Very happy with their service. They cleaned all of our carpets and we have a big house! They were…read moreright on time and did an amazing job.

The cleaners were good. I booked two cleaners for six hours on a move out clean…read more The girls showed up thinking they were scheduled for two hours. When I booked and confirmed the booking was for two cleaners for six hours and quoted at $279.35. Three hours into the cleaning, the cleaners said it would be more money. It was an empty suite and not that dirty. I refused to pay extra as that was not what was agreed upon booking. Twice the company stated they would honor the original quoted price then refused at the end, told me the supervisor Axel who booked me misquoted the job and I now had to pay $485, tried calling this supervisor and we finally connected. I explained the original quote was what was agreed upon and did not think paying extra was fair. After discussion and an agreement for me to pay the original amount, my card was refunded the extra charge so I have adjusted my review since we have resolved the issue. Axel also offered me an additional service ftom his company, which I felt would be taking advantage of the situation to accept BUT I do appreciate he made the offer. I have no issue with the work the cleaners did, they only missed two minor areas to clean but overall they did a very professional job. My concern was over the discrepancy in the billing which we has been taken care of.

August 2024: 0/5 stars for unreliable service and lack of accountability. I booked a $300+ move out…read moreclean with this company over a week in advance. They tried to reschedule my booking the morning of my service and when I reiterated the time crunch associated with the move out, they committed to send another team later that same day. They cancelled this rescheduled appointment on me as well and offered no attempt to rectify the issue and ignored my phone calls. Save yourself the stress and book elsewhere for reliable service.

We booked mad maids for a first time deep clean with a set up bi weekly upkeeping clean thereafter…read more Today was the first day and will need to cancel upcoming appointments. Nothing was dusted, bed side tables, bathroom counters, tops of dressers and shelves all left dirty. Second bathroom tub/ shower were not cleaned. The door rails in the shower not cleaned, only the door. There were cleaning bottles left in two different rooms. The fridge interior was not cleaned. The product used on all stainless appliances left smear marks all over them, bath mat thrown onto and left on my bedroom floor in a pile. Mirrors were left dirty, blinds and window sils left dirty. Bathroom floors on second level left unwashed. Essentially paid 180 to have the toilets cleaned and floors vacuumed. For a first time " deep clean" with everything

They sent 2 cleaners who spent a grand total of 40 minutes in my condo, and didn't even mop! See my…read moreother review for details. I have since sent 3 emails and twice left a phone message for Ray, the Owner/Manager, to give them the opportunity to right this wrong, with no reply. I even offered to edit this review if they sent someone over to give my condo a proper cleaning. If I could give them zero stars, I would.

I hired Maids in Blue without knowing anything about the business except for the voice of the…read morebooking agent. Well I have to tell you that Stella's team was nothing short of an amazing godsend. They were so efficient and did such a wonderful job. On top of that they were so friendly and sweet. Honestly next time I clean my house I'm hiring Stella's team - they were worth every penny and much much more. Clayton

Did not do a thorough job. Missed dusting spots, did not wipe down a couch, put a pair of dirty…read moreshoes on top hats and mitts in the front closet. I paid over $700 for a deep cleaning and did not receive a deep cleaning. They are really great at folding blankets and making beds. Did a great job on my dishwasher. Ruined my cast iron pan that sits on my oven. Looks like they attempted to wash towels but I came home and they were left in my dryer. Didn't replace any bathroom towels or my floor mats so I had to do that when I got home. For the hype and amount I paid, it was not worth it. Extremely disappointed and will never rebook again.

Sarah and her team are absolutely wonderful! We use them to clean our commercial space regularly…read moreand they go above and beyond. We have a fairly large space (over 3000 sqft) and they are meticulous about cleaning the floors, walls, counters, and glass not to mention the shelves and products which they do a great job with as well. For us, the most important thing is trust; and I feel that I can trust Sarah and her team not only in doing a great job cleaning, but also in our space. I'd highly recommend this company and I enjoy supporting the hard working entrepreneurs that make this company exceptional.

We truly cannot say enough good things about our cleaner they are absolutely our go-to for our…read moreAirbnb and an essential part of our hosting success. From day one, they have been incredibly reliable, trustworthy, and consistent, which is everything you could hope for when managing a short-term rental. The level of care and attention to detail they put into every clean is outstanding. The unit is always spotless, beautifully presented, and guest-ready from perfectly made beds to sparkling bathrooms and a kitchen that looks brand new every time. They take real pride in their work, and it shows in every corner of the space. Communication is another huge plus. They are responsive, proactive, and always keep us informed, whether it's confirming schedules, flagging anything that needs attention, or going the extra mile to make sure everything is perfect before guests arrive. That peace of mind is priceless as a host. Our guest reviews consistently mention how clean and well-maintained the unit is, and that is 100% thanks to them. Having a cleaner this dependable makes hosting so much easier and allows us to confidently provide a great experience for every guest. If you're looking for someone who is professional, thorough, dependable, and genuinely cares about the quality of their work, we couldn't recommend them more highly. They are truly fantastic and we are so grateful to have them as part of our Airbnb team.

Excellent cleaning service. Very professional, punctual, and detail-oriented. The place was…read morespotless, and their dedication was evident in every detail. Highly recommended.

Excellent customer service ! I was able to book and promptly have service completed next day! Paul…read moredid a great job of removing some stubborn marks out of my wool blend chaise something we were not able to do with conventional store bought stain removers. Service was quick & efficient. Couch looks & smells great!

At first appearance this company was professional and courteous, efficient and thorough. That was…read morefrom request for service to en emailed confirmation of the carpet cleaning contract. Then the technician, late without explanation, takes maybe 40 minutes to do a shoddy job of an entire upper floor (2guest rooms, master, stairs, hallway and bonus room). That was strange. I know how long it takes me and how long it's taken other companies and how long the estimate anticipated (2 hours). When I looked I found patches of the floor soaked and other areas dry. I asked the technician to go over clearly missed or stubborn areas that I doubted were done adequately. He did. By that afternoon those "spots" expanded. I emailed and called the company who argued that it could not have been the technician and proceeded to explain that sopping carpets were normal, that it was normal (in plus 27 degree weather with extreme sun covering the affected areas) for carpets to take 5 hours to dry! They offered to send the same man back to do the work again. I asked for a new technician. The SAME tech came back today and explained to me that he didn't know what I was talking about (one spot is larger than a splayed open hand, fingers included) but he would do what he could though he wasn't optimistic. At the end he actually asked me to review the job. I did but truly, what was the point as he denies there was any soiled patches period. To top it off the excuses I had from the lady who answers the phone were a matter if its all "normal" and the owner (Bob Keast) advised that, "After viewing the pictures I know that they spots can easily be rectified and I suspect that there was a conflict between our cleaning product and existing residue in the carpet." He, at least didn't act like it was a figment of my imagination. We will not be using this company again.

We have been very happy having our home cleaned regularly by Shen and Amanda from WestMaids. They…read moreare very detail oriented and our home is always spotless after they are done. They are also super-friendly and always on time. The online experience is also very good. Scheduling and reporting information is timely and easily accessible from their website. I would highly recommend WestMaids and especially the team of Shen and Amanda.

They were prompt to respond but the charges for what I got was subpar. Two people $292 and that was…read moreto clean dust everything, move items out of the way and dust and vacuum every which corner baseboards, polish railing wipe all surfaces off with a clean disinfected cloth mop all hard surfaces. Leave no streaks on taps have extenders to wipe hard to reach places due to their small stature. I could go around afterwards take my fingers collect dirt on my fingers and wipe them on my pants. That is just not OK.

I was blown away by the service I received! They had lots of book times available which was helpful…read moreto get cleaners in for the move out/move in clean. I am a landlord and I usually do the cleaning myself but needed extra help this time. It was 100% worth it! It was a huge stress relief! They were friendly and personable and did a thorough job!! They also worked well as a team, the pricing was very reasonable for the time they put in. I would absolutely recommend them and will use them again! Thank you SO much!