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    United Consumers Credit Union

    1.9 (14 reviews)
    Open 9:30 am - 5:30 pm

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    Services - United Consumers Credit Union

    Mortgage services

    Personal banking

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    3 months ago

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    Jennifer G.

    Thanks for the great rating, Terri! We love having you as a member.

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    9 months ago

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    Jennifer G.

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    9 months ago

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    Jennifer G.

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    3 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    9 years ago

    If I needed money for food and this is the last financial institution available, I'd go hungry.

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    7 years ago

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    15 years ago

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    10 years ago

    Absolutely horrible service I recommend going somewhere else save you a lot of problems.

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    8 years ago

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    9 years ago

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    Dalton O'Donnell 816-875-3476 -- I recently had the pleasure of working with Dalton who is a Sr…read more Loan Officer at A1 Mortgage Group, LLC. Dalton is fabulous!! He assisted me / walked me through all of the necessary steps to re-finance my property in Virginia. Though he is located in Missouri, he is licensed to do business in many states. Transitioning from an FHA to a Conventional loan took a lot of work and without his help, I may have given up. He followed through with everything he said he would and always returned my calls and texts quickly. He managed to smooth out any hiccups along the way (as are to be expected in many re-fi's and mine was an especially complicated one). Honestly, if I could rate higher than 5 stars for both Dalton as well as A1 Mortgage Group, I would! If you are looking to refinance your property, Dalton is your guy! CALL him and you will get straight answers. He is down-to-earth, genuine, friendly, extremely knowledgeable as well as patient throughout the entire process beginning to CTC. Call Dalton and let him know you saw this review on Yelp! 816-875-3476 and ask for him. Sept2021

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    Ryan is a dud, if not an outright crook. Not only did he stick us for a third of a point-$1200-…read morethat goes right into his pocket AND a bogus administration fee of $700, now we're getting a property tax bill from the county! The mortgage company is supposed to pay property taxes out of escrow, the $630 bucks a month extra added to our house payment to pay insurance and taxes when they're due. Don't trust this guy or the company he works for.

    Trease Mortgage Group - Summit Funding

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    My experience with prime lending:…read more 1 they are completely unorganized. We have now done two deals with them In a 8 month period (shame on us for thinking the first time was a fluke), and they somehow have lost all the documents we sent them. Except they didn't lose all of them. Just some of them, but then it is found again. But you should still send it in anyway. 2 A week before closing will be hell; here's real facts of what we experienced. We signed lease for our place to a new renter, movers booked, house packed, we have to leave. Then we get an email saying an income source that was previously ok, is no longer ok and your income no longer qualifies you. Where do we go? What do we do? Do they care? Nope, they just say this is what you have to do to make it happen. 3 when you apply, everything is great and this will be easy! Unfortunately, that changes around two weeks before close. We were told everything was great and on track. Then all of sudden the deal can't move forward until we have a signed lease for our condo we live in currently. They give us TWO weeks to find a quality tenant and sign a lease. How is that reasonable or realistic? 4 you will be have anxiety every time you see their name on your phone or in your inbox. They only communicate bad news. When you see prime lending in your inbox, your heart will sink and butterflies will commence. They are about to change something on you. 5 they will not be honest until you're so far into the process you have no choice but to do what they want you to do. This ties back into #2. This is a predatory lending practice in my opinion. They Pre approve you and tell you everything is fine so you begin to prepare to move. You sell/rent your house, pack, change over utilities, put deposits down on movers, request off work. They know all this stuff is done when they then come in a week or two before close and change the terms and request new items from you. At this point you are literally stuck and can't do anything but bow down to their demands. 6 they will not work with a sense of urgency. As closing date approaches, they will continue to ask you for more and more items. When you need answers to those items, they will take days to respond with a true lack of tack around the urgency of the situation. We didn't know if we could close until the literal morning of close. The night before they said we were still in limbo. 7 they believe they are doing you a favor. They don't operate as if they work for you, they operate as though you are lucky if they even respond to your inquiries or answer your questions. Their actions display they don't care or believe they have customers, they are above all and you should bow down to them. This ties back into getting you so far along in the process that you are stuck and have nothing to do but bow down to their demands. 8 if you leave a honest review, Chad will call you and argue with you about it to get you to take it down. The conversation will last until you agree to take it down or hang up on him while talking.

    We've gotten our last three mortgages with Chad, Dawn and the Trease Group and we'll probably do a…read morefourth. They're very efficient and professional! They can deal with anything which is probably due to their years of experience. I highly recommend Chad Trease and his team!

    United Consumers Credit Union - banks - Updated June 2026

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