Klantenservice en bereidwilligheid tot hulp bieden was ondermaats. Ticket via Social Deal gekocht en per ongeluk een foute datum geselecteerd. Alsnog op de juiste dag naar de film van keuze gegaan en een ticket gekocht aan normaal tarief. Op aanraden van de bioscoop medewerkers, heb ik de klantendienst gecontracteerd om mijn eerder ticket terug te activeren maar dat konden ze niet doen ?! Dat was tegen hun bedrijfspolitiek, terwijl ze op geen enkel manier verlies zouden leiden door mijn eerder gekocht ticket te heractiveren read more

I'm not sure if there is all that much that I can say about these cinemas, though at least I got to go to see a movie while I was in Europe. They are conveniently located near the railway station and has a reasonable number of cinemas so that you can be assured to get the latest releases. For those of us who don't understand any foreign languages, the movies are all in English, or at least the movies that were filmed in English are shown in English, and they have subtitles for those who do have a little trouble with our language. The cinemas were okay, though nothing incredibly fantastic. read more

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The UGC cinema is conveniently located in the center of Antwerp. For me that means an easy 10 minute walk. UGC offers many options for movie lovers. They have an unlimited pass, 7 pass, and 5 pass. I've done the math and for me the 5 pass works best. For €35 I essentially have 5 movie tickets (if I see a movie with my husband I use 2 of the tickets) that I can use during non-peak periods - so Sunday night through Friday afternoon - for 60 days. This is perfect for me because I hate a crowded viewing room. If you want to know the math you need to think of how often you want to go to the movies each month. Two or less, then the 5 pass is cheapest, 3 or more then the unlimited pass. You need to take into account the administration fee of one extra month for the unlimited pass. For me two is plenty because I don't want to feel obligated to watch movies. I want to go to the cinema to see great movies! So like now, around awards season I may buy a lot of 5 passes but when there aren't any good movies out I may go a few months without buying a pass. For opera lovers they offer the exciting opportunity to watch many great works live from Paris! I've been twice already and both times have been blown away! read more

Its not that bad but dont keep higher expectations . The sound quality, effects,airco not at prime standard. The only reason to c movie here is its nearby which helps to save time or planning done at a very short notice. The price is almost the same as kinepolis but have to improvise a lot. The crowd coming here at late night shows r sometime not ok as have experience empty cola bottels thrown from back seats to front which carries a little discomfort. read more

"A unique experience"?? This is what UGC Antwerp has customers pay for? It's dirty, vandalised, worn-out and we are paying over 10€ for a ticket? I'll see my movie elsewhere guys, thanks but no thanks. I'm uniquely discussed, stay away!! read more

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UGC is a large cinema group in Belgium, mainly screening mainstream movies. It's conveniently situated in the heart of Antwerp and easy accessible by public transport. Undercover car parking is also available, just don't forget to validate your ticket for a discounted rate (only available after 18h). A regular movie ticket is priced at 9.90 €! A cinema trip can become quite expensive nowadays. If u're looking for a low-cost hobby? Apply for an UGC Unlimited membership (18.90 € / month) and watch as many movies as u can handle! The options at the concession stand are pretty standard: popcorn, candy, soft drinks, etc. Just skip the overpriced movie snacks and save some bucks and a lot of kcal. If u can't live without your movie treats, u could buy them at the supermarket downstairs and sneak it into the movies. Just to be clear, i'm not suggesting u to hide it in your bags because i'm a law-abiding citizen. read more

Went there to see the Revenant about 2 weeks ago and mice were running up the walls in the movie theater itself. I have been here a couple of times, and although it's never really clean this really beats it all. read more