1. UB MD

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    Buffalo, NY

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    Evergreen Health - Simply Me

    Evergreen Health

    3.6(23 reviews)
    1.5 mi

    I have always been treated with respect, kindness, and care at Evergreen. They take patients…read moreconfidentiality seriously and verify and double check HIPAA contacts at your appointments as well as making sure all of a patient's demographics are updated in their chart. They always verify with me if it is ok to text, mail, leave a voicemail. I appreciate that. I have been a long time patient of Evergreen and do not trust my care with anyone else. From primary care staff, specialty care staff, to pharmacy services personnel, all physicians and nurses, and all other employees including those behind the scene, I watched them grow from a small one doctor practice into an awesome large revamped multi-specialty building still treating the same community....and then even more. It's been my pleasure to watch the tremendous growth and success and cannot wait to see what other opportunities awaits your organization! Warm Regards, Sharon Rupp

    I am formally complaining about the conditions and treatment I have experienced on the 3rd floor…read moremental health therapy area at Evergreen Health. Although the facility appears clean, the presence of ants and cockroaches is completely unacceptable and needs to be addressed immediately. I am also concerned about the unprofessional behavior I have experienced. Deanna has repeatedly spoken to me in a scolding and disrespectful manner, which is inappropriate. In addition, Ryan has failed to return my calls or respond to my concerns despite multiple attempts to contact him by phone and in person. I expect these issues to be investigated and addressed promptly. Please provide a response regarding the actions that will be taken to resolve these concerns.

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    Campagna Franklin N MD PC

    Campagna Franklin N MD PC

    2.5(2 reviews)
    0.7 miMain Street

    I chose Dr. Campagna somewhat randomly when I needed a primary care physician (closest to my house…read morethat takes my insurance). I have not had call to see him very often but both he and the nurse practitioner in his office have great bedside manners and are responsive in office or on the phone. The office staff is nice too. I have been able to get same day appointments, but sometime the wait is overly long. Also, his clientele is mostly older (geriatric frankly). This didn't affect his ability to treat nerve damage in my arm or a strep throat, but he floundered a little when considering what medicines to proscribe a nursing mother. His office is a little dated, but I have generally found that to be the case with primary care physicians (and chiropractors) in Buffalo.

    Tried to schedule an appointment with the doctor. INCREDULOUSLY rude receptionist acted like I was…read morea sales person at her front door to her home at 9pm at night. When I told her my symptoms she panicked, thinking it was a heart attack and told me to go to the ER. I explained it was an ongoing issue and I've had a health EKG recently so she continues with the new patient process and says the doctor will call me next week and schedule me in a month. What?!! So I tell her this urgent issue and I don't get a call for a week or an appt for a MONTH?! I question this and she gets more rude about how that's just how it works and she can't do anything about it. She gets nasty so I say I get it but am just trying to understand and I ask her not to be rude. She goes IM NOT BEING RUDE! YOURE BEING MEAN! Hahaaa... Mean? What am I 12 years old? I laugh and say "Mean? Because I'm asking you about how the scheduling works?" She hangs up on me. She was certified INSANE. She did a great job of losing a potential new patient for this doctor. I would seriously consider the doorkeeper he has. Horrid.

    UB MD - familydr - Updated July 2026

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