If it had not been for the past almost month of Banking delays at Ulster Bank I would have given it a 5*. It is the bank in Ireland that gives you the best deals and options by far for their costumers. The rates are great compared to other banks, the service is better as you can go on Saturday so you do not have to take off work to actually go into your bank (a very strange thing that they are open only during business hours) and you do not have to constantly have 2000+ Euros account without getting penalized with fees and interests.
I went here as the first bank when I moved to Dublin and I have been happy with them ever since. even when they were busy (which they always are on Saturdays because of obvious reasons) they managed to fit me in for a time for me to start up a new bank account in the country. I had gone here a few days before and they had been so kind to give me all the information I needed to bring in all of the relevant papers so that I could start an account, though they failed to mention that I needed to show a utility bill within the next three months.
As I needed to transfer money back to Denmark frequently it was very convenient for me to come in on Saturdays to make the transfer. Once I asked them if it would ever be possible to do online and one of the workers there told me that in the beginning of the new year that would be a new option on their website. And to my surprise when I looked in February it was an option. I did not have to go into the bank anymore to make my transfers. Unfortunately when it then was time for me to make the transfer the system had failed them and I had to go in to make the transfer but it went through without a glitch.
At this specific location they are always very helpful to both me and my boyfriend and I love their little water thingy they have in the corner. Always nice with cold water when I have been walking 3 miles from home to get there. You can expect some waiting especially on Saturdays but the lines are usually very fast. read more
