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Unité de Soins Palliatifs

Palliative Care Unit

5.0 (1 review)

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8 years ago

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High Peaks Hospice

High Peaks Hospice

2.3(3 reviews)
236.7 km

Absolutely horrible. Never available when needed and did not deliver what was promised. Not…read morecaring about my mom at all.

Avoid High Peaks at every expense. My husband suffered for eight days in hospice care because they…read morewere unable to find the appropriate medications to keep him comfortable and at peace. Every other day changing up his medications. Every night in the middle of the night I needed to call and be put through a phone tree of 3-4 people and an hour and a half later to get answers. My husband was highly agitated and had extreme anxiety which they couldn't do a thing about. Finally, the only choice I was left with was to call an ambulance and have him taken to ECH where they were amazing and put him on a morphine IV and made him so very comfortable for the first time on his journey. Hospice would not allow my husband morphine because they were trying to save his kidney function. Are you kidding me? His kidney's were in complete kidney failure and only had 1% function. I would think being comfortable was their biggest concern. This is not what hospice is about and they should be ashamed to have provided such horrible care. I wouldn't wish my worst enemy to use High Peaks. They had the audacity to show up at the hospital on my husbands final day to defend their actions saying they did all the could. BS!!!!!! What absolute horrible care of another human being. High Peaks should be investigated for their inappropriate care. If I could give zero stars I would.

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High Peaks Hospice
High Peaks Hospice
High Peaks Hospice

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TheKey - Home Care Assistance | Soins à Domicile

TheKey - Home Care Assistance | Soins à Domicile

3.0(4 reviews)
11.5 kmWestmount

I tried this company for my mother after having an amazing experience with the Barrie branch of…read morethis company for my sister. The Montreal/Westmount experience was a complete fail. They gave us one their "star" caregivers to provide in home care for my mother. This star said she is not comfortable cleaning or cooking and did not know how to operate a PVR. She said she sees her job as sitting beside my mom all day. This might work if you're in a nursing home that provides the real care, but considering the company calls itself "homecare assistance," doing the daily things that the person can no longer do that would allow them to stay home should be part of the job. Luckily the company had no other caregivers available so we got out of the contract and now have wonderful caregivers we found privately who make my mom meals, keep the place clean and record and play TV shows she likes. Use this company *only* if you live in Barrie Ontario or if you can't find anyone to sit beside your parent in a CHSLD in Quebec.

We used the services of Home Care Assistance last month while my mother was hospitalized. We met…read morewith a care manager Maria who helped organize her return home. They selected a caregiver who's been working with my mom for nearly 4 months now. It's been a life saver. A big thank you to Maria and Amy!

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TheKey - Home Care Assistance | Soins à Domicile - TheKey Home Care Assistance Canada

TheKey Home Care Assistance Canada

TheKey - Home Care Assistance | Soins à Domicile
TheKey - Home Care Assistance | Soins à Domicile - Changing the way the world ages.

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Changing the way the world ages.

Unité de Soins Palliatifs - hospice - Updated July 2026

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