First time here . Latasha was great ! Helped me with my first time application for my passport ! It…read morewas quiet a chill day . I have been to other locations near by and oh boy do we lose patience . Sometimes we forget that some maybe new at the job. Idk. We all have those . Anywho ... I appreciate the help Latasha and I can't wait for my trip ! Appreciate you answering my questions .

This location should be close .. how many complains do they need,they loss many packages…read more. Customer service is the worst .. I just wish all my packages hasnot arrived in this location..

If you want to be harassed and berated by the Moe, Larry and Curley this is the place you want to…read morebe. The staff members here are comfortable with their cushy jobs. The customer service skills set is severely lacking. It is a prime example of why the post office fiscal operations are in the red. Thankful for email, FedEx and UPS. You won't have to worry about me ever stepping back in this place again. Absolute garbage

Last package of mine that went through this facility started in OH, came to Bedford Park. They sent…read moreit to Indianapolis. It came back to Bedford Park and they sent it to Chicago. Back to Bedford Park where they finally delivered it after I called to complain. I have another package that has been sitting at Bedford Park and hasn't moved for 24 hours. Not a postal distribution center, it's a clown college.

I frequently drop off packages in need of a shipping label and they are always kind to me. I love…read morecoming here. They are very respectful and patient with customers.

Food is very good! Friendly waitresses! 5 or 6 tables to have enough people to accommodate the…read morelunch and dinner rush. Priced fairly enough, for what it is! I love this place. Muy bien !

This is in regards Unfortunately, about the service I had experience here. I came in just to…read morepurchase 2 regular stamps for a $1.56. I had $10 but she (the clerk has the audacity to tell me she cant service me because she DOES NOT have change to break $10?. I address if that was the case why did you not place a sign and she was being very rude and a so called smart ass answers. I am thinking to myself supposed someone who does NOT use Credit or debit card has cash only how is she going to handle or give change. I find that very rude and unprofessional next to her comments like she would not sell oh well? Anyways I just wanted to address that. I did have a debit card but I really did not want to use it since I had cash. Another thing she said was the USPS is NOT a bank? That's fine but supposed what about customers who only have cash only that day? I guess not service. That is a pretty bad way the USPS conducts business especially that it is real currency or legal tender in USA for a government run organization to do such service to deliver parcels. I will be posting this on Google review and Yelp as well but I really would like other Patrons to see what unprepared and unprofessional service USPS has on that particular clerk. It was a women but I did not see her name tag nor did I get her name. Please be careful for older patrons who DO not comply with modern times and use credit or debit card NOT to come here. Next to rude, sarcastic service from a USPS clerk here. Should NOT deserve any Star despite it is 1 star rating on service.

Government funded public buildings always look horrible. I gotta thank these people working here…read morefor being fast with the line. I would literally die of boredom working in this dismal grey place. Thanks ladies.

I truly appreciate Patrick's quality of service and readiness to help me. i have been to multiple…read morepostal offices the past few weeks and between this location and the bedford park location. He made sure i didnt walk out dissatisfied again as i did my previous experiences. however please update hours of service for the services needed. the posted hours are misleading an Most postal office clerks arent as kind or happy to help like patrick Is and was for me.

This post office most my package that was dropped off 10 days ago and it hasn't moved since. Today…read moreis the 18th and it was supposed to delivered last week. It was scanned in and never moved which means it's lost. This post office doesn't even have a phone number to call to talk to someone so I'm writing this hoping someone sees it.

Never had a problem Light line…read moreVery nice lady at counter Package went to where it needed to go

The postal workers here have always been nice to me. The service is usually speedy…read more This is just like any other postal office, other than the fact that have 1 parking space in the postal office parking lot. However most people are usually in and out pretty quickly. The postal office has everything you would see at any other postal office, I've never had any issues here.

Having a hard time getting a live agent when calling UPS Customer Service?…read more When prompted by the voice mail warden reply "returning a call" and you will get connected immediately.

Overall I have had (in the past) an OK experience with UPS. But yesterday's experience made the…read moreother times pale in comparison. On May 13, 2026 I had a package coming. So I was tracking in order to catch my package, because there are thieves in my building, plus Eastlake local building management has a put a new stupid rule of "NOT RECEIVING/OR NOTIFYING RESIDENTS OF PACKAGE BEING THERE!* Anyway while I am tracking I get a message saying that they ATTEMPED to deliver package! WTH?! Lies! And what's the point?

I'd like to update my already five star review with another five star review pointing out that…read moreSheldon is the most helpful customer service rep. He works the front window and he is efficient and so pleasant. I felt like I made a friend.

I wish I could give them zero or even a HALF a star. I have lived here in Lyons previously for 7…read moreyears... Moved back 3 years ago... In the last month my packages have started to go MIA (even WITH tracking/insurance on them!) OR they leave them outside ripped open, in the rain when my porch door has a sign that says LEAVE ALL PACKAGES INSIDE ON THE PORCH how hard is it to follow a SIMPLE directive and NOT tear open or steal package???!!!!!

Ive only been here twice late at night, the security around the building are friendly and helped me…read moreout locating the post office within it (all the way at the end of the hallway and up the staircase). It's very peaceful and warm inside, using the self service kiosk was easy as well. The employees inside were quick to take the package after I printed out the label. In total I was in and out within 3mins. It's been my to go spot to ship last minute items.

I had a PO Box at this Post Office... "had" being the operative term…read more Packages at my building were getting stolen at an alarming rate. Thus, I decided to get a PO Box so my merchandise could be stored in a secure, government building. Plus, I really loved that they have incredible hours, being open until midnight Monday through Friday, and late into the evening on Saturday and Sunday. Alas, this is the only good thing; everything else has been one issue after another. There was a major issue of packages seemingly not being delivered. I would see the tracking notification stating it was, but no 'package waiting' slip in the mailbox. I would bring this to the staff... some of whom checked in the back, while others stated that if there was no slip, it was still moving through the building. After this repeated enough times that some of the staff remembered me, and after I said "the only thing there is the cardboard on the back," he realized that the PO Box was effectively marked as vacant. Uh oh. It was removed, and I thought it would be uphill from there. Nope, there was a further issue. But first, a quick note about Street Addressing. PO Boxes at this Post Office come with Street Addressing, a service where your PO Box comes with a real street address. In trying to find out what this address was, most of the staffers had no clue what I was talking about. I eventually learned what it should actually be from a poster in the hall. Once I knew this from an official USPS source, and the "vacant" sign was removed, I ordered an item to that street address. The UPS tracking showed it as being delivered to the Post Office. However, the package was nowhere to be found. It ended up being a whole lot of finger-pointing, with the package seemingly being swallowed by The Void. After this, I decided it was time to close the PO Box. It was unable to fulfill the function I needed it to, and this is in large part due to negligence (i.e., not taking proper care) by this USPS. Final nail in the coffin: the number of letters that get lost, and the delays if they don't (about a month), are beyond unacceptable.