Matt brought my guitar and ukelele from "Rustic Grime" to Masterpiece!…read more I brought my 20-year-old Walden Natura D550 and a vintage 1953 ukulele to Matt, and the results are honestly shocking. The '53 uke was in rough shape--old, rustic, and covered in decades of grime. Matt transformed it completely. He finely detailed the body until it was shining like a mantle piece, fixed the tuners, and recommended Nylgut strings that make it sound incredible. It went from a dusty relic to a daily player that I can't put down. For my Walden guitar, Matt performed "wild work." The action was high and the strings were dead, but he used a "cold clamp" technique on the neck and hand-carved a perfect unbleached bone saddle. He even recommended a spectacular cocobolo bridge to match the guitar's aesthetic and tone. Both instruments came back sounding "shockingly fantastic." If you have an instrument that has lost its "soul" or just needs expert engineering to sing again, Matt is the man to see. A true master of his craft and a total professional.

MW Guitar Repair My…read moreGuitar for Repair (Ibanez GB30 2023) Matthew performed a thorough inspection of the Ibanez and explained in detail the work he would be performing. During our conversation I noted that his passion for Guitars was clearly evident. I felt confident that he would bring more musical life to this instrument. Matthew checked fret wear, the string action (and spacing) , the guitar neck, tonality, guitar bridge and stability, string groove, action, tuners, fret buzz, saddle height, intonation, pick up height, stable tuning and much more, He is meticulous and precise. My instrument now has new Life, Vibrancy and now runs on all Musical Cylinders! It is a pleasure to know Matthew and the positive aura that is felt when you are at MW Guitar Repair. You will walk in with a smile and leave with a bigger smile. Thank You friend. I truly appreciate the intense work you perform. Additonally your work is of Heart and Soul, sincerely.. Respectfully Tom E

Amazing customer service. Helped me get everything I needed, and ordered whatever they didn't have…read more Store also has a great assortment of instruments, especially drums (I'm a drummer).

They have canceled more of my lessons than they have actually taught me. Two weeks in a row, three…read moreweeks in a row. With about an hours notice. No manager is ever available to talk to, they won't refund me they just keep rescheduling and canceling. They don't return calls or emails. They transfer you and hang up. Just the most aggravating and wasteful experience. DO NOT RECOMMEND FOR LESSONS!!!

I had the pleasure of meeting with Mel Arroyo, aka The Sax Man this morning. I brought my…read moreYanagisawa AWO1 which I acquired new 2+ years ago but never had anyone look it over so I thought it was time! As a retired pro violinist of 60 years, I've encountered repairmen and makers of all stripes. Some good, some bad some great. Mel falls in the great category. Fortunately, after a thorough inspection, he found my sax to be in perfect condition and ready for action. Had he discovered any problems, I would not have hesitated for an instant to leave the horn with him. He's very knowledgeable, friendly and is the real deal! If you have an ailing sax, run, don't walk to his Hamilton Twp shop and get it done right! Henry

Excellent. Really knows his stuff. He delivered faster than promised. Would definitely yse againread more

This store is amazing! My daughter's trumpet needed to be fixed due to stuck keys and valves…read more Another music store couldn't fix it and it was going to take several weeks for them to send it out to get fixed. I took it to Raritan Music and they were able to fix it onsite in under 30 minutes for a very reasonable price. They even took the time to show me what to do to make sure that didn't happen again. The service and expertise they showed was incredible and I would highly recommend them.

Worse customer experience. I don't know if the music center or the music store are co owned but…read morethis review is about the store. Had my guitar for over a week and could not get me a price on a simple pickup install. Still overcharged my for the tune up ( the neck was not tuned ) and crappy strings. Did the work even though I asked them to call me. Would have done then tune up and strings after the pickup. Still no price and no pickup and I'm out $46.

I called FMC twice to see if they wanted to buy my old piano, and was told no, but they take pianos…read morefor $150 and use them for parts. I said that's fine as I needed to get rid of the piano. When I called to let them know that we would be bringing the piano that weekend the owner was very rude and told me they would not take the piano unless we used their movers and charge me $375! I told him i was quoted $150 twice, as a fee to take the piano and use for parts. He hemmed and hawed about liability, told me he was no longer interested in our piano and HUNG UP ON ME!!! What an asshole!!! Now I am scrambling to try to find somewhere to take this piano as it has to be out of the house by this weekend. NEVER NEVER believe this company!!

Justin is a very nice guy. Willing to go the xtra mile to make his customers happy!!!read more

Place is great. My son takes lessons with Kenny. Everyone is super nice. James is great with the…read morekids. Best place around.

Musicians workshop has a great selection of musical instruments. They will order you anything you…read morecould possible want. James and the crew will go out of their way for you. Check out their website for out of this world deals on musical instruments and sign up for their mailing list for exclusive discounts and offers.

A pleasure dealing with Erica. She did a great job refreshing my father's violin. All my dealings…read morewith this organization have been excellent.

I would give 10 stars if I could. They are the nicest kindest people you'd ever want to meet…read more Clearly they love what they do. Since the services they offer are rare, they could be ridiculously expensive and unhelpful. They are the extreme opposite of that. I wish I had more reason to do business with them. This is a one-of-a-kind shop.

I've been a customer of Ritchie's music for a long time and have seen a lot of changes over the…read moreyears. Yesterday, I decided to stop in to see what they had as I needed as replacement bass and wanted to give my business to a local retailer as opposed to the big box/ online stores. Everyone was friendly and very helpful. The selection of instruments was impressive and having the ability to play them makes a huge difference from the online option of just seeing it on a web page. I did purchase a new bass and will be returning if I need anything else . It was refreshing to deal with knowledgeable professionals. Very happy with the purchase and experience.

Just had 2 seriously neglected instruments repaired at Ritchie's. The den of thieves at my local…read moreguitar store said my Martin Sigma acoustic with a hairline crack was totaled...I might as well buy an equivalent new model. Instead, went to Ritchie's. They braced it up and did fantastic work all over the instrument to make it playable again. It totally shines now. Carlos and his Tech John took hold of my Gibson Les Paul and made it like new...a master restoration. Best news was the many hundreds of bucks I saved and can now invest in a new instrument there. Superior customer service. Ritchie's wins my business every time...HIGHLY recommended!!!

Octopus Music has been wonderful for my son. Ms. Jess is amazing with him and he is so incredibly…read morehappy when he finishes a lesson. He practices without complaint and has grown so much. Also - Octopus has a wonderful platform to manage classes and reschedule lessons. I have never had a problem communicating with staff or getting the proper music. They are really a great service in the music community.

Agree teachers are great but admin/owner is terrible…read more If you cancel a session the day of because your child is sick, you just lose that day/money and are not offered a make-up because it's a 'late cancel'. Apparently, they want you to upgrade the package in order to be able to cancel if your child is sick? A fair sick cancellation policy should NOT be dependent on a more expensive package. That's completely ridiculous. Meanwhile, if the instructor 'late cancels', we don't get a refund....instead, we are forced to do a make-up session even when the make-up times/days is not convenient for us. We don't get a refund....they make sure THEY don't lose money, but you are out of luck if your child wakes up sick.