There is a reason why some people are in tue back and not at the counters. Overall the past 5 or 6 years, the staff has been friendly and helpful. I ship regularly. I ship large padded envelopes with packets in it. Today there was a new sign. Please do not place parcels in this box. Not being sure, I walked my packages into the post office mail slot. As I was outside departing and noticed a gentlemen with a cart, in a dingy sleeveless tank top & unusual hard had. I inquired, if he was with the post office. He stared straight ahead and kept walking. I know from past experience most of the collectors at the boxes don't like to talk to the customers. I said I just wondered if a large padded envelope was a parcel. All of a sudden he turned around and yelled at me and said 'a parcel is a package.ĺ read more

Some highlights of this post office location is that it's kept clean, all the staff are extremely friendly, and there's a small space with a long table and separate recycling/trash bins on each end for you to go through your mail. The hours are slightly longer than nearby locations too which is a plus. Some downsides I've found however are that this location gets very busy especially on Friday & Saturday's so expect to wait 30+ minutes waiting in line. The cost of the PO Boxes are pretty high in my opinion too. read more

Always a long line and the Dutch Door for faster pick up is never open, at least all the times I have visited. If you can choose a different location to mail something, do it. It'll save you 30min to an hour at least. read more

I had all my questions about mailing an international letter answered! It was cheaper and easier than I thought it would be. I got a sheet of the international stamps for the future. read more

United States Postal Service - A sheet of international stamps - Post Offices Near Me - Beaverton, Oregon

Of course, we still need the USPS. To bad that their service has gone downhill and the way their employees are treated is a shame. I'm talking about the folks who deliver the mail. They are driving ancient trucks that have neither A/C for when it's roasting out nor heat for when it's cold. I see fans mounted for when they need to be cooled, but a small fan is little consolation for these hardy people. I've also noticed surly staff at a lot of post office locations. I wonder if they get the same shabby treatment. I've noticed that post office buildings themselves have been neglected, as well. Time to get your s**t together USPS! read more

I live in Portland OR now , I send my tax return docs with register letter in WEST SLOPE ,OR post office to Utah (time sensitive ) a month ago guess what they send it to Tennessee and they are still missing I AM DISGUSTED !!!! read more

Not the friendliest staff or the fastest service, but I do like the ease of mailing letters by utilizing the drive through in the parking lot. Often I find myself mailing important time sensitive items, like birthday and holiday cards, at the last minute. This drive through feature is why I give this location 3 stars even though the service inside could be better. read more

I would rather have a root canal done with hand tools rather than endure another visit to this place. Even by Post Office standards this place is the WORST! I believe that the clerks who work there must take jobs at the DMV when they retire. It's the same "I hate my job and I wish people would go away" attitude here and at DMV. No matter what transaction you go there for, the standard response is, "It can't be done". And expect to wait in a loooong line that moves at a snails pace before you get to the "it can't be done" conclusion. One star is far too generous for this place! read more

Avoid at all cost. Rude staff, long lines, and terrible service. Showed up 3 minutes late for a passport photo for a baby and was refused my appointment until I pointed at the clock and questioned her. This must be a feeder business for the DMV. I would rather drive to the other side of Portland in rush hour than return to this business. read more

Stopped by the outside boxes to drop off mail at 1:30pm today. All the boxes were full and overflowing! Monday was a holiday and most likely limited mail pickup from the boxes on Sat. and Sun. You would think a postal employee would have empty the boxes early Monday morning. Seeing the mail spilling from these boxes was ridiculous. read more

Best government service interaction I have ever had. All employees helpful and attentive. One particular lady helping us with our passports was outstanding. I was not sure of the process and she was absolutely a pleasure in helping assuage my anxiety. She should teach customer service lessons on how to SMASH it out of the park read more

This place is the literal opposite of good service. They always have the longest lines, and always have people asking questions that they can't answer. It's been like this for years and this post office will never change. It's not worth the buck or two on any small package to come here. Only worth it maybe if you can't go to any other location or need to ship something really heavy. Just because it is cheap. The aloha location and west hills post office locations are good for quick USPS service Monday-Friday as is Office Depot on cedar hills Blvd. don't waste your time coming to Betts. They also have the worst "6 feet" system so if you are paranoid about COVID-19, this is literally the worst place you can come period. Worse then Wal-Mart read more

United States Postal Service - Post Offices Near Me - Beaverton, Oregon

I try to avoid the post office at all cost because of bad service. But I was sending out letters in bulk and ran out of stamps and needed more ASAP. I waited in line, which I didn't mind doing. I get called up to the next available person. I walked up with a smile, said "hi" and stated all I needed were stamps and pointed to the ones I wanted. Then asked if they had international stamps, in which he replied, "yes," so then I said I'd like one sheet of international stamps. He walks to a nearby desk and gets me what I asked for, rung up each item, I inserted my card to pay, he handed me my receipt, and I said thank you. This whole time he's got a dead, miserable, look on his face, was chewing gum, and besides saying "next" to call me to his desk and "yes" to answer my one question about international stamps, not another single word. And this is why I avoid coming here. This is not an isolated incident. Everyone who works at the post office is miserable. I understand customer service is difficult, so I try to show those who work in it respect, politeness, and positivity, but if it's met with a crappy attitude, then I don't bother coming back. Shame on me for running out of stamps. I'm going to try harder to buy my postage online and keep plenty on hand, and mail packages through FedEx or UPS, so I don't have to come here. read more

I have lived here for many years. The staff isn't the bubbliest, and I can tell by some reviews, that's what people are expecting I guess. I for one LOVE my local post office. The workers are very helpful, from loaning a pen, to helping you with some extra tape when you didn't do the best job at home, I've even borrowed a handcart for large boxes. Passport service here is great too, got mine in just a few months time. Best of all, They don't bother me when I have my headphones on, the self service machine works fine, the lines can be long but they move quickly. If you need someone to be super high energy, and happy to be here, here's an idea, maybe PAY BETTER WAGES. With the massive amount of traffic this post office for ALL of central beaverton, the workers shouldn't have to placate you with small talk, just mail your letter and move on. read more

I go to this Post office at lease 2-3 time a week and NEVER ran into a issue. Friendly workers and fast workers. They get my items delivered on time and that's all I ask for. Thank you, team! read more

Great customer service from Rick! He was courteous, knowledgeable and great sense of humor. I was in and out in less than 5mins.

The USPS is a LOAD OF CRAP. Paid extra postage on a Father's Day Card, with the correct address, and it never made it. It was sent back to our address and we received it on 6/29/23. These people CANNOT BE TRUSTED with cherished words. Pay the extra money and go outside these morons. Dad missed his card and his feelings were hurt. I WILL NEVER TRUST THEM WITH ANYTHING IMPORTANT AGAIN. LAZY A.F. LOST TRUST. read more

The attitude of these employees is out of hand. Asking a simple question will get you a lecture when all you needed was a yes or no. If you want to be talked down to when you're being respectful, come to this location! read more

Most of our packages have gone missing within the last few months. Some of them are starting to turn up and were delivered to houses blocks away with completely different addresses (thank you to those who marked them return to sender instead of just taking them)... Similarly, within the last year we've received a shocking amount of mail for other people that don't even live on our street or share a close number or name with us. That being said, we've been vigilant about checking for packages outside very often, several times a day. It's 12/31, and I just got a slip pushed through our door saying that they tried to deliver a letter on the 22nd and that I could pick it up after the 24th. Okay... where did this come from? I make sure to walk outside and look around when I check for our packages and I can tell you this slip was never on my door. Going in to ask doesn't seem to help much, either. read more

Absolutely the worst.The Betts Ave. office. Twice in a month I have had to send certified mail out. I convinced myself that the first one I sent was just a freak accident,that it never reached its destination. Of couse I went back last week,expecting a different result. I just checked my tracking.I was dumbfounded.It stated that Beaverton still has possession of it. I called P.O. to see why my certified letter never left their office.Another one DISAPPEARED. Do not use this Post Office. They are the worst! read more

All the staff seemed to be friendly and the line moved quickly. Betsy took care of my package, was cheerful, efficient, and answered my questions. Nice doing business with her. read more

Most post offices are SLOW. And ALWAYS slow. And never apologetic or kind or caring. Of all the times I've come here, I usually spend 5-10 minutes and the counter staff are friendly and kind. I had a visit on 10/27 where I spent 45 minutes and it was an absolute nightmare but what can you do? On average I would give USPS one star because they usually do the bare minimum and don't give af's. I feel like the staff here is 70% friendly and helpful. For the most part it's a good experience and good service. But I've definitely experienced poor service, therefore 3 stars. I am 100% positive I can't give a USPS 5 stars just because I've never ever been wowed. But this is about as good as I've experienced. read more

Horrible Horrible Service from Post Delivery People We used to have a great postal delivery person but now, for the past 8 months or so we have the worse possible person ever and one that should be fired! First of all, I wonder where my mail is actually going???? I am definitely NOT getting all my mail and I get other people's mail. They have sent back international packages (I know because I had the shipping label photo emailed to me and it was perfectly correct, readable and filled out); I'm not getting bills when I know they should be in the mailbox (luckily I can check online); and now today, I know tickets ordered are overdue and probably I will have to reorder to pick up myself. It's disgusting. PS: Right after I wrote this review I called (and called, and called) but either no answer or, yeah! someone answers and hangs up immediately. Nice Not. So don't bother calling either. Move everything you can online and forget the Beaverton post office. read more

As far as the US Postal service goes this is our favorite location - and that's a great thing since it is our local one. I have brought plenty of packages here and the staff are always very friendly and try to get through the long lines quickly. I have had a PO Box here which went great. They have an all hours machine you can use to get stamps (which I do frequently) and packages which is super easy to use and rarely has a line. I have also used their services to get a passport which went very well and fast. Thanks to them helping with our photos and the forms we got our passports accurately and very fast. I guess now you need to get an appointment but I highly recommend doing that! read more

One star based on my last experience. In trying to get the IRS to accept my tax return after my identity was stolen, I sent documentation per their request via certified mail and after nearly four weeks it's still not there and nobody with the post office can tell me where it is. Did I mention "certified" mail? FAIL read more

I moved in August, promptly changed my address, but even at the end of December, some of my 1st class mail was still being sent to my former address. Hopefully the new administration will put someone in charge that will bring back efficiency! read more

Sorely disappointed that I ordered stamps a week ago, received my daily mail email saying it would be IN MY MAIL BOX yesterday. When I checked the mail, it wasn't there. Received a new email today that I can instead go pick it up at the post office instead. Why do I pay for shipping if I have to go pick it up?!? Absolutely asinine and I will never buy stamps through USPS again. read more

Drove up to the drop boxes at this location before noon on Friday February 11th 2022 to drop off a letter. There was a postal worker taking the mail out of the boxes so we waited until he was done and said "here you go here's another one" and the postal worker ripped it out of my hand and gave us a look of disgust. If this is the best you can hire you've got big problems. We've been a big proponent of the post office n the past but this one has instance will completely change our views. Now when people put down the post office we will be on that same bandwagon. read more

they have 12 packages from Brothers With Glass sitting unscanned for WEEKS and a lot of angry customers. this USPS location is why I will never order another piece from Oregon unless it's shipped UPS or FedEx. if its USPS, I won't buy. y'all suck. read more

What is wrong with the phone for this place? No one ever answers. As far as in-person service, it's the normal USPS experience. Nothing more or less. read more

This is the worst MOST incompetent USPS ever! They've lost so many packages of mine and no one knows how to located them or provide an reason as to why they are losing my packages! I'm pretty sure that to this point I've lost at least $300 in products because of their incompetence! And who refunds me for this?! NO ONE! They never pick up their phones either and everyone who works there acts as if I'm not paying for shipping myself and like they are doing me a favor. I really don't understand why companies don't allow you to choose other carriers knowing damn well the terrible history of bad costumer service with USPS. I'd never choose them as carriers if it was up to me... read more

First visit EVER to this location where I don't have much bad to say! Normally, I would equate a visit here to a visit in a construction outhouse...after taco Tuesday...in the summer. Well, today was in/out in record time despite the usual long line. Hopefully today was not a fluke and this continues! Thanks! read more

I have had my p.o. box here for over 10 years! This post office is my favorite! I have got to know the staff and meet some new staff! This area has grown so much! In the last few years USPS has cut back on employees and we all have felt the effects of this. The hours were changed in the last few years as well. But overall this USPS is the best in Beaverton! 24 hour p.o. box now that works perfect for me and my schedule. Convenient for me as well. If you come here you will see what I am talking about. If you want fast friendly and convenient services I highly recommend this post office for your needs. read more

United States Postal Service - Post Offices Near Me - Beaverton, Oregon

How unprofessional are the people here. They have the absolute worst attitudes, cut you off in the middle of talking and never let you speak. Eric and Katie.... literally PATHETIC! But it makes sense on why they got stuck with the jobs they got stuck with. I would NEVER hire anyone like that let alone promote to managers! They lost my package with important documents after I paid an additional $40 for them to be overnighted! No one knows where the package is, no one has been trying to help and they are super unorganized. This is literally the worst Post Office! DO NOT GO HERE! read more

Very friendly and kind personnel! They still manage to keep a smile on their face even though they're overworked!

Just finished up mailing a pkg to grandchildren and found out I could also renew my passport! I want to say a profound thank you to all the kind, patient, informative and professional people who work at the Betts branch in Beaverton! Bravo for making my experience soooo pleasant ! You don't know how appreciative I am! I did not have a wait and was treated like a queen! Again my profound and grateful thanks!!!! read more

I, like most every American, loathe the thought of heading to the Post Office. And in this day and age, it really isn't necessary to go but once in a great while. I particularly despised the location in Hillsboro that was near my house, so I was wary to head to my new local office. Surprise, surprise. I headed in at around two on a weekday, and wouldn't you know it they had three counters open and there were only four people in line. From my vantage point it appeared that each counter had a generally nice, not so surly person behind it and the customers were equally as passive. When it was my turn the woman who helped me was very nice and let me borrow her pen without even casting a judgmental glance my way. A very short time later I was on my way out the door. Hm, who knew? read more

Worst experience ever. Bad services. They don't know what they are doing. They did not know how to stop a address to a new address. Very rude unprofessional read more

I love this post office. Even though I've moved closer to another I keep coming back. The hours are great and the staff always friendly and helpful. Plenty of parking all around. I also like that they have a flat railing that you can slide your packages on as you wait in line instead of having to hold them the whole way. read more

Bill is a wonderful postal worker, warm and greeting and good to his customers! Always trying to get them the best deal on shipping. He is the only positive about this office. Especially if you have undergone a name change at any point in your life. They wouldn't release my package to me because my birth name was on it and the lady didn't believe the pronounceciation, so my package (medicine mind you) was tossed into this pile of reject packages that I was just informed by the not so nice attendant, is "a giant unsorted heap in the back..." Deliver with care my bleep! read more