Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.

On time and diagnosed the problem quickly. Price was reasonable and no problem scheduling an…read moreappointment

I don't know what more I could ask for in a service situation…read more I submitted a Yelp request for service on my Maytag dryer that wasn't heating up so 6 service professionals respond, but SMA was able to do same day service and work with my schedule. The technician arrived on time, looked at my issue and repaired the dryer with parts he had with him. The price was comparable to other service quotes , without an upcharge for same day service. Does it get any better than this? I will be using SMA for any future service needs.

I called Ricci Washer & Dryer Repair Specialist and the owner, Mark, was very professional and…read moreknowledgeable over the phone. I had already made 3 prior calls to other technicians and Mark was the only one that gave me what it would cost to repair my dryer. Others wanted to charge me a diagnostic fee and then if I decided to go with them, they would reduce the diagnostic fee. But after I explained to Mark what my dryer was doing, he told me exactly what it could be and how much it would cost. Mark did not cover the area I live at, but he was willing to come by me and repair my dryer. Mark used to be a technician at Sears, so I felt very comfortable with him because I had purchased my Electrolux machines from Sears in 2010. He was very friendly and knew what he was doing. It took time to take my dryer apart to get to where the ignitor was. He replaced it with a new one and assembled everything back the way it was. He even gave me a Veteran's discount, which I was very pleased. Mark's price was very reasonable, but most importantly, he did a great job and repaired my dryer on the spot. I am extremely happy with his service, and I highly recommend Mark. Thank you so much, Mark!!

The technician showed up and gave us Good service and was very informative. He provided the service…read morewe requested and at a good price. These business is o e I'll use again.

Before discarding your needy vacuum cleaner, check with A&E. I needed a small wheel that is not…read morelonger available. They found one they had saved from a discarded cleaner. They regularly have helped me keep my different cleaners functioning. They generously help their customers with reasonable cost. Thank you A&E folks.

I have been a customer of A & E Vacuum for over 15 years. I initially bought the Sebo upright…read morevacuum, but realized being older this vacuum was too heavy for me. So, I went to A & E Vacuum for a Sebo K3 Canister, because I was very displeased with the previous Sebo Dealer that was closer to me. Since that time there has been more Dealers that have opened closer to me, but I continue to drive out to A & E Vacuum. Their service is impeccable, they are honest, fair and treat their customers with the utmost courtesy. They really appreciate their customers' loyalty, and really go out of their way to help them. I drive out once a year for my Sibo Vacuum cleaning, new bags & filters, and if I run out during the year I will place an additional order with them. Customer service is very important when you are buying products that you depend on, so I need not go anywhere else for my cleaning needs. Thank you A & E for always providing me with excellent service for the past 16 years!

Excellent service and execution! We moved and our refrigerator cord was damaged. A + was not only a…read morefair price, they actually did the work and replaced the cord the very same day I contacted them. Seriously- look no further!

Would not give up front quote even though I have quote from DCS tech that asses the issueread more

The last time I needed appliance repair was so horrible I hate to even think about it.. Had a…read morerefrigerator break down right before having relatives from Sweden stay with me for a week, and the repair company telling me they can't fix it for two weeks! (see previous YELP review!) I was NOT a happy camper! Recently I had a far less dire problem with a grill cook top, and ice maker not working properly .. Items you can live without for a few days or even weeks! I randomly saw an online post asking for recommendations for appliance repair and many people recommended Precision. Since they are a local company I thought I would give them a try! I messaged them from the post and heard back within minutes. Since it was not an emergency they scheduled a repair call for 2 days later, which fit into my schedule. I am quite certain if it had been an emergency, like a broken fridge.. they would have schedule sooner. Ben was out today, to fix our appliance problems, and I couldn't be happier with his service! I had briefly explained what I thought might be the problem with my cook top grill. He came prepared with the part needed to fix it. He was professional, friendly, on time, and costs were reasonable. I had no idea what was wrong with the ice maker, but he also quickly determined what that problem was,, and ordered the part prior to leaving. Even though he has a fairly new business. he has been doing appliance repair for over 20 years! I would highly recommend Ben at Precision!

Nice enough guy but make sure you ask about the call out fee to just take a look at the problem…read more He said that he only uses OEM parts and since they weren't available, he did not fix the refrigerator. He only spent a few minutes trying to find parts. I found the parts online and wound up fixing it myself.

I've called Kris for help with both a dryer and a washer, and each time he quickly diagnosed the…read moreproblem, provided a cost-effective solution, and took the time to explain the cause. It's clear he values both quality workmanship and customer understanding. I trust Kris to be an expert in his field, honest in his recommendations, and fair in his pricing.

Timely, professional and fair price. Dryer had no heat…read more Texted the business on Sunday night and Kris was at my house Monday morning fixing the dryer. Was highly professional and knowledgeable. Cleaned inside of the dryer mess after years of running. Fair price for the fix. Would recommend and use again for appliances. Keep business local and Kris lives in the area.

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

My Refrigerator was making noises that were not normal and I have not had the motor cleaned since I…read morepurchased it in 2020. I thought that might be the problem. I called this company to have them check it out and clean it as far as the motor. The young man that came did a great job. He took his time to check everything and was thorough. That was greatly appreciated. I would definitely use this company again. Thank you.

I agree with Jennifer above. These guys have many aliases, if that is what you want to call it…read more They are known as Fox Valley Appliance and Oswego Appliance Service. I called Oswego Appliance Service but got a receipt for Fox Valley Appliance. The numbers they have are (630)554-5545, (630) 907-0903, (630)896-3300. I will be asking for my money back (probably won't get it) from the so called appliance repair experts. My refrigerator was no longer cooling and I had ice forming on the inside of the freezer section. Not only did they take my money ($135 for weekend/emergency service) but did nothing but tell me to unplug and defrost which he could have done over the phone. He said he couldn't work on it because the control board where the defrost circuit would be is in the back of the fridge and I have to defrost first. Fine. Ok. But couldn't he have told me that over the phone? Whatever... Where this get's bad and where I get upset is when I kept asking what it could be that causes the clicking at the top-front of my fridge and if it could be tied to the defrosting issue I'm having. I was told that I wasn't correct in where I was hearing the noise, and that it was the overload relay at the back of the fridge I was hearing. I argued that the noise wasn't coming from the back of the fridge and that I knew what the overload relay sounds like when there are issue since I've had it replaced twice. So, for the second time (first time by Amco Appliance) I was dismissed as I didn't know what I was talking about... :/ When they called me back they stated that I needed a control board that would cost me $200 and it would cost me $120/hr in labor. Whoa!!! Now I'm thinking that I should just buy new since my fridge is 10 yrs. old. Luckily I didn't. Why? Because I decided something wasn't right with what these so called experts where telling me. I looked up my fridge at searspartsdirect.com and found that my Kenmore has NO circuit board of any kind at the back of the fridge. I took a close look at what they call the 'controls' section which is at the top-front of the fridge and guess what. Yep! there is a little circuit board in there with a relay that is called the Defrost Timer. Huh? Ya think it MIGHT have something to do with what was wrong with my fridge? The service guy obviously didn't think so! I bought that part for $81.68 + S&H for a total of $101, NOT $200! I don't know what kinda scam they were trying to pull here. They had the same model number I have. Needless to say my fridge is working now with out their help though they have $135 of my money. Luckily I wasn't so stupid to listen to them.

Be aware, this place is a scam. You will notice that when you do a search for their company name,…read morethere are multiple Fox Valley Appliances listed with different addresses and different phone numbers. They all go to the same guy, (the repair tech). I then noticed that the repair tech wrote a 5 star reviews for his own service on both companies; he is trying to improve his poor ratings so he can continue on scamming people. I hope this review saves you money, as I had to learn the hard way.