I don't know if updating my yelp review will delete the previous review. I gave ULights 5 stars…read morebased on the quality of Kirk's recommendations and installation advice. And their prices are good. Update: Kirk called a couple weeks later to follow up. I told him I had a wobble in a ceiling fan I installed that I couldn't cure. Kirk asked for a video and I sent one. Kirk correctly predicted the screw I failed to tighten just by looking at the video. I can't recall receiving better service. 6 stars!

Jay and his team are the best! Service, selection, an value are all exemplary. Need a weird bulb?…read more If they don't have it they can find it, and if they can't find it they'll help you figure out a substitute.

This store is a true design gem (not just in North Carolina but nationally - especially due to…read moretheir robust online offering and incredible design industry knowledge) and the owners (Ivy and John) are absolutely amazing in every possible way - truly the sweetest people. As a principal designer (with a key focus on interiors) at an award-winning national practice, I have worked with countless retailers, supply houses and interiors consultancies. Without question, these folks are my absolute favorite supply partners and I work with them every possible chance I get (note that they also offer trade pricing should you happen to be an architect or designer). Over the years my wife and I have bought several pieces from them at various price points and have always been impressed by their level of service, responsiveness, kindness, enthusiasm and overall product (and industry) knowledge. I truly cannot say enough great things about either the store itself or the people behind it.

I can't speak for the in-person experience since I ordered online, but from my email engagements…read morewith the founder of Palette & Parlor, Ivy Simon, I have to say this was my most fabulous buying experience. I had purchased an item that turned out to be unavailable until October and while Ivy could have let me wait, she actually emailed me within 24 hours of my purchase to give me a chance to cancel the order if I didn't want to wait. I really appreciated her gesture and ended up keeping the order. She was very responsive through the entire process and I can't rave enough about my experience. Thank you Ivy and as I had let you know, you have a lifetime customer.

Spencer and Will did a fantastic job today! I needed to replace two old exhaust fans in the…read morebathrooms, which were put in when the house was built. There was no attic access and the stupid builder drywalled around part of the mechanism. However, Roy Electric figured it out, had the tools to make it right & replaced them. I really appreciated the time they spent cleaning up as well. Highly recommend them!

Timely and efficient Juan called when he was on way to…read morehouse and first looked at what was requested then went to work. Cleaned up when completed. Thank you!

I have had dealings with various Ferguson Home showrooms over the years. The relationship has…read morealways been positive. My most recent interaction with the one serving the Durham-Raleigh market has been equally satisfying. Recent acquisitions included floating luxury vinyl plank flooring and a handicap folding shower chair with legs. Client services was very helpful, especially regarding the latter. Items were shipped promptly and everything arrived damage free. There are other sources for many of the products I have purchased from Ferguson's but none beat their customer service and rarely their quality vs price points. As a retired home/interior designer and life-long remodeler, I highly recommend Ferguson home.

Michelle assisted me in choosing kitchen pulls and knobs for our renovation. She was extremely…read moreknowledgeable of the variety of choices and gave thoughtful advice on style, function and cost. I was particularly impressed by her patience and the pace at which we worked to make the best choices. My stress level literally dropped 50% by the time we finished. I recommend Michelle without qualification. i will be returning to complete another project in the near future.

Very punctual and helpful. Super professional and kind. Did a great job on the project and highly…read morerecommended

Mr. Jones helped me and was professional. Real down to earth and friendly. I asked for help and he…read moredelivered.

I needed to get an electric car charger installed in my garage here in Apex, NC. I reached out…read more They responded immediately, booked the appointment, were actually early! Walked me through it. The price was great, and the install was perfect. Total professionals. Cannot recommend them enough.

Upsellers and over 5x overpriced. I know some about electrical - $900 to wire a new outlet and…read moredimmer switch??!! They tried justifying it by saying two other switches needed grounding and 4hrs labor. That's beyond just being overpriced, that's just not good business. Call elsewhere!

Absolutely unbelievable customer service! It's a long story, but they ended up sending someone 30…read moreminutes out of their way, after hours, on a Saturday to help me out of a jam that was 100% my fault. Totally blown away by how kind they were, and they saved my wife's birthday party!!! I can't thank you guys enough!

My job must be wearing me thin (in the figurative sense, rather than the literal unfortunately). I…read moreknow this because twice in one month I've ordered something online only to discover the week of that I never actually completed the ordering process, clicked "confirm" or "submit" or what have you. And so I find myself flailing the day before an event without a) a giant cardboard cow cut-out -- or in this case b) a video projector. Panicked, I started pulling up Google searches to see where I could rent one same-day but most of the places I found were parts of larger organizations that weren't locally based and didn't offer same-day delivery. Enter Custom Light & Sound. I phoned them up and spoke with Matt -- sounded youngish, and maybe a little green. Asked me all the right questions though -- how big and how dark is the space, how many people are attending. After he took down my info and told me to pick it up before noon, I had to finally ask him how much it was and what the product was. Turns out, he'd picked something out for me based on my needs that wasn't featured on their website. So, whereas I'd thought the costs for their projectors ranged from $100-200, I was pleasantly surprised to learn that my not-on-the-website projector was only $85! I went to pick it up and met Lee at the register. The first words out of his mouth were "21" which is an odd thing to say to someone you've just met. I looked inquisitively at my husband and then back at him. And he expounded: "We only rent to 21 and up." Good Lord, I'm pushing 30. But whatever. Turns out he's best friends with my husband's former college roommate -- so it's okay that he bruised my ego. They called Wayne to come out and check on the equipment before handing it off to me. He was a bit gruff, but did look through everything and assure us it had all the required cables, etc. The credit card machine wasn't working at pick-up so Lee gave us the okay to take it with the promise that we'll pay when we return it. Equipment ran great and interactions with the folks here was overall a positive experience. And don't be fooled by the cramped-looking exterior. Once you enter this little treasure trove, you'll discover it runs deep and is packed to the gills with audio and lighting goodies, plus fun accessories like disco balls and fog machines!

I think this is only the second online review I've ever left but Volt Doctors provided such amazing…read moreservice that I was compelled to write. A tree unexpectedly took down my power line on a Saturday and pulled the entire power meter and pole off my house. Since it was a weekend my usual electrician wasn't available and he recommended Volt Doctors. Their 24 hr dispatcher immediately answered and they had an electrician on site within two hours on a Saturday evening. Erik, helped get my generator running and hooked up, and an hour after that I had an estimate and repair plan in hand. On Sunday and Monday Summer was in frequent contact with updates and by Monday afternoon the repair was complete and good as new! The job came in under the projected time and under budget, so they reduced the cost to the real hours worked. I can't speak highly enough about Volt Doctors, THIS is how you run a business!

We moved to North Carolina from the west coast which means you don't have a network of plumbers and…read moreelectricians, and mechanics and such... It is such a vulnerable situation. My daughter bought a home and it need some electrical work done to fix a few minor things and to hardwire some flood lights, patio lights and other projects. After a first attempt with a company that charged a service fee ($129) and sent 3 men that did absolutely NOTHING that we needed...I had the lucky fortune of finding Volt Doctors. The owner is a very nice and hard-working local man businessman that knows his stuff. They were able to work on many items on my list and I am excited they will be coming back to give the house a complete check for older sockets and some loose plugs. (Clearly I don't know the correct terms) - But I DO know what it feels like to have someone NOT take advantage of me. THANK YOU Volt Doctors for running an honest business with reasonable pricing and good quality work!

I give this place five starts because of the lovely vintage lights in the window, and i'll give $10…read moreto the person who can give me the working number to call them at as well as the actual hours of operation. This place has been a running joke between my friends and I for years that it is a cover up shop for the Mafia. The strange part is there will randomly be 80% off going out of business signs in the windows and this has gone on during the duration of my time in college. However the cloest I can get in window shopping so please please please someone solves this mystery for my friends and I. xoxo

Yesterday, I took 3 old lamps from a storage unit I was emptying to Lighting Inc. to replace the…read morecords/sockets/plugs. They were very honest, and told me that one of the lamps, although old, was fine and didn't need anything replaced! The 2nd lamp only needed a new socket, and the 3rd lamp only required a new plug! In addition to being honest, they were able to replace both the plug and the socket while I waited (huge for me since I work the same hours they do...). They were helpful and professional and I highly recommend them!