I never thought I'd be reviewing a post office but here we are! I was blown away by the friendliness and the kindness of the people working there. One gentleman, in particular, went above and beyond in retrieving a postcard I'd dropped off earlier that day that I had put an incomplete address on. He did not need to, it was a silly .25 cent postcard I could have easily duplicated. But he took the time to dig through the entire bucket of mail and found it for me!! read more

Absolutely deplorable. They are never open when they say they're open. It's extremely inconvenient and shouldn't be allowed. Some people are getting important packages and mail that they don't have access to because the people who run this location are too lazy to open the window and do their job. read more

How do you post full open hours from 7:30-4:30 but then say only open 2-4. It really just compounds the problem as you have everyone trying to get packages in a 2 hour window vs 8 hour window.. read more

This place will kidnap your package and hold it for a week with the reasoning that they are shortstaffed and cannot sort out packages, most ridiculous thing I've ever heard, avoid at all cost. read more

Exemplary, extraordinary, good OLD FASHIONED customer service by PAULA. She is remarkable and has the best interest of the customer in mind.....she should run for mayor of Wilson. Long story short: Due to my addressing mistake, 2 large parcels were slated to be returned across the country. She listened intently to the problem, took all pertinent details, assured me she would do everything she could to help. At this point the boxes were loaded, re-routed and long gone......but, NOT if PAULA could help it. She stayed after postal closing hours and emphatically searched the outgoing trucks, going above and beyond to find the parcels so they could be held for local pick up. And, YES, without fanfare or making a big deal of it PAULA came through, found the missing parcels, called me reporting all was well. Saving me, and the recipients, from an enormous inconvenience and lost time. THANK YOU PAULA. read more

These people are beyond incompetent. Furthermore no one cares. They constantly return first class mail and parcels that are correctly addressed. when you talk to the Postmaster there's a blank look on the face. read more

Best post office in the valley. Generally shorter wait times and friendlier than the others. People complain about things like packages, but it's generally because they are not addressing their packages using the format that they have been requesting for a while since a lot of vendors are using USPS as last mail delivery, thus not putting a PO Box as a second line causes the package to have to go through a look up process. So many of the packages needing the extra attention cause extra wait times until the package is shelved. After Amazon started doing this it through the tiny post office into chaos. Never mind that there isn't enough funding to hire much needed extra workers. These folks are overworked and underpaid for the amount of hours they are working. People are more than happy to write a negative review after they themselves messed something up and not take responsibility for bad addressing, god forbid they not get their Gucci purse or their Lululemon pants. The Wilson moms need to settle down and learn some patience. read more