We have worked with Mike Roberts several times in the last 10 years. We've sold two homes with Mike…read morerepresenting us, one in Shaker Heights and one in Lorain. Mike also represented us when we purchased our home on Solon. Mike has a great personality and is truly great to work with. The process of buying a home can be stressful and Mike made it fun for us. Mike was always available for us when we needed him and could answer or tackle any challenge that came up through the whole home buying or selling process. We are so happy to have found Mike, we won't use anyone else in the future.

Mike Roberts helped me buy my primary home 8+ years ago in Broadview Hts when my wife and I were a…read morefirst time home buyers and since then he's been the only agent that I've ever worked with transacting (buying and selling) on 35+ properties over the years in Cleveland Hts, Shaker Hts, and all over Northeast Ohio. Mike's professionalism, market knowledge, communication, transparency, and customer centric approach is second to none. He continues to go above and beyond for me on every single transaction ensuring that I'm always in the most optimal position whether I'm buying/selling the property which includes communicating with lenders, agents, buyers, sellers, GC's and Title. I highly recommend Mike and his team to anyone who's looking for their primary home, rental, and/or fix-n-flip as he's extremely well-versed across all.

I have had some really bad experiences with selling real estate (albeit, one property was…read moreespecially terrible). Grace was responsive and sold our house within 1 week of listing above asking price. She was fantastic from the start and met with us and gave great advice on what would work and what we could reasonably list for. She also has a knack for social media and did a great job presenting the house on IG and the media outlets. When we had an issue with the inspection, she helped me find a local contractor and let them in and was responsive to all my texts and calls. She was absolutely amazing and easy to work with. I was blown away with her service. If you are looking for an agent who actually pays attention and has a clear plan, she is your person.

Definitely cannot recommend this real estate agent. All her communications were brief emails even…read moreafter we asked her to call. The property was empty and the agent provided very slip shod supervision of how agents were showing the house. The ADT security system was not used as agreed, the house was left UNLOCKED and we only found this out by chance. The FURNACE was turned off during the coldest winter leading to $3000 in burst pipes with no responsibility taken by the agent -- "you can file a police report and I can give you a list of the agents who showed the house but none of THEM turned off the furnace" -- like if they didn't, I'm sure by mistake, who did!!??? Sharon was just unhelpful, uncommunicative and not very respectful in general. I am very disappointed with our experience.

Sharon was a phenomenal agent. From when we first met here she seemed to have the best…read moreunderstanding of the housing market in the area compared to other realtors we interviewed. The covid crisis really started right before listing so we were a little nervous about selling, however Sharon's expertise was invaluable. She marketed the house well and drummed up interest before it listed. Our house got several offers within 1-2 days of being listed and many of those offers were well negotiated from the start based on our wants and needs. We sold within about 48 hours. After we went under contract Sharon was very helpful throughout the closing process. Even though the stay-at-home order was in effect, limiting our ability to meet in person, she was always readily accessible and available to talk. In addition to her experience and knowledge she was very honest and genuine. I've referred her to close friends who've also listed with her and I'd recommend her to anyone.

The Condo Management Company of America, has been nothing but troublesome. Both managers I have…read moredealt with, mostly Mike, I'm assuming, i never know who i'm talking with has been rude, uncooperative, to the point of condescending, talking over me on calls, and refusing to address issues. There was one time, my mother repeatedly made complaints about rickety fences years ago, and was blatantly ignored. One time, there was a particularly bad storm, and the fence blew down, and fell on my brother's car and did damages to it, and she called and complained, since they let the fence get to such a state it caused damages to my brother's car. their response? "there was nothing that could have been done, it was an act of god." Another situation, involved one of my neighbors on two different occasions. one involved her having to repeatedly call and complain about the fact she had waterfalls on the front of her house, because the gutters weren't hung right. The manager she'd spoken to, would tell her REPEATEDLY, she just didn't understand how gutters worked, and that when the rain was too heavy, they'd fill up with water and overflow. she had to call and complain MULITPLE TIMES, and was constantly ignored. it wasn't until the condo manamagement company sent someone to look at the gutters on the GARAGES, and my neighbor asked THEM to look at her gutters, that it was affirmed they were NOT hung properly, as she had said, and they scheduled her for a work order to hang the gutters properly. The other instance, was when my neighbor had to fight with the condo management company for NINE YEARS for problems with the roof, that were tired to the fact her condo didn't have a fascia board in place, which was causing damage to the inside of the condo. As far as interactions i've had, i have dealt with trying to call and file complaints with them for over 10 years now, getting harassed by them, blatantly ignored when calling to report issues, for but not limited to, issues of neighbors possessing tiki torches in their patios, rotating cars in guest spots, double parking in front of their garages and alongside garages and in firelanes, allowing children to play in the parking lots/streets, and even mounting of security cameras in their back patios, and fans above the fence line. to my understanding, we are prohibited from having tiki torches, fire pits, or open grills, because of issues fences or fires having been a problem before. ( i was RUDELY told by one of the managers, i was wrong, and that he would not speak to me any further on the issue, despite me sending emails as requested, WITH photographic evidence of them having the torches lit, near fences, and trees in their patio). we are prohibited from double parking, or parking in fire lanes, for obvious reasons of limited space, and accident hazards. I personally had my mother doubleparked a while ago for an hour so she could have lunch, and there would be a letter in the mailbox for us the next day, yet my neighbors continue to do so. children are prohibited from playing in the streets or parking lots, for obvious reasons of child safety and the dangers of playing in traffic, and the fact of the chances of children damaging cars, which mine WAS scratched, but i have no proof. i remember a few years ago when we'd had issues with people breaking into cars and attempting to break into condos, and a neighbor tried to put a security camera up, and was told to take it down. i know we were told we were NOT allowed to have anything mounted to the building, in plain sight above the fencing which we were made to take satellite dishes off buildings, yet my neighbors have a security cam and a fan in their condo patio, above the fence line. If you can help it, do NOT get a property with these people.

CMA has been a great company to help keep our property beautiful! Service request responses have…read morebeen quick and when following up they have an answer asap!

I reached out to several companies about selling a house we inherited. nick called me back within…read morean hour and was able to see the house the very next day and give me a good offer. we opened title a couple of days later and was able to get my cash within 2 weeks - highly recommend working with home sweet home!

We had a rental property in Maple Heights that our tenants completely trashed, and caused a lot of…read moredamage to. We didn't have the money to fix it up to rent it again and we had a mortgage to pay monthly so we were losing money every month. I reached out to Nick from Home Sweet Home and he came out to check out the property and gave me a fair offer later that same day. Closing was quick and we got paid! I highly recommend hitting these guys up!

Michael Ferrante is without a doubt one of the most impressive real estate agents in the industry…read more I have the opportunity to share and train real estate agents across the country as the president of Social NetworX, an industry leading digital marketing training organization. With that said Mr. Ferrante has been a consistent standout as he continues to evolve his craft. I recently had the privilege of having Mike speak on a panel in Orlando Florida as he shared insight as to how he has ranked amongst the top 10 REALTORS in all of the country for the most recognized real estate brand in the business, Century 21. Mike is one of the very few real estate professionals that I would personally recommend or higher to service my personal real estate needs and I do believe that counts for something considering that I would have the chance of selecting from some of the most well known names in the business. One of the major stand outs offered by Mike is his use of video marketing. His marketing efforts are second to none and I love the fact that he constantly works to make his videos better rather than simply being comfortable with his previously set standard. Recently I viewed a video shared by Mike on Facebook and his audio was fantastic, and his description of the home was deliver so eloquently. I was more than impressed. The reason all of this matters is because at the end of the day Mike is proven to deliver superior results for his clients and he will most likely sell your home quicker and for more money. Contact Mike and know that you truly are working with one of the very few in real estate who will deliver on his word, and perform at a level that most agents only dream of.

Mike Ferrante and his staff are incredible to work with. The guidance and information received…read morealong the way made the process much easier and smoother than expected. I appreciated how easy it was to reach him and his staff. If you need help with the home selling process, or want someone with mad negotiation skills, I would look him up. He has a relaxing and professional demeanor and works hard to help you through a stressful process.

Very upset and disgusted with the listing agent, Kerry Englet. She represented her family member in…read morea listing that I purchased the home. There have been very subpar repairs by the previous owner. He attested to not knowing about water damage, where he just painted over a few times, which it has now bled back through, 4 months after I bought my home. Kerry Englet will not return phone calls, texts, or emails from myself or my realtor. Her boss, Tracey Jones was CC'd in the email as well. Absolutely disgusted. The seller. JACKSON ENGLET said that he put a 2x4 to reinforce where there was a sag in the roof, and tossed a few shingles in an area that the general inspector noted. The two of them thought that was sufficient repair. Less than 4 months later and its leaking. 2 contractors and an adjuster says old, neglected damages. Both lied. Poor behavior Kerry Englet, Jackson Englet, and Tracey Jones.

Kait Johnson is fantastic. She helped me find an apartment moving from the Akron area down to…read moreColumbus. She made what usually is a stressful process into a positive one as she set up my tour times and did extensive research on about 10-12 different places before I made my final decision. I will definitely be going to her again for my soon-to-come house search!