I originally left this series of reviews / reports on Google - - but I've discovered Google hides…read moreit from everyone except me. Yipes! But just in case EQUITY can see it... EQUITY should know. And also, lesson learned - - Google reviews are not trustworthy. [For that matter, neither are Facebook reviews. Equity removed the review I left on their page.] But every word here is true, verifiable, and... kinda shocking. You might start from the bottom and work your way up. The tl/dr? Try another bank. Equity is a mess. UPDATE 5: Equity made my debit card defunct WITHOUT TELLING ME (although I've money in my account). I used the card to reserve lodging for a week, on an upcoming research trip. You can imagine my mortification when the host called to tell me the card had been declined. Just now when I called customer service, I was informed "Equity didn't have to inform customers when they cancelled their cards." ARE YOU KIDDING ME???? UPDATE 4: Apparently, I'm not the only one they illegally charged overdraft fees, but - - clearly - - they're still up their old tricks, even when, only 3 weeks ago, they agreed to pay $1MILLION DOLLARS to customers they defrauded!! See for yourself - - https://topclassactions.com/lawsuit-settlements/open-lawsuit-settlements/1m-equity-bank-overdraft-fees-class-action-settlement/ UPDATE 3: Seriously. You can't make this stuff up. So, today I wanted to buy something (for $12) on Amazon, using my Equity debit card. Instead of the purchase going through, I got a screen saying, "transferring you to Equity bank..." and then a screen with an Equity Bank logo, saying, Equity bank needed to verify my identity, so they were going to send a text to my phone. Except I don't own a cell phone, so I can't get texts. 2 hours on the phone to Equity. They say it's Amazon's problem, and only Amazon can fix it. Finally got through to Amazon, and they say, no, we don't even have a phone number listed for you. We know you can't get texts! The ones who are blocking this are at Equity bank. Call them. So I call Equity again. Another hour on the phone, after which time they say their Credit Card office has to fix it, except (yes, of course) it's Friday, and by now that office has closed. For the weekend. UPDATE 2: And... more mistakes... Last week I deposited a large check. A few hours later, I called to make sure the money had posted to my account and after I was assured it HAD, I transferred money from my account. They charged me an overdraft fee, even though I had plenty in the account to cover the amount. When I discovered what they'd done, they said there'd been "a mix-up with the tickets." P.S. The next day, I got a card informing me I was part of a class action lawsuit against Equity Bank - - apparently they've done this whole charging-unwarranted-overdraft-fees a lot. UPDATE: The next day, I discovered that a check I'd deposited for my honey hadn't been credited to his account (although I had a receipt for the deposit) because it was the same dollar amount as funds I'd transferred to his account. So they decided it was a mistake - - without even investigating. He had to argue with them, before they tracked the check to the corporate offices and discovered yes, it was yet ANOTHER mistake. Are these the people you want to trust with your money??? ---- The number of times Equity Bank has made drastic mistakes, causing me to be stranded without funds, unable even to purchase gasoline to get home, or - - like today - - embarrassed because my card was declined and a kind waitress had to pay for my breakfast... . Twice, they closed accounts without warning. . On every single one of these occasions it was because of errors on their part. . The current situation: when I asked funds to be transferred, they "accidentally" (a quote from the drive-through teller this morning) DUPLICATED the transaction, and drained my account, leaving me with a negative balance. . But it's Saturday, and although they were going to "try to fix things," they fixed nothing, and I have to head out of town early Monday with no funds. .

Service is generally nice and building is beautiful. A bit extra with some of the fees thoughread more

I couldn't imagine working for a better company. If you want your home loan done right, call me…read more Jenny Frieze NMLS 214014 "The views expressed on this site are those of the individual author and do not necessarily represent those of PlainsCapital or its subsidiaries."

People you are missing out if you don't have Roslyn do your taxes..this gal knows her stuff, has…read morefair pricing and is a genuine peach to work with. She does both our personal and business taxes and is great with both of them. thanks Roslyn.