I would definitely NOT recommend this company. They have the absolute worst sales & customer service people in the business. They do not deliver on time or what they promise. They are rude. The company I work for was with G&K who was bought out by Cintas who raised our rates. We switched to Unifirst with all the great expectations we were promised & 3 months later are still waiting on delivery of products. The driver even told me they would not give him a direct answer either & that the sales team told him we were an "awful company to deal with". I called the customer service line today & they refused to give me an account representatives name "just call the office" was what I was told. I have never worked with such an unprofessional company in my 30 years of business. read more

I do not recommend this company. The pet store I work for contracted with them to deliver 2 sizes of towels - 1 size to clean cages and 1 size for our DIY dog wash, as well as floor mats, paper products, and cleaning products. Several times we have not had towels delivered because "they didn't put them on the truck." It seems like it's always someone else's fault. We have gone multiple weeks in a row without a towel delivery. If we don't have towels we can't clean properly. If we don't have bath towels customers can't use the dog wash and we lose business. We are also supposed to get hand sanitizer which is important when customers want to handle the animals. We haven't had that in well over a year and they don't seem interested in finding a solution. It's rare that we get everything we're supposed to get in a delivery. They are also not proactive about letting us know if they won't be delivering because of some supposed holiday. They may not even deliver on an alternate day. If you want a company that doesn't deliver what's promised and makes lots of excuses, then this is the company for you. Otherwise run as far away as you can. read more

i have a tire & auto repair shop in cedar hill mo. & have been with unifirst for six years an prices have doubled in the last two years. along with price increase they have added garment maintenance and they don't fix anything i have with problems. send in pants with broken zipper they come back clean and broken zipper. send them pants with a hole in the pocket and it comes back clean with a hole. ive been working at auto repair for for 34 years with uniform companies and you always tie the garment in a knot and that let them know this piece has a problem. they dont fix them and they want to charge for garment maintenance and dont fix anything. so i bitch and i get a new garment and they charge me $9.00 for a name tag that was on the old garment. for uniforms and 50 shop towels i now pay $91.03 a week. other companies charge half. and they want me to pay to get out of a contract after giving them my business for six yrs dont use them they raise prices twice a year and have shitty service read more