Every trip with Go Ride was a bad experience and 95% of the time it was getting picked up to return…read morehome. That makes matters worse, because you're trapped away from home. At least home pick-up problem, you're home. The good news is on 1/1/26 United Health switched to using Uber. They were perfectly on time picking me up and took only 10 minutes to return in a luxury SUV and it was perfect. Finally they realized at United/Peoples Health how bad Go Ride was and for 20% of the cost of Go Ride, they had a very happy customer

On Tuesday, December 3rd, my husband was discharged from Chateau Living Center for Rehab. They were…read morescheduled to arrive at noon. I went outside no one was there. I was also waiting for oxygen tank and wheel chair to be delivered to the center for noon. That also did not happen. Well Go Ride called me to say the driver for Go Ride is there. I went out to speak with the driver and she informed me that she had been there for a while and could not wait any longer. She informed me that when I receive the oxygen and wheel chair to call them back and someone would come back to pick him up. When I called Go Ride back the lady informed me that the driver does not know the rules and that they could not schedule another pickup. They could come back on Wednesday the 4th and it would cost me another $103.24. I already paid them for the Tuesday pick up. I told her I will not pay another $99.00 plus tax and that they should me a refund of that amount. She said could not do that because they showed up. The bottom line is that I was told by the driver that left and she reinsured me that another driver would pick us up because they have many vans in the area. Would not use this company.

Always prompt and friendly. They provided me with excellent care. I needed something easy to get in…read moreand out they had multiple options for me to choose from. I highly recommend them.

From the owner: 1. Ambulatory transportation 2. Door-to-door services ~…read more We provide services to and from: - Doctor appointments - Therapy - Dialysis Appointments - Rehabilitation Centers - Outpatient procedures - Elderly and Special Care Transport - Pharmacy Trips - Medical Courier - Other medical related destinations

I called them at 9 am to make sure I could make she said no problem my appointment was at 11a she…read morewill call me when driver was near or on way! I tried calling back took till 11:30 to get an answer to my call! She hung up on me, then after 14 + calls she refused to answer nor call me back! It is now11:36 still no call back!!! Now had to cancel appt 36 min after my appointment time!!! This is not how I do business! Especially from a company that has a wonder rating!!! This is so disappointing to be treated like this, as I told her my van broke down, it was imparitive I make this appt, I am an elderly disabled person! I would never recommend anyone that treated a person like this!!!