1. United Rentals

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    Santa Cruz, CA

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    United Rentals

    4.0 (12 reviews)
    Open 7:00 am - 5:00 pm

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    11 days ago

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    1 year ago

    Wonderful and helpful staff! They make all my projects a lot easier with their equipment

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    2 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    5 years ago

    Awesome service. Great fair prices for rental of a high flow carpet drying fan. Thank you!

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    6 years ago

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    17 years ago

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    8 years ago

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    10 years ago

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    14 years ago

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    Ask the Community - United Rentals

    Review Highlights - United Rentals

    Today, I rented equipment for a couple of hours and they even gave me a lower price than agreed upon in the end.

    Mentioned in 4 reviews

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    PODS Moving & Storage

    PODS Moving & Storage

    1.8
    (191 reviews)

    I had an issue with the first pod I had leaking. They replaced it quickly, but was charged another…read moredelivery fee. After calling numerous times I was eventually refunded, and for 12 months the auto pay feature and the new pod were both fine. When it came time for the pickup (2/24/22) I was not able to schedule it online. Their website kept saying there was an error and each time I called I was on hold for 20 minutes before I had to hang up (due to being at work). I was able to reach someone on chat after a few tries. The first agent scheduled the pickup for the quickest day they had available (march 4). I told them that since the container was empty and ready to go before the auto pay (march 2), I wanted to make sure I would not be charged. The first chat agent confirmed I would not pay for march. I kept checking my account and the pickup never showed it was scheduled but the chat agents confirmed that it was scheduled on the backend. The container was picked up on the 4th. I paid the pickup fee, but I still had an open invoice for the full amount of march's rental. I tried chat first and was told that the open invoice was for 2/2-3/1! I told her it was not and then she said that container had to be picked up before 3/2 in order to not be charged for the entire month. I explained about the web issues and numerous calls and was told to call billing that "maybe" they can prorate it. So then I called billing....after holding for 30 minutes they told me that they would submit a claim to have it prorated and that once it was approved I would see a refund after. I told her I was not paying it because the container was already removed. She said the claim was submitted and gave me a confirmation number. March's invoice remains unchanged and unpaid. I paid the pickup fee. If they want to charge me for the 2 days it sat in my yard waiting for pickup, whatever, but they still have not adjusted the invoice. After hearing the billing struggles I've had our friends have decided to look for other storage options.

    I set a move for my Dad from Idaho to California. I am my Dad caretaker as he is not capable of…read moretaking care of things like that. I told Pods I was looking for an estimate for my Dad's move. They insisted on getting credit card info etc. Estimate was ok, but the comunity he is moving to does not allow Pods. Trying to cancel the order but they insist on talking to my Dad. He is 700 miles away from me and xan barely talk on the phone. They let me set it up in his name but wont let me cancel the order. Beyond angry, I dont have time for this crap. Pretty dumb reason to pull a bad review huh...

    United Rentals - buildingsupplies - Updated July 2026

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