So rude and will scream and yell at you in front of a salon full of people if you are unhappy with…read moreresults. Refuse to refund, I asked for a blonde face frame and left with all brown hair because it will "wash out". Respectfully no one goes to a salon to get results they want months later. I've had my hair colored blonde and bleached for years and multiple times here to know it wasn't damaged to a point what I was asking for wasn't feasible. I now have orange hair with no refund because they thought only clarifying shampoo with no additional toner would be enough I know my hair well enough to know that would never work and they are refusing to refund. Were VERY nasty with their attitudes regardless of how upset I was (almost cried) and with me being a reoccurring client. Owners are now refusing to speak to me. Highly unprofessional and truthfully extremely low class behavior given I was SO beyond nice and sweet in my original concerns voicing that I just didn't like my hair at all. My hair is now tons of different colors in different lighting when I was very clear I wanted my sides to match my roots and the face frame to be a blonde she previously toned me with. My inspiration picture was for placement of the blend only. It got to a point they were trying to convince me I told her I wanted black hair which would never be a thought in my mind because I hate my hair dark. (Blonde picture of me is what I was trying to convey for my face frame color which she has done on me many times previously). Do not recommend at all. The moment you express a concern they might scream at you. Specifically Anjelica was the rudest one raising her voice and putting words in my mouth that were never said. She screamed at me multiple times in the salon and over the phone. Rather than want to make sure her client was happy she decided to yell and argue like trash instead.

Jules and Janette were so nice to my girls and the ladies in the front were super kindread more

HORRIBLE CUSTOMER SERVICE!!! Showed up for an appointment…read morethere was no one there, I was sent home and told to call later. Made another appointment 2 weeks in advance. This time called 2 hours ahead merchant told me that the lady was having a 2-day Valentine's Day and wouldn't be in today. I was told that the minimum tip is 10 dollars and when I tried to reschedule they just hung up on me! She just said "Goodbye" in the middle of the conversation...WTF! This was on 2.15.24 Peace of shit place DO NOT GO THERE! I am a local guide for NYC and have never left a review like this, this merchant made it impossible and fully deserves it! GOODBYE!

I have been to this salon for many years. My colorist Samantha does a beautiful job EVERY time and…read moreLisa gives the best haircuts. They are always in tune with the latest color and haircut techniques. Ken and Lisa always care about their customers and do everything to make them comfortable and satisfied. The atmosphere is more homelike than some of the other salons around. Their prices are fair and there is metered parking and street parking available. Since there are other tenants in this establishment I would caution you to ask specifically for NonPariel when making an appointment or purchasing a gift certificate. This salon accepts cash and personal checks. They do not accept credit cards. Pay them a visit, you will not be disappointed!

i was very disappointed with the level of service I receive. i paid alot of money and qas extremely…read moredisappointed with the results. i would Not recommend this place. save you money and gi somewhere else!

Jenny is an amazing artist. She spent a lot of time assessing my hair and explained everything very…read moreclearly and thoroughly. She gave me a beautiful haircut and it has given me a new inspiration. Thank you, Jenny! I am so happy to have found you.

the price is really good, however, every time you go there seems to be someone new there. The first…read moretime I went was amazing the second time though the lady made my brows a bit too thin. Nonetheless there's good service and good prices. edit: they're never there when they say they're open

Called ahead to see if there was a wait time and found myself speaking to the owner on her cell who…read moreworks out of the victory location. She said just head over there and see, meaning the Forest Ave location. I've been here twice prior for eyebrow threading. This time for waxing since they are somewhat cheaper than European wax. A woman was getting her hair blown out so I waited about 10 minutes to be seen. Old school Amber colored wax was used and she did an extremely thorough job. 5 stars for her work and attention to detail and especially her warm personality and friendliness. Loss of 1 star for the owners miscommunication and price fluctuations. They own 5 places in total and it seems the husband and wife are not on the same page which has caused some other customers to stop returning. There is only one woman working at this location and she does hair, brows and waxing so I strongly suggest calling ahead to anticipate what kind of wait time to expect. Parking is hit or miss, they only have one space next to their building. Otherwise you risk parking across in the stop and shop.

DON'T WASTE YOUR TIME!!! SO INCREDIBLY UNPROFESSIONAL &…read moreRUDE!!!! I just left and what a terrible establishment!! Made an appointment and they quoted a price AND WHEN I WAS 2 MINUTES AWAY FOR THE APPOINTMENT THEY CALLED BECAUSE THEY NO LONGER HAD THIS SPECIAL. I went anyway because i was literally a few blocks away & I had an event to attend...made me wait 20-30 minutes after appointment was suppose to start. And they told me in a very nasty manner, I'd be charged DOUBLE the initial price!! On top of everything the lady slammed down a plastic board with "THE RECOMMENDATIONS FOR TIPS" and argued that I didn't give enough after ALL of the rudeness & INCONSISTENT PRICES ...THEN THEY INSISTED FOR A BETTER TIP LMAOOO!!! HERE'S your Tip...hire people who are competent & then find a job where you don't have to rely on tips because your attitudes stink!!!!! Vibe sucks!

This establishment was unfortunately rude to both my sister and my 17 year old nephew. That's not a…read moreway to conduct business.

Giovanna is great!! I would so recommend going in for her! and the membership program is so worth…read moreit for your monthly TLC time! highly recommend

Hi, Just wanted to let you know that Rosanna and Milana…read moreare exceptional! The warmth and love that they provided Anthony and myself was incredible!!! They went above and beyond for my purchases and were patient to explain things to us. Cheers to your wonderful front desk staff!!!! Please acknowledge them for this great experience.

I wanted blonde balayage & was hesitant where to go, but I was recommend to go to Salon Ambiance…read more I showed the colorist/stylist Jessica a picture of what I wanted and she did an amazing job!! I feel like a new woman. Jessica and the owner are extremely sweet people and very knowledgeable. I will definitely keep returning for touch-ups. Thanks, Jessica!

I have been going to Salon Ambiance since they opened about 15 years ago. All the hair dressers are…read moregreat. I think I have been in everyone's chair at least once. There is a stylist to fit the needs of the entire family! The shop is welcoming and friendly. So much so I stop by to say "Hi" when I'm in the shopping center.

I have literally been coming to Chrysalis all my life (Mariarae gave me my first haircut when I was…read more2) and I always love getting my hair done here. Mariarae is my usual stylist and she knows my hair so well. Whether I'm just getting a trim or putting in highlights or anything else, she always knows what to do and she is just amazing! I have had haircuts from other staff members as well and everyone is really great. I always go here for special occasions too. Carolann did my hair for middle school graduation and I loved it. I had my hair done for senior prom yesterday by Tony, who did an incredible job. He has never worked with my hair before (I have thick hair that is not easy to manage) but he was so patient and precise about how it looked. I didn't really know what kind of style I wanted so he helped me figure it out...I pretty much just trusted him to do whatever he thought would look best based on the style and neckline of my dress. He is so knowledgeable and overall just awesome :D I'm getting my hair done at Chrysalis for graduation in a few weeks and I know they will do a great job! Always love it here :)

Alex (Alessandro) did an excellent job with my highlights and blow out. He's very professional and…read morecharming. It was a pleasure being his client. Would definitely recommend.