Always clean! Easy to access and affordable. Would definitely recommend this location to anyone…read more Management is easy to work with if issues arise.

We live in an older home with limited closet space and decided to get a storage unit for our…read moreseasonal items and holiday decor. I was thrilled with the process to get a unit; from the tour to the breakdown of costs, everything was easy to understand and helpful. The manager is awesome and has excellent customer service skills! The facility is clean and has ample parking. I am a very happy customer!

Friendly and professional service Smooth and efficient…read moreprocess Zaye and Gail were both incredibly helpful and made everything easy Great experience overall. I truly appreciated the attention to detail and the level of customer care. Would definitely recommend! By the way, this is the new one by Duvall County and St. John's County!! Store 4696 515 Bartram Market Dr Jacksonville, FL 32259 (p)(813)710-9981 | (tf) 800-800-1717 Store Manager: Lazavia Dunson David W. - Entrepreneur

Meiko from Parks St. In Jacksonville, Fl has exceptional customer service. I appreciated her kind,…read morecalm, and professional demeanor while discussing a storage reservation. She is a keeper, and Cubesmart will always be my number one choice. God bless!

I needed a storage unit this week due to an unexpected turn of events. I called around for prices…read moreand this place was the best value by far compared to the competition. The manager Nina was highly respectful and resourceful. Not only did she show me all the options they had but got me hooked up on the promotion the company was running which gave me an even better price. Overall just a good experience today, I was very satisfied.

I spoke with Robin in customer service and PAID for a space for my camper. When I was ready to…read moremove it in, Brian said he wasn't sure he could fit it in. Wouldn't give me owners info. Said he wouldn't be 'talked to that way' and said he was about to give me a refund. I managed businesses for 30 years. I would fire Brian today.

I drove around from storage facility storage sorry until I found Jacksonville Self Storage…read more The manager was extraordinarily nice and accommodating the environment was very clean and easy to access. I highly recommend

A few weeks ago I was helping a friend look for storage units in the area. I am new to this so I…read morehad a lot of questions, called a few places and many were rude and short. As soon as called here I was helped and all of my questions were answered. Happy to say I was able to find a storage unit. I am beyond satisfied! Staff is pleasant and knowledgeable. Thank you Kathy for all of your help and a smooth transition!

I have been fighting with Ashland Self Storage in Atlantic Beach since January of 2024 over a…read morerental charge that occurred as a result of their not stopping auto-payment when I advised them of my move out well in advance of moving. I WALKED INTO THE FACILITY AND SPOKE WITH THE STAFF directly and scheduled my move out. The parent company has refused for close to a year to refund my money or even a pro-rated amount of it. Instead they continue to push back. I will not be using this facility again EVER. More of my time and their time greater than the amount in question has been spent, just so that they can have the last word. I've started using Extra Space. Much nicer and cleaner facilities and less cost. Check them out.

Sometimes it's hard to fit all your skeletons in your closet and you need a little extra room (or…read morea few less skeletons.) Unfortunately, there are some things you just can't get rid of, so you can drop off your baggage here and walk away. Atlantic Storage can't make that thing that you did that you wish you'd never done go away (of course I mean all those coats that you HAD to have), but they can take them out of site and out of mind until you can rejustify why you bought them in the first place. There are attendants on-site until 7pm daily, but the major advantage over other options in the area is that you can access your unit 24/7 with a pin code. Atlantic Storage is a little on the pricey side, but all units are interior, air tight and air conditioned which is a must in Florida whether you're storing skeletons, winter clothes or both.

I had been renting with U-Haul Self-Storage and Moving at Regency for over seven years, and the…read morerates were always affordable. The customer service was pretty good. At times a customer could be difficult to deal with regarding a late payment, but management was helpful and open to communicate with. My last year at the site Josh Marion stole my keychain while it was on a push cart and I was in my storage unit looking for something. When I asked him about my keychain he denied having it, and I could hear him moving my keys across the counter. My entire keychain was stolen while I was in my storage unit. My car key, my post office box key, my storage unit key, and any key cards on the chain. This theft took place September 2021, and I have been suffering with the aftermath of this theft for almost a year now in about ten or eleven days. General Managers are required to make walk arounds of every hallway at the storage site and around the entire perimeter. Instead of walking around the whole site Josh Marion would just walk to where I was parked at or where my storage unit was at. He and his wife would move trucks around wherever I was parked at. If I wanted to park my car behind a U-haul truck for some shade, Josh Marion and/or Cassie Marion would move all the trucks away from my car. Josh Marion did not walk through the entire site like he was supposed to. He would closely watch me in comparison to other customers. Management told police that surveillance footage could only be reviewed at the corporate office in Arizona through a court order, but when I called the corporate office they said that they have no such surveillance footage available. All they have are motion sensors, and footage of who enters, exits, et cetera. Management had access to the footage and was lying about it to cover up the theft. A lot was stolen from both my car and my storage unit as a result of this key theft. Items include: my child's social security card, my birth certificate, my social security card, my laundry, my FAST shampoo, my FAST conditioner, the combination to my safe, contents of my purse, make up, my list of housing resources, my jumbo checkers mat, my stickers for organizing the squares on the yard size checkers mat, my sharpie pen, Millard Hopper's How to Win At Checkers, stacking cups for my baby, a round red elephant toy with varying shaped holes (That was a birthday present.), the plastic 3-d shapes that go with it, a sketch pad with my child's stages of drawing in it, my HALO jumpstart charger pack accessories, including jumper cables, car charger cord, my red and blue Ruff Ryder flip flops, a red and purple floral dress, two parking citation documents, a print out of the latest DCF report made, the pamphlet for an information report on sexual assault (It was returned.), two c-block chargers, two USB cords, all my white clothes soaking in an orange Home Depot bucket, a small red address book, my iphone 6, my blue G-2 pilot pen, my peanut butter-filled chocolate Reese's muffins, my social security card, my birth certificate, my HUD folder, passwords and usernames to my Bright wheel account, my paystub account, my Watch Me Grow account, my Gmail account, my mail.com account, my groceries, my glute workout plan (I reprinted it for $40.), my toothpaste, my whitening kit, my child's toothbrushes, my child's toothpaste, my child's infant baby food, my car charger adapter, the wires to my dash cam, the manual to my dash cam, my earring posts that I bought from Rose's, my child's social security card, some castor oil, some baby oil, facial exfoliating scrub twice, organic, scented bar soap, washcloths, my ALCATEL tablet, the box it came in, water jugs, water bottles, snacks, travel size bar soap holders, toothbrushes). They also added substances to the car to lower its quality and cleanliness. Josh Marion passed my key ring around to others, and who knows how many other people have copies of it now! He would tell the police that he does not have it, but he would lie about ever having it. My car insurance company dropped me as a result of all the claims I did due to numerous break ins from people associated with Josh Marion who had access to my. I have had thousands of dollars in damages and thefts occur as a result of this theft that took place at U-Haul, and the president of U-Haul did nothing to acknowledge my concern. She did not reply to or consider my e-mail. Even though I had insurance I did not reimbursed for any of the damanges or stolen items. The gate at U-haul scratched my bumper because the gate was not motion sensitive. It did not retract when a vehicle was in the path of the gate. The Marion's denied my claim stating that it was my fault. Then they had the gate modified to be motion sensitive. U-Haul should have paid to replace my bumper and the company did not. :-( The staff at this company are not responsible. They stopped showing customer care.

Great resident managers. Very helpful and knowledgeable. Made our experience easy. Antonio was…read morevery helpful and so was his wife, Highly recommend this facility

Gene is a super guy who knows his stuff and makes life easy. I appreciate how quiet this area is…read morefor storing valuables. Highly protected, quiet, no nonsense. Great place.

In 2025 the RecNation service was stellar/outstanding. Today, 2026, with the implementation of the…read moreAI interface the customer service is no where near like it was in 2025. Note: Most of your very favorable reviews originated from 2025 not 2026.

Very friendly and helpful staff Easy facility to use and…read moreoperate The process to set up an account was very simple