I had a wonderful home buying experience with Betsy at Emerald Mortgage. Thanks to her I had a…read morehassle free, easy and quick loan process. Other great features were; the low closing costs, very minimal out of pocket expenses and great interest rates. Betsy was always very professional, she listens to you, she's really good at what she does. She is the owner, as well as a loan officer and she always responds to my emails right away. She stayed on top of everything and I always felt like I was her top priority. I really can't say enough good things about the company and my loan officer. I don't see how I could have been any happier or more satisfied with my experience. Thank you so much Emerald Mortgage and to my realtor Allise Hendricks with Tim Ali Realty, for referring me to her.

I have banked with them for over 35 years. Wonderful…read morestaff. Very knowledgeable. They always have competitive rates. Renee Zaboura is a kind person that is is always happy to help. I have to say, all the staff members I worked with are fantastic.

I want to compliment an employee at the Strongsville branch, Suzanne Colucci, she was extremely…read moreconfident, professional and personable. She provided excellent service to me in selecting several CDs and has even extended an offer to contact me while I'm out of state on the transfer of a CD that renews on July 6. She was excellent to work with.

Save yourself the grief and deal with a company that communicates accurately and effectively. Stay…read moreaway from them! I had a perfect credit score ruined by their terrible practices. I was a HELOC customer and they charge an annual fee. Well looking at the statement it appears the annual fee is charged to the line of credit. Nope, they bill it individually but they include it as a line item on your statement. So when I paid $40 over my minimum it didn't cover the $65 fee. The following month exactly 30 days later my auto payment hit again and paid the remaining $20. This scumbag company reported me 30+days late to the credit bureau and collections for essentially money that was paid to them that day. I never got a call, a letter, or an email saying I was late. There was no notification on my dashboard when I signed in every month. But the made sure to smear me on the exact 30th day late on $20 despite being paid that day. It took days to get an answer and I had to spend a few hours sorting through statements piecing it together myself because nobody could tell me why and no management would return my call. Despite no late payments in 3+ years with them they couldn't remove the late mark as a courtesy. The basically said it was my fault and they don't owe any phone calls, or email, or notifications you are late. I got one call it was from the collections dept 1 month later. I returned the call immediately and he said he had no idea why he was contacting me and to disregard. That's the only call I ever got. Now I'm preparing to get a loan to start a business and I run a credit checo and find I was reported 60 day late to TransUnion. So now I'm disputing it. This company ruined my 10yr record of over 1k payments on time. Perfect credit screwed by this circus of a bank. I paid 2k extra the month before and an extra regular payment but it ment nothing. All I needed was to know I was past due and I would of paid them no problem. I'm now trying to figure out how to take them to small claims or anything to return the favor. I have an appointment with a consumer rights attorney next week. Save yourself the heartache and stress and avoid this place all together.

I LOVE Third Federal. They are a 'local' bank and, in my experience, they have treated their…read morecustomers with fairness and dignity. When I bought my house over 30 years ago I got my mortgage with them. Over time, they have never sprung any surprise fees on us. Their online banking is, at least for me, easy to use.

Where do I start, Michael was highly recommended to me by my Aunt. When I called and left a voice…read moremessage; he promptly responded. I informed him that I'm interested in purchasing a house; Michael informed me of all the documents that were needed. After sending the documents he again, promptly responded with a preapproval letter. I appreciate Michaels responsiveness, professionalism, and friendliness. Although we are just beginning the home buying process, Michael has been a huge help to eliminate the stress and anxiety I was feeling.

Like any behemoth that has no customer service number available, I despise any and every company…read morethat is too big to care about their customers. Even Chase let's you talk to someone in India! Which I also hate, but it's SOMETHING! Making monthly payments for 3 years and constantly get locked out of the portal. And of course, they have NO ONE to call after 4 EST because they CLOSE at 5 EST. Refinancing one investment property soon, with another bank. Closing on another in a few weeks - with another bank of course. I refuse to ever get a loan at a bank or mortgage company that; #1 doesn't offer a Customer Service Number ANYWHERE on the web, and #2 closes at 5 PM eastern. We're done. Contact Us CrossCountry Mortgage https://crosscountrymortgage.com ' About Us 877.351.3400 Fax: 440.845.3777 Corporate Office Address 2160 Superior Avenue Cleveland, Ohio 44114 Have a question? Looking for assistance? Trying to get pre- ...

if i could negative stars I could…read more WORST EVER !!!!! my mortage progress started in feb 2023 in august 2023 im still trying to receive the checks from my refinance in the correct amounts to pay my bills worst customer serbice ever I email and call every day no rectification I have just now filed a report and complaint with the fair trading commission

Highly recommended. A dedicated professional that will go the extra mile to meet your needs.read more

From the owner: At Greenly, we understand the ins and outs of mortgage financing and we understand the importance…read moreof savings. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great client service. We specialize in the following for all credit types, no money down programs, new and seasoned investors, 1st time homebuyers - Purchases (Conventional, FHA, VA) - New Construction (Primary & Investment) - Refinances - Home Equity Line of Credit (HELOC’s) - Bank Statement Loans - Investor DSCR - Fix & Flip If someone told you they can’t help you or you don’t qualify, then call us because we can and we will get you qualified! Chris Salem 440-477-8633

I made my loan application to OCFCU after the purchase deposit was made on the truck. This is the…read morefirst auto loan application I've made not using dealership financing. The application process was extremely efficient and I was able to take delivery on the truck quicker than expected. I also received a very favorable interest rate.

From the owner: *Please note we are NOT able to exchange foreign currency. We are working with YELP to correct this…read moresearch result.* Ohio Catholic Federal Credit Union is the largest faith-based, full-service credit union in Ohio. Since 1954 we have offered quality financial products and services, with strong banking technology. We offer products such as personal and business checking and savings accounts, as well as auto loans, mortgages and home equity lines of credit. As a local credit union we give you the level of personalized service not found at larger financial institutions.

I've had an account with FFL for about 20 years and have never had a problem with their service…read more Employees at all branches have been smart and courteous. They have a solid web site and a good iOS app. I'll limit to 4 stars since I can't comment on their handling of more complex financial situations (I just have checking and savings accounts).