NEED ACCOUNT BALANCE INFO FOR TAXES. 1. Automated system…read morerecognises login data AND my voice, but fails to send promised "code" to my telephoine, despite four tries. Lovely "four factor authentication" crashes again. 2. Then automated system fails to recognoize correct login data. 3. Then aurtomated system refuses to allow me to cretae new password. 4. "24/7" "support" telephone number reaches message to call day after tomorrow, making "24/7" a lie. Incompetent software and no way to get help until day after tomorrow. "24/7" 0___0

I went to the Rookwood office with my toddler and I have never EVER been treated so well anywhere…read more I don't know anything about finance and I was a bit stressed that day. I didn't even have an appointment but these guys immediately opened the door for me, offered me a beverage, offered my son snacks, entertained and drew pictures for my child while another guy fixed an issue with my account in record time. Who does that!? They also answered my financial questions in a way that I could understand since I'm not a finance guru. I'm blown away by their empathy, professionalism and their ability to execute what I needed quickly before my child had a meltdown. The Four Seasons didn't treat me as well as these guys did lol. Highly recommend!

The employees at this location are fantastic! Very personable and friendly. I continue going back…read moreto this location because not only do they remember me, but because their customer service is great and they genuinely care.

Called regarding getting a line of credit on my home. The girl didn't know how to transfer my call…read more After a couple times on hold I ended up being transferred to the underwriter dept. The girl was completely offended I was calling. I let her know I was transferred wanting information on a line of credit. She was so rude and kept telling me I was in the wrong dept and to call back. You can't get it together enough to train your people where calls go? And your employees in underwriting are so rude as to blame a potential customer? There are too many banks begging for money, I happily took my business to another bank and closed my HELOC in 2.5 weeks. Train your people better, Park National.

These guys offer wonderful financing options and very competitive rates on used car loans. I…read morereceived less than 4 percent on my car loan and it was a twelve year old Mini Cooper with almost one hundred and thirty thousand miles on it. Very trustworthy and I didn't require any money down even