[[HIGHLIGHT]]This shop is amazing ![[ENDHIGHLIGHT]] These guy know BWM and they shot you straight with your cars issues . Honest Guys work and run this shop .. Ask for Brent . read more

Went there for the first time for my 2016 X3. No high pressure upsells and went above and beyond for the service. [[HIGHLIGHT]]It's a drive for me, but worth it for sure.[[ENDHIGHLIGHT]] read more

Just picked up my 2007 328i at UBS. This is by far the BEST BMW service in town. [[HIGHLIGHT]]Brent and his team are outstanding.[[ENDHIGHLIGHT]] When I picked up my vehicle, Brent had all of the old parts available and spent 30 minutes explaining what was done in detail. I know of no other auto repair service that has ever done this. Very thourough and honest shop that I will definitely be using again in the future. read more

I want to thank Ultimate Bimmer Service for doing a great job! The staff was professional from beginning to end. This was my first time using them. They were kind and patient with me. The repaired my 330 Basic General Module which runs the electrical lights, flashes, side mirrors, etc. They also completed a thorough diagnostic telling me other things I needed and prioritized what should be done first. No hard sales or pressure. They even sat me down and showed me the parts they removed from car too. After 10 years with my former mechanic, I'm changing to Bimmer read more

Absolutely amazing! They offer a good price with top tier service. [[HIGHLIGHT]]Neil is super responsive and giving a lot useful advice.[[ENDHIGHLIGHT]] If you need an expert, just go for him! read more

I found Ultimate Bimmer Service through a recommendation, so I'm writing this review to pass the kindness forward. Neil is absolutely amazing. He truly is a BMW specialist/expert. He diagnosed serious issues with my car that two previous BMW mechanics, and my regular mechanic, had totally missed. [[HIGHLIGHT]]And then he wrangled for hours with my extended-warranty company to make them honor the claim, and they did not make it easy.[[ENDHIGHLIGHT]] I'll never forget Neil's explanation for why he persisted, despite the hoops the company made us jump through: "This expense is too much to pay out of pocket, and it's too dangerous to put you back on the road without the repair." That level of care and consideration is rare, as is his level of expertise. If I lived in Dallas, I'd want him to be my mechanic full-time. You should not hesitate to make him yours. read more

These folks are great! Lost my previous mechanic and needed a new one. I was recommended to these folks by a friend! Always skeptical of a new service provider! Had an valve cover oil leak so reached out and scheduled appt. Upon their inspection found an additional leak with the oil filter stand. They called me and emailed to go over everything before starting any work. Approved and they proceeded. Upon removing the valve cover and starting work they found my eccentric shaft gear badly worn. They emailed me pictures and called to discuss it. They provided options and best/worse case scenarios with cost. (IE: if I wait I will most likely be OK for a while but It could also decide to fail possibly leaving me stuck somewhere. This would lead to extra labor costs, another new valve cover seal, possible towing, w/o a vehicle again, or more. Since valve cover is off now " large part of the cost" now is a good time to replace it.) Approved and they proceeded to repair everything along with some hoses, plugs, etc.. This was my first time using them and they did not like having to tell me the news. It looked like a new service provider hitting client up for everything, except it wasn't that at all. They did the right thing by advising me and gave me the options. After 120k miles and only oil changes, brakes, and tires I couldn't complain. They did find a few other items with the car that need to be fixed, however, explained the pros/cons, worst case, and cost of each. I'll do these later and they were totally cool with that. What impressed me was their approach to it all. Not to mention the attentive, kind, and serving attitude of the staff. My rep was Neil and he took the time to walk through the details and presented options with complete understanding. They know Beemers! He genuinely cared and knew what he was talking about. Additionally, he provided pictures and didn't push anything on me nor try to push me Into any repairs. The best part was coming to pick up my car and he had all the old parts on a cart. Neil proceeded to show me each part and talk through all they did and why confirming everything we spoke about prior to repairs. This was a first for me and further confirmed I made the right choice. Sitting in the pile was my valve cover. I said, oh you replaced that too. He said, yes it's the right way to do it and explained why which I could not agree more. It's plastic seating up to a metal engine and the car has 120k. Plastic warps and gets brittle. This group is top notch and gained a new customer. I miss my old mechanic, however, these folks are next level and it shows in everything they do. Thank you for a great experience! 2014 535i M Sport read more

Ultimate Bimmer Service - The parts replaced and shown upon pick up! - Auto Repair Near Me - Carrollton, Texas

I visited Ultimate Bimmer Service as a new customer right after moving to Dallas from the Bay Area, CA. I've been a loyal customer to Bavarian Professionals in Berkeley and was hoping to find a shop that's as awesome as them in terms of the quality of work, knowledge, trustworthiness and reliability in Dallas. [[HIGHLIGHT]]I was able to schedule an appointment easily by phone with Ultimate Bimmer Service for my visit (oil change and new spark plugs) and was given approximate estimates for the total cost of service and duration of the work before ending the call.[[ENDHIGHLIGHT]] The appointment went well and they even showed me my old spark plugs and gave me a heads up on common issues for my model's engine (coolant issues), which is true since I've already had to replace coolant parts, fortunately before my warranty expired, and they even educated me a bit on the wear and tear of spark plugs. The price was reasonable, the service was great, and I feel pretty confident I've found my go-to shop now for my manual transmission 330i. As an added plus, as a female, I didn't get any intuitive feelings that they were trying to take advantage of me. Will definitely be back! read more

Ultimate Bimmer Service - Showing me my worn spark plugs - Auto Repair Near Me - Carrollton, Texas

My air conditioner compressor went out and [[HIGHLIGHT]]Neil at Ultimate Beemer did an excellent job at communications and letting me know the service needed to replace the compressor.[[ENDHIGHLIGHT]] Also had oil change and brake fluid flush. Some extras were done while the compressor was being replaced. [[HIGHLIGHT]]Thanks to Neil Brent and Ryan for another excellent job.[[ENDHIGHLIGHT]] read more

I've had two very positive experiences at Ultimate Bimmer Service. The first time was to do some front end work. The car had spent most of its life in the Chicago area so it was exposed to extreme conditions and lots of road salt. It took its toll on the front control arms and bearings. I was given an estimate that seemed reasonable. They called back letting me know there were some other parts that were seized up which was preventing the ability to properly align the front end which needed to be replaced. They were almost apologetic that they had to increase the estimate. The ended up giving me a break by including some parts at their cost as a good faith gesture since it was my first time there. They did the work, and as mentioned in other reviews, actually showed me old parts so I could see for myself what was replaced. So far that repair was solid and I've had no issues. They fully won me over on my last repair. For almost 2 years, I'd been experiencing an intermittent slipping when accelerating. It had been driven by the shop foreman at Sewell BMW and they couldn't diagnose the issue. Once it started doing this more regularly, I called Ultimate Bimmer service and asked if they were able to do a quick ride along to experience this issue. They said to come on by and made the time to take it for a test drive. Luckily, we were able to experience the problem while on the drive. I was impressed with the thoughtful, expert analysis of the possible causes just while in the car. They ended up doing a test to see if they could isolate the problem to the transfer case. They called me the next day to let me know that they had isolated the problem to the transfer case. The offered to change the fluid to see if that fixed it since that was the lowest cost option. They did the fluid change, and it's driving like normal again. I've been dealing with this annoying issue for a long time and it was SO nice to have it running correctly again. I really appreciate the integrity from the owner at Ultimate Bimmer Service. They easily could have told me that the fluid change didn't work and tried to charge me thousands for a new transfer case. We have 2 older BMW's in the garage and plan to only use Ultimate bimmer service for my cars. read more

I took my X5 for a rear differential seal repair since it is out of warranty and the pricing was way better than the dealership. They use original BMW parts and also show you the defected part that was replaced before you pay/ check out with a detailed summary on the work that was done. All staff wore masks and gloves - I'll be back here for routine oil changes etc. read more

I've been coming to UBS for a couple of years now, and the service has been phenomenal! I am just now feeling compelled to write a review about said exceptional service because of a recent incident involving my X3. As I was driving one day, every possible warning light that you can imagine began lighting up on my dashboard (drivetrain, transmission, no signal, etc.) and the car came to a halt in the road. Because the car was not driveable, I took it to the nearest BMW dealership, who diagnosed it and said that it needed over $10K+ of "critically necessary" repairs. I knew I wanted Brent's second opinion on the quote, so after making the repairs needed to drive it to UBS, I drove it to UBS, where Brent re-diagnosed it. Unsurprisingly, the dealership had overquoted me and the only real critically necessary repairs came out to $1.5K. I will be the first to admit I know nothing about cars, so I highly rely upon and value Brent's honesty to always tell me what is actually needed for repairs to the car. I have never felt that Brent/UBS lies or upsells the repairs, which is why I continue to come back to them for the all of my BMW X3 needs! read more

Super friendly and helpful staff. Took my M4 for service after I recently bought it and they inspected the vehicle and let me know any issues they found, prices are great, and they get the job done fast! Definitely will be taking my car there more often. read more

Unfortunately, my BMW is getting to the age when random things start to break. I've taken my car to Ultimate Bimmer Service, and they've done a fantastic job fixing various maintenance issues. They do honest, professional work for a fair price. I used to take my car into Classic BMW, but they quoted me $1,100+ for something that Ultimate Bimmer Service repaired for $390 or so. Also, the employees here don't try to pressure you to do unnecessary repairs or any of those shady tactics. read more

If you're here, you're likely a BMW owner. Unfortunately, our love for our vehicles come at a high price in maintenance costs; however Ultimate Bimmer Service is the only place to take your BMW for routine maintenance if you want to offset some of the cost of owning a BMW. Recently had my rear pads/discs replaced at BMW of Plano for a whopping $1,100.00. I knew the front pads/rotors would be due soon after... but I was not going back to the dealership. Dropped my vehicle off Sunday night, UBS started work the next morning and finished by the time I got off work. Ended up being $300 cheaper than the dealership, and YES they use OEM (genuine) BMW parts. I can tell the owners care about the business they are in. Doesn't get any better. read more

Really good work replacing oil pan gasket and valve cover gasket. Plus they left the engine so much cleaner than when they got it. 2002 330i 211000 miles. Their repairs last. read more

Ultimate Bimmer Service - Auto Repair Near Me - Carrollton, Texas

Awesome staff and service! Brent and Neil were super helpful from start to finish. I needed a couple of repairs on my '16 528i, and they were super competitive with pricing compared to other shops. They did an inspection as well, found an issue, gave me a call with the options, and still were able to get the repair done the same day. They even showed me the part that had needed the repair after everything was finished which I thought was cool. Definitely will be my go to shop from now on! read more

If you love your baby as much as I do, please bring your car here! I have brought my car here and have bought parts from these guys and they are truly AMAZING! Neil has been my main point of contact and I am truly blessed to have had his help and still do. As many questions as I may have lol, he never seems to get upset but just the complete opposite. Very knowledgeable and very, very nice along with the rest of the staff there. They do NOT overcharge you and the communication is INCREDIBLE! They truly do take care of you and your car. They go into detail and are just overall the most amazing service I have yet to experience with my car. Thank y'all so, so, SO much for being so wonderful, the hard work, the dedication, the knowledge and truly caring about your customers and your customers needs and wants. Will never, ever think about taking my car anywhere else but here. Thank you guys so much! read more

Excellent service! I won't go anywhere else; better than going to the dealer. Neil was awesome and so attentive.

These guys are 100%. *Extremely* honest and they communicate very well about upcoming items that will need to be serviced. This really helps to avoid a financial squeeze by getting a heads up to save for any big ticket items 12-18 months in advance. My favorite part is the show and tell where Brent literally rolled out my old rotors and brake pads so I could see the actual wear and tear on them, it's really informative. Even seeing the old worn dusty air filter was kinda satisfying. Thanks guys, keep it up! read more

TAKE YOUR BMW HERE IF YOU LOVE YOUR BABY! I had the pleasure to work with Neil he literally was so hands on with communicating everything every step of the way! He said that my car would be done a week from the day I brought it in and it was ready to go the next day fixed! Advanced Auto Parts sold me the incorrect alternator but Neil and his team fixed the problem! You guys Rock! read more

My 2014 535i MSport just ran out of CPO extended warranty so I looked around for an alternate to the stealership and found Brent and Ryan at UBS. These guys are the best! Dealer said I needed a differential bushing replaced, $1300, they quoted $630, but after inspection they said it was just beginning to split 20% so could wait if I wanted. How many shops are that honest? Also, 3 year warranty , stealership is 6 months, and UBS is $100 hour mechanics rate! Great prices great service that will save you money. Yay! I found a new shop to keep me rolling in my sled for many more years!! read more

Outstanding service! As a business owner myself i understand you cant get all positive reviews however if there is a bad review on this company i would venture to say the communication is lacking a bit by the customer while they are on site.This company went above and beyond to be helpful and i will be a positive voice for the service i received. Just a top notch company looking to create a positive helping hand for those in need of good service!!! read more

I am a bit late writing this review but I have taken my bmw 540i xdrive to ultimate bimmer service twice and I have to say it was a fantastic experience. This is my first BMW and I had heard the reputation of bmw's having problems without doing preventative maintenance and the dealership never gave me good advice on what i should do to help keep my car healthy where as here the staff was extremely patient with all my questiosn and were very through of walking me through the work that was being done and even showed the me some of the old parts on my car that were going bad that the dealership had missed. I am glad there is a local shop in the dallas area that I can trust moving forward with my car! read more

Great service! Good communication! Will come back for sure. Pricing is reasonable. Thanks!

Only place we trust for our cars to get serviced. We have been using them for many years in all our BMWs.

If you own a BMW and are stressed, stop worrying, and please visit this place to take all your stress away.

The overcharge you. Up charge you making you think you need something don't. They come off as the most reliable people and care. About the customers. the prices and the process is horrible and they are good salespeople telling you what you want to hear. Making you think they got your best interest at heart when all they care about is making money. read more

Need to find another place that has better communication with their customers. I used them once back in 2019 for some minor maintenance (oil change, filter, etc). Recently, I attempted several times and different ways to get in for an oil change (email, voicemail, and even via Yelp). Ended up taking my vehicle to the dealer for the oil change. Found out it needed a few repairs/maintenance. Again went through the struggle of making an appointment. Granted once I got through it was easier. However, there is a 10% discount offered on Yelp that they would not honor said it was given to me back in 2019. Then they said they offered a 3% cash discount (most places consider debit cards and checks same as cash...so my bad I did not think to confirm they literally meant "cash"). They never called when my vehicle was ready. I had to call about 5:30. Well I couldn't find a ride fast enough to beat traffic and be there by 6 because they said they don't stay after 6. Then I get a vm saying if I wanted to pick up the car I could pay by phone and they would lock my key in the car. I called back a few minutes later and no answer. Even with all the miscommunication, they still would not honor the 10% or 3% discount. As for the repairs, I just got my vehicle back so I will repost it any issues. I pray not! read more

This place was great: fully checked and serviced my 2009 650i. It is purrring now:) Thank you- Frank and Cindy read more

My favorite independent BMW mechanic in Dallas. Knowledgeable and fair prices. Only place I take my BMWs for out of warranty service.

I can't recommend them enough. This was my first time using someone other than the dealer as my warranty had run out. Neil is beyond communicative, going above and beyond explaining everything you could possibly want to know during the entire process. In fact, it's unlike any auto service I've ever received. Again, can't recommend this company enough read more

Always have peace of mind when bringing in my e92 M3! Great communication with the customer and always top quality work. I love how they talk you through the issues and show the damaged parts. I've been using Ultimate Bimmer for over 10 years now and they have always taken great care of our BMWs. These guys do it all from oil changes to rod bearings! I'll never go to another shop for my BMWs! read more

From start to finish, the professionalism and level of care from Ultimate Bimmer Service impressed me. Took my 2001 E46 330i, with 160K+ miles to them after I heard an awful grinding noise on a commute to work. After requesting a quote here on Yelp, Brent called me very quickly to my surprise and told me to bring the car by. After a quick drive, Brent gave me a brief diagnosis of what he believed to be the problem and some quick quotes. He also took into consideration other problems I had with the vehicle as well. I left the car at the shop to give the mechanics more time to diagnose my car. Brent called back the next morning to give me the full details of all the problems, including letting me know of any additional problems I wasn't aware of. He gave me options and quotes to where I made the decision on the major repairs that needed to be done. Turn around was pretty quick and communication was good. Brent was always helpful on any advice that should be done on my car and very technical when the conversation needed to be. I'm no expert by any means, but I do know the technicalities of my vehicle, so this was greatly appreciated. Picking up the car, my Bimmer's exterior as well as the engine bay was cleaned, the old parts were shown as well as given to me, and full details on what was done and needs to be done to my vehicle in the future, was given to me. About a week or two later, Brent also called me to make sure my car was running smooth. That is the kind of care I do appreciate! -Prices were fair given quotes from other shops. -Knowledge of issues was terrific and better than other places I have been to. Straight to the point. -Customer Service was great. Friendly and direct when needed. Ultimately, (pun intended), I was impressed by the work and staff of this shop. Being honest, as a college student, putting the money to fix an old Bimmer is costly, so the expectation to have things done correctly and exceptionally is high. After driving a couple weeks before writing this review, I can say that Ultimate Bimmer Service met those expectations. read more

Brent and Ryan are awesome! New to the area, I was trying to find a honest repair shop to check out my X5 for some issues I had with it after taking it to a dealer for a repair. Let me tell you, their service hands down is the best service I have received in a long time! They are prompt, honest and communicate! They worked with my third party warranty company to make sure that everything on my car was addressed and covered. Additionally, they talked to me about things that weren't covered and took to the time to explain the whats, why, and hows. They even show you the parts they replaced! I finally found a auto repair business in which I truly trust. If you are looking for a place for your BMW or luxury car, I would bring it here. What I did have to pay out of pocket was extremely reasonable. Brent and Ryan are as good as it gets! I will be seeing them for regular maintenance on my BMW for sure! read more

I have to give 5 stars to this place. My story begins with me driving my 2008 BMW M5 like it was meant to be driven. In M mode revving to redline and shifting with the paddles. I guess I missed a shift point, shifted a little late and suddenly a warning comes up. "Engine malfunction, power reduced." The power drops and I can't rev over 7k rpm. I had heard of "Ultimate Bimmer Service" a few months back, before I even owned my BMW, because they did walnut blasting to remove carbon buildup from engines. I called back then wanting the service done on my Audi, only to find out they only work on BMW's. I knew these guys were serious, even at that point, so as the guy told me back then, "if you ever decide to buy a BMW then we'll be happy to help." I called on Saturday, and was told it could be a number of things causing the problem, and the earliest appointment available was Thursday. Ryan was upfront and said a diagnostic was $100, meanwhile BMW Plano had quoted me $150(who knows how much they would have actually charged). I was told I could drop my car off if I couldn't make it there by 6PM on Wednesday when they close. I left work early because I wanted to actually meet the guys who would be working on my precious M5. Traffic was terrible at 5:30, it took me 25 minutes to drive 9 miles. When I got there the door was locked, and the placed looked abandoned. I was starting to get suspicious, surely a place so highly rated would not close 5 minutes before their stated business hours. I started calling the phone number to leave a message and getting ready to drop my key in the drop box, when Ryan comes running up to unlock the door for me. He was very welcoming, and did not mind staying a little late to explain that they would do a full diagnostic(not just the free OBD scan I got at autozone). He said the $100 would include full inspection, all fluids, tires, road test, the works. So I signed the paper and left with a handshake from Ryan. I received a call at work the next day, and was relieved as Ryan told me after thorough examination, they could find nothing wrong with my car, and he reset the warning light. He explained nearly every part of the car, what work he recommended, what was still good and the price of said services. Not once did he pressure me to buy anything, or warn me that not getting a service would be death for my car. He even complimented my car, and said it was the fastest E60 M5 he had driven(because of the modifications the previous owner had done). When I came by around 5:30 to pick up my car it was just about ready, they had been charging my battery up for me since it was low. Ryan sat me down, and again went over everything they did and what services were recommended and how much they cost. I thanked him, and paid the agreed $100 even. Money well spent in my mind to know that my car is in good shape, and to have found my service station for the next (hopefully) several years of BMW ownership. read more

These guys did an excellent job on my daughters car they explained everything that was going on and what needed to be repaired and what could be held back on and repaired in the future they showed her the parts after was done and explained all the cost these two guys are top-notch I trust him with all my vehicles read more

Love this place. They reduce the fear of owning a German sedan that's out of warranty. One thing that I look for is a clean shop - it shows professionalism, attention to detail and organization - you don't want to pay shop labor rates for a tech to find his tools. You can eat off the shop floor of this place, it's that clean and organized. Excellent customer service and work, at very fair prices. That's why I'm a return customer. read more

I can't say enough about UBS!! These guys are FANTASTIC. They are honest, reasonable, and do a great job. I've been coming here for 5 years now and wouldn't dream of taking my car to anyone else. You will not be disappointed. EXCELLENT SERVICE!!! THANKS BRENT! read more

If I could give more stars I would. Complete professionals all around. They took care of my 330i and I will not bring it anywhere else. Do yourselves a favor and come here! read more