An associate told me that all sales were final and that I would not be able to return items without becoming a rewards member. She clearly needed to reach a store quota and was FORCING customers to sign up to be rewards members to do so. read more

Went in about a week ago and had such an amazing experience! My cashier Raquel was amazing! I went in for one thing and walked out with a full bag. She was able to get me signed up for the store credit card and helped me add on more items. Raquel was very nice, extremely helpful, and informed me on all my questions! With customer service like this I will most definitely be back! read more

After having a terrible experience with my brows at another place, I'm so grateful I found Bre! She worked magic to fix them and now they always come out perfect. She really takes the time to understand what you want and makes sure your brows look natural and polished. I can't recommend her enough. She's a true brow expert. I wouldn't go anywhere else. read more

Came in this weekend for a brow lamination with Bre and i can honestly say im highly satisfied with her work. Aside from her doing them, she's truly the sweetest and very helpful with any questions i had she had the solution for me. Everyone was very welcoming and helpful , i will be returning to this location !!!!!!! thank you so much :) read more

I love coming to Ulta to get my styles done for my hair! Simeon is quick and gives great attention to detail! My hair literally lasts for months! read more

Jazmine did a phenomenal job with my hair and makeup for a special event. She was friendly, professional, and creatively gifted. She helped me pick out lashes and the color palette for my face. I will definitely be returning to Jazmine if I ever have a special event again. read more

Ulta Beauty - Before - Cosmetics & Beauty Supply Near Me - Upland, California

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Maha did an AMAZING job with my hair! Exactly what I wanted with the layers and the blowout was perfect! So happy with the results and with how beautiful my hair looks! Love it! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Upland, California

I am super over the moon excited that they now carry beautycounter here, although limited, it is the very best of basic clean beauty offerings. The employees are very knowledgeable and helpful with my addiction to research in chemical free creams. Rest assured you can crack out to many other poison filled fragrances here yuck! You have a choice and if you want a healthier experience they offer the good goop too. read more

Ulta Beauty - Beauty counter in the house! - Cosmetics & Beauty Supply Near Me - Upland, California

This Ulta has always given me issues and today was just the cherry on top. I went inside to pick up an online order that was ready at 1:40 mind you I came in at 6:00pm. I dealt with Chantelle who was very rude and disrespectful with side comments. It's an online order that is ready to be picked up but chose to be arrogant rolling her eyes making facial expressions as well how she spoke to other employees. I hope management checks that or at least have a conversation with their employees. read more

I walked in to get a brow service, I grown out my eyebrows i asked for just a clean natural shape, she made my eyebrows thin and one eyebrow thinner than the other one and look so uneven. very displeased with the service . read more

This review is for Nydia! I got my hair done with her at the salon last month and I was really happy with the color. She touched up my roots and did full fashion color. She didn't over bleach my hair, which is so appreciated and she understood the color I wanted, comic book vibrant red! She was also friendly. Corina the manager is also wonderful! She helped me change my foundation game and suggested a great primer that has rly helped my dry skin! I never would have tried that product without her help! Thank you Ulta! read more

Ulta Beauty - Hair Color - Cosmetics & Beauty Supply Near Me - Upland, California

Jasmine J. did my hair and makeup for prom and it turned out amazing! She was super kind, patient, and did such a good job. The makeup lasted the whole night, as well as my hair! She did what I showed her on my phone, too. Thank you Jasmine! She is very talented, so if you're looking for a person for hair and makeup, go and book with her! read more

Worst customer service ever! The salon at this location lacks professional service. One person in particular is very rude.

I made an appointment for my makeup to be done and jasmine sat me down after 15 mins of my set appointment and begun my makeup 8 mins later to prepare for the products needed to use on me, also she glued my eyes together after applying false lashes please refund me . My experience wasn't great because I was also late to the wedding that met so much to me read more

Makenna lead supervisor was professional, helpful and understanding with your needs! She's awesome and amazing! She truly is management material!!! read more

My hair stylist Simeon nails it with my blonde hair color. Prior to that he killed it with my highlights and balayage. I look forwards to my visits with him at Ulta, I won't go without my back pillow because sitting in a salon chair is not my most favorite position. read more

Bre at the beauty bar was absolutely amazing, paid such good attention to detail gave me exactly what I wanted for my eyebrows. She is the best at her craft I would highly recommend coming to her for any of your brow and cosmetic needs. read more

My first ever salon experience was so amazing thanks to my stylist Brianna B. She made me feel so comfortable and gave me a great consultation and when it came to the hair process she talked me through each step and was a joy to spend time with during my whole appointment such a sweet soul! I left with a smile and beautifully done hair I love that she knew the exact cut to do when I was completely lost on what I wanted, my hair compliments me so well, she is the best hair stylist ever, so knowledgeable! I will be coming back again. read more

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We had a last minute bang trim and met with Simeon and he was simply the best! We are so happy to have found someone so kind and attentive. Wishing him all the best and hope to see him again. Thank you! read more

Ulta Beauty - Bang trim - Cosmetics & Beauty Supply Near Me - Upland, California

Carmelita did my hair and it turned out so pretty! She was so nice and the service was amazing I was really happy with the outcome.

I just did my hair with Jasmine , she was amazing ! Very professional and caring . I loved what she did to my hair giving me highlights while keeping my base and a nice fresh cut ! Thank you Jasmine !!! You are excellent . read more

Not this store! It's corporate- I have a $50 gift card that was a Xmas gift. Scratched the pin and the whole number came off - the Glendora store manager called the ulta card center and they got no answer for 30 minutes she tried - finally I said I will just purchase the items - spent over $100 - and I will call gift card services - I don't have the receipt because it was a gift - the card was not used - I cannot believe Ulta has a gift card that can be proven not used because of the card # and they will. It reissue the card - we are taking about $50 and as I said I spent over $100 because I could not use the card - no sc here just trying to get the $50 card replaced from a multi billion dollar company - I emailed back and forth with their corporate person to no avail - $50 people - it looks like the take an " L" on this one because Ulta wants the $50 - they can replace it easily - so I am done with Ulta and want all my friends to know how $50 is the cause of all this - that Ulta could have easily replaced a $50 - that they could easily see was not used when I was in the store - good bye Ulta - you don't need my business anyway you are a multi billion dollar company and you have just lost a loyal customer read more

very poor customer service. Employees talking amongst each other. Ignore customers then when you ask they act as if you are interrupting them. I left and went to another store and was helped by a very kind and helpful employee. read more

Simeon has been doing my hair for a hot minute and it's always perfect when I leave. Always coming back.

Rebecca gave me a great haircut. Will definitely be back! Also, it's very simple and easy to make an appointment. read more

Stop by today for some essential items that I needed replacing, I was approached by Ann, who is very sweet, and right away, assisted me finding my shade in a new foundation I was looking at. I also asked for recommendations for under eye and eyeliner, she really made my visit, memorable and nice, keep and happy as she is keeping your clients happy. read more

Ulta Beauty at the Colonies is 5 stars for me. Walked in looking for Curl Smith's latest release and found it! When we walked through the door we were greeted by a fierce young gentleman while he was mid transaction with another customer; #Multitasking. I love this location because it's less busy than the Foothill Ulta, the store is CLEAN, neat and huge and the employees greet you and say goodbye even if they're busy! Also, Ulta is the only store I know of that carries Curl Smith and that is a HUGE deal to me. Thank you Ulta at the Colonies! read more

Ulta Beauty - Chloe perfume - Cosmetics & Beauty Supply Near Me - Upland, California

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I got a blowout at upland location, Maha helped me, and the service she provided was AMAZING. Scalp massage, accommodations specified to my liking, she was able to help me to perfection! I'll definitely book my next apt with Maha again, I highly recommend 10/10 service,I also was able to follow on instagram: hairbymaha81 read more

Getting my hair done by April she has been amazing and has given me great recommendations on taking care of my hair and getting to the color I want. Thank you so much ! read more

I was looking to find a compassionate, knowledgeable and skilled stylist to help me with finding a style and cut that would improve the look of my thinning hair and April M. came highly recommended to me. Dealing with hair loss is such an emotional journey and April seriously made me look and feel beautiful. I've seen other stylists at other salons and always left feeling defeated and discouraged about my hairloss, but not anymore. April knew exactly where to cut the layers and how to style it to maximize volume and bring new life to my hair. April, I can't thank you enough for helping me gain my confidence back. You are seriously the kindest soul I've ever met. Thank you for all you do read more

Made an appointment with Viviana R on Thursday for Saturday at 11:30 am for full highlights, exactly an hour before an appointment i got called from Ulta Upland to tell me that she doesn't have enough time to do my hair. This is BS. She could tell me a day before the appointment so I have enough time to find another place. SO DISAPPOINTED !!! read more

Ulta Beauty - My appointment is confirmed, but she canceled an hour before just because she doesn't have enough time. - Cosmetics & Beauty Supply Near Me - Upland, California

This location is possibly the worst Ulta ive been to. No one is willing to help you unless you're wearing a full face of heavy makeup. The lesson here is to go all the way to the Chino location. read more

I had reward points on my ulta account so I came with the intention of using it. For some reason the cashier kept saying I didn't have any points. Also Did not like how (Hannah ) was so persistent on trying to get me to sign up for a credit card. After the 3rd time she asked I was annoyed then I get my receipt and it shows all the points I had Available to use after she said I didn't have any. Definitely won't return to this location. No one wants to be in credit card debt over makeup. read more

I went to the salon and Jasmine did an amazing job on my hair. I did an all over color and cut. It looks stunning. My hair is so soft. Jasmine was so friendly and great to have a conversation with. I highly recommend her services read more

I came in the other day to be color matched for Lancôme concealer and foundation. Thank you so much Lolli for helping me and making sure we got my exact shade. The original shade I bought blindly online was no where near the color I was. I appreciate how she took the time to try and match me to three colors and narrow it down from there. She went above and beyond and explained all of it to me as well so I knew for next time what shades complemented my skin color. Saved me so much time and effort! Thank you Lolli! I will definitely be back. read more

I had the most amazing experience with Simeon in the salon!! He was prompt, punctual, professional and fun!! He educated me on my hair type, styles and health!! My experience was nothing short of amazing!! I've already made my next appointment!! Thank you Simeon for being all that I've been searching for in a stylist!! You are a jewel!! read more

There customers service is probably the worst I have ever had in my entire life I went in the looking for a product and asked a worker if they had it and where it would be at and got no help what so ever she was more busy talking to her friend about a booty call neither one of them where helpful I would say completely unprofessional and very inappropriate for a work place hopefully ultra learns how to hire more responsible workers who know how to keep inappropriate topics for after work instead of during I would much rather go in there to hear about makeup instead of porn make sure not to bring your kids in there if you don't want them to hear those conversations I decided it was best to walk out of the store at that moment then to let my little ones ears get tainted but there perverted conversation only giving one star unfortunately would much rather give them negative read more

I go here with my wife when she needs something, so the review here is based on if she is happy or not. My wife is looking for particular products that she is able to only find here and at the prices that she wants to pay. She gets irritated by the store moving products around to different locations in the store and changing out their products for others. This really irritates her when she finds something she likes and they it becomes no longer available. For the most part she tolerates this but there are two things that really bug her. The long lines you have to wait in to check out and the serious lack of help when you go into the store looking for something. There is never anyone available to assist you when you have a question about something or the staff's responses are not too helpful. There is usually never enough registers open when the line gets long, thus frustrating my wife and others as we wait and wait to be assisted by some girl who is more worried about her looks then providing good customer service. But, my wife keeps going back since it is convenient for her and they usually have what she wants. I also know that this will change and she will begin going elsewhere as these frustrations build up. read more

This is my go to place to have my hair done, everyone is nice, friendly. i always book with Simeon, he does a great job giving you a fresh cut, color and style! Simeon listens and give great recommendations for any hair questions, You have great, chill and fun conversations and you walk out there feeling all fresh and glammed up! read more

Ashley Seay did an amazing job on my hair! I've seen four hairdressers this year because I wanted to switch my base color, and Ashley was the one who perfectly envisioned what I wanted and took the time to make it perfect in my eyes (she got it right with her first try), so I will keep going back to her! I've gotten lots of compliments from other people too. I also enjoyed talking with her, and she was so helpful with how to keep up the style. She said that she has fun coloring hair new shades, so that made me happy. It was a great overall experience. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Upland, California