I live out by Meers. my delivery person leaves my packages at the top of road. I have called and…read morecomplained and the person gets a slap on the wrist and brings packages to my house for a month or so then starts back at the top of road. I also have a letter that is from irs that I signed for and still haven't received. I was home. all the person has to do was honk or knock on my door. so frustrated.

2 out of 2 packages that were supposed to be delivered to me this week have not been delivered to…read moreme. At this point I'm thinking the mailman is stealing my packages because my address is not a hard one to find. I'm still getting junk mail but my packages are not showing up and are marked delivered

I have been on hold for an hour now. My husband sent a package to me with letters and my debit card…read morewhile I was at Charlie 95th. He had it sent so that it would arrive within 2-3 days. This was the 2nd week of July, the package should have arrived to fort sill around July 13th-16th & I was told since I was already home by that point, it would be returned to sender & I should get it back at home. It is now September 4th and the package has never arrived. Those letters are priceless & not having that debit card has created a huge hassle for me! This is not a 3rd world country, it is not that difficult to correctly send back someone's mail, especially when expedited shipping was paid for! He estado en espera por una hora ya por telefono. Mi esposo me envió un paquete con mis cartas y mi tarjeta de débito mientras estaba en Charlie 95th. Lo envió para que llegara en 2-3 días. Esta fue la segunda semana de julio, el paquete debería haber llegado el 13 hasta el 16 de julio y me dijeron que, como ya estaba en casa, se lo devolvería al remitente y debería devolverlo a casa. Ahora es el 4 de septiembre y el paquete nunca llegó. Esas cartas no tienen precio y no tener esa tarjeta de débito ha creado una gran molestia para mí. Este no es un país del tercer mundo, no es tan difícil enviar correctamente el correo de alguien, ¡especialmente cuando se pagó el envío rápido!

I have stopped in several times and the lines have never been too long. The employees are friendly…read moreenough. And....my favorite thing is the Automated Postal Center!!! You can weigh, pay for postage and be on your way w/ most letters, envelopes and packages. No line, no human interaction...it is the best.

They don't publish their local phone number. They don't read the address on envelopes. My address…read moreis posted on the curb, mailbox and top of my garage clearly and legibly. Some of my income is checks that are mailed to me. They lose $1000 of my income every year on average.

Horrible customer service. Postal carrier lued about my dog. I have security footage, they refised…read moreto view. Found put the USPS does whatever it wants and cusuners have ZERO rights regarding mail delivery. They are the only option we have so they cando what they want. 10mill complaints a year. Only 10% of them are found in favor of consumer. BS organization

I don't know what is going on with this USPS. I have had several problems with my packages going…read moremissing or just not making it to my P.O. Box. I pay MONEY for this P.O. Box just for them to be negligent with the stuff I purchased. I will not send another piece of mail to this location ever again.

Quick look rating: 4/5 Quality…read more Cute little post office! Yelp has not rated this cute little post office yet, but I had the chance to run by here and check them out. I'm on way to Colorado to go fly fishing and get a call from a colleague to send some mail to him. I have on hand all of the items that I need, except a local post office. I look up and spot a local PO, but not on Yelp. It is hard to say anything negative about this cute little, I mean little post office. But they get the job done! They maybe small, but they are on point! Thanks to this little PO!

This is a good post office location; I have rarely seen long lines and the employees are always…read morefriendly. It's also in a beautiful historic building. Street parking is easy here as well.

I really hate writing negative reviews. The service at this facility has gone so far downhill that…read moreI don't even like going here to ship items, when needed. The PO Box service is all I'm using the place for anymore. I remember way back when they stayed open to 5pm. Perfect time for the working man/woman to get out of work and still get there to do busy. So now they close at 4:30pm, which doesn't allow for customers to get there to do business before the locked doors keep them out. There are other US Postal facilities in the area that ARE open until 5pm or later. So if you live in Burkburnett and work in Wichita Falls, look for the closest facility there. I don't know how many times I've sat in my car outside and see cars rush up between 4:31-5:00 and the customer get out only to find to a locked door. Seriously 10-20 people in that half hour daily. At this facility it's all about getting bonus checks for management.

I filled out an online form to have my mail held while we were on vacation, and delivered once we…read morereturned. The mail was held, but it was never returned. Since they close early, I had to take off of work to go and ask for my collected mail. They were apologetic, for what that's worth. Recently, I've moved to a different address within Burk. I had mail forwarded to my new address, as did the previous owner. A month later, I'm still getting some of their mail and some of my mail is still going to my old address. Called the number and was put on hold for 56 minutes. Moral of the story is: This is what happens when the Federal Government takes control of ANYTHING.

Nancy in the passport office is Amazing at her job! This usps employee is literally doing a great…read morejob helping people through the application process! Nancy i hope that you realize that what you do is giving others the chance to make memories and explore this beautiful world! You are fantastic at what you do! Very efficient & friendly! Thank you!

Nancy in the Passport Office is WONDERFUL. Appointments are required, but when you go to do that…read morefor a renewal, you are not able to make an appointment. She was very busy, but worked me in between appointments. What a dedicated employee and a beautiful heart. Thank you, Nancy.

Visiting from California - this post office is perfect ! The staff is really nice and never crowded…read more!!!

not good , can't get a hold of anyone , the auto number sucks , if I could rate it at a 0 I would…read more.my mail man only is excellent rest of service bad