We had a very good experience at Coastal Orthopedics. My elderly mother broke her shoulder and was…read moretreated here, and from the very beginning the care was exceptional. The doctors spent a great deal of time with her, making sure everything was explained clearly and that she felt comfortable and well cared for. She also completed her physical therapy there, where the therapists were patient, thorough, and dedicated to teaching her the exercises she needed to regain her strength. Thanks to their excellent care, she is now back to doing everything she loves--and even running circles around me! The facility itself is beautiful and absolutely spotless, with a top-notch physical therapy room. Every doctor we encountered was compassionate, attentive, and thorough. We couldn't be happier with our experience and highly recommend Coastal Orthopedics.

The staff and doctors once you get in front of them are great. But god help you if you need to call…read morethem or change an appointment. If you leave a message it will not be returned. The patient portal they dont use it for appointments And if you call, well you will have to talk to an AI agent first which bizarely takes 10-15 mins to answer and then puts you on hold to then..... Speak to someone in the Phillipines who then has you give all the same info you gave to the AI agent and who is clearly then having to call someone in the US to change an appointment. An extremely painful hour of my life. They have outsourced a key part of their business to an appalling provider. I will find a different PT provider just so I dont have to deal with their outsourced scheduling.

Absolutely love Dr. Sugar's office. Have taken both my kids there for several sports injuries…read more Broken ankle, strained knee, severs foot disease, back pain from growing pains, etc. the staff is always friendly and timely. They go above and beyond. Very thorough too. Even suggested blood labs when we weren't seeing issues with mri, exam and X-rays. They get to the bottom of the issue. Was also appreciative that they respect options and costs. Both kids needed boots and wraps and they fitted them in office and gave price but also suggested Amazon if we wanted to try on our own. We didn't but it was nice to know they supported options. Highly recommend

Dr David Sugar, lacks empathy…read more Myself and wife are both patients of Dr David Sugar. Previously we had a problem with Dr Sugar's staff he said to us "if you ever have a problem again, come see me and I'll take care of it". Starting two weeks ago my wife started to suffer with severe pain in her arm and shoulder. Not knowing what it was, she first visited our GP who diagnosed the condition tendonitis and suggested she visit out orthopedist, Dr David Sugar. After trying unsuccessfully for over a week, we decided that we would go to Dr Sugar's office without an appointment and wait to see him. We got there at 12:30 and was advised that if we didn't have an appointment she would not been seen by the Doctor. She explained the severity of the pain and said she would wait to see the Doctor. Fast forward 5 hours when the office manager again told us that Dr Sugar would not see her. My wife then said she only wanted to talk to him. She was told no. Though she was offered an appointment 2 days later, it became obvious it was just a ploy to get us to leave because early the next morning, we received call saying that we could no longer receive medical care from Dr Sugar and that our records were to be transferred to another doctor's office. Obviously Dr Sugar forgot his telling us "if you ever have a problem again, come see me and I'll take care of it". He did not even show the empathy one expects from a Doctor, but even from a decent man. He did not, and could not, find 5 minutes for long time patient in pain

Fell and broke hip and had no choice but to use the on call orthopedic surgeon. Just so happened…read moreto be Dr. Harkass. He did a great job repairing the hip! All follow up appointments are with his assistant Joe, who is very personable, knowledgeable and thorough. While I was there for follow up, I told him my wrist had been hurting and he ordered testing that concluded west was also broken during my fall. Joe referred me to hand surgeon and I saw her assistant Jamie who was just as I described Joe and she is following up on the wrist. I told Joe that separate from my fall, my knees were hurting and after x-ray, we agreed to doing gel shots in my knees and they are now doing much better. Physical therapy team is also great and easy to work with. I am extremely pleased with Coastal Orthopedics entire team!

The staff here is very wonderful…read more The 1 star is because their billing process is a nightmare. When visiting in person to pay my balance, the staff even said that their billing is terrible. Ensure to ask for an itemized breakdown of your bill because they will keep saying that you owe money. Highly don't recommend this place just for their terrible billing practice in general.

First of all without Dr constant I have no idea the amount of pain I would be in today. I have…read moresuffered from extreme migraines all my life and that has been a very, very long time.. I had him give me Botox injections one time at the place. He practiced before he came to 360., I had to hunt him down to find him there because I had never had such great results since then in order to keep me out of pain we've had to do epidural we've had to burn nerve endings, but he's done everything in his power to try his very best to reduce the amount of days that I can't get out of bed. The office staff there have been amazing.. I know that I'm not their only patient and sometimes I need to wait to get that call back but I've had him personally call me himself.. maybe not everybody experiences the same thing with their doctor, but I can tell you from my experience. He has been an absolute godsend. I've suffered for 70 years and I am so blessed to finally be able to have days that I can enjoy with my family and my grandchildren., maybe not as many as I like, but I do have them. Sorry for all the people that have an experienced the same thing with Dr constant because I don't see anything but a gentle and very caring physician who is very precise very detailed and very caring.. I can't imagine the amount of stress that they work under every single day when they walk through that door peoples lives and health are in their hands to make the right decisions. I want to thank him and all of his staff for everything they've done for me. Mary Ann

I am in the process of waiting spinal fusion surgery. My pain management doctor is Dr. Justin Raye…read moreof 360 Orthopedics. On a Friday evening I was in excrutiating pain and called the after hours number and left a message. Within 30 minutes, Dr. Raye personally called me to discuss the situation and called in the necessary medication. He also said that he would call the surgeon performing the spinal fusion and see if the date could be moved forward. If you want a doctor that not only listens but takes a personal interest in your condition, I can't think of a better doctor.

This is going to be a long story, but I hope this could help someone…read more My ankle was broken with a ligament issue, and I was referred to see a specialist. The main office couldn't figure out the referral form from my primary doctor for 3 days, while telling me to call them to send the right paperwork, when I didn't even know what that was. After I told them I'd find another surgeon, they magically sorted it out. (Btw, this doc doesn't know how to use any modern tech. I was at 1st appt for over 4hrs). I got my surgery scheduled with Dr. Bright very soon. I had a plate and screws inserted into my ankle, which took about 2 hours. My main issue with care was that I was not given any pain medication but told to take Tylenol, although I have no history/issue with it. I had to call the next day and plead for medication while crying in pain. Also, I kept falling during my rehab, which my PT reported to the surgeon. His note should've raised a red flag, but my surgeon or office never called. When I went to see him, he briefly looked at my X-ray and my ankle and recommended removal surgery. I ended up getting surgery from a different doctor, and he said that my ligament was torn, and this should've been easily seen from an X-ray when I was injured at the beginning, and this should've been fixed during my first surgery. Why should you have a surgeon who barely listens to you, reads your charts or notes before coming into your room, or checks your updates from PT? I'm still suffering 2 years later after 2 surgeries; this may be permanent. Do not get close there.

Although Dr. Hand was recommended to me by my dermatologist, I was unable to make an appointment…read more I had to call three times (10 rings the first two times) before someone FINALLY answered the phone. I got an incredibly rude receptionist who simply kept repeating that since I wasn't a current patient the office needed my records & insisted I bring them myself. At that point, she hung up on my. Guess I'll look for a different practice.

I am writing to formally complain and cancel my appointment scheduled for Tuesday. I have tried to…read morecontact your office on two separate occasions to request an appointment, and both experiences were extremely unpleasant. The first time, a woman who appeared to be Latina answered my call. She spoke to me in English in a very rude and unprofessional manner. This morning, I tried to call again, and the same woman was even more impolite, speaking a very poor and unpleasant form of Spanish. I understand and speak English fluently, as I speak five languages, so communication was not the issue. However, her unkind attitude was incredibly off-putting. I struggled to get through to her, and she even had difficulty understanding the alphabet when I tried to spell out numbers or letters. The whole interaction was highly uncomfortable. Additionally, I insisted several times on speaking with someone else who spoke English. Despite my efforts to communicate in English, she insisted on speaking Spanish, saying that she was the only one who spoke Spanish. I repeatedly told her that I could speak English and preferred to do so, but she continued to insist on speaking Spanish. I found this behavior extremely unprofessional and frustrating. Furthermore, my husband was also attended by this same woman recently, and he had a similar experience. He is an American citizen, as am I, but he was also treated poorly. I do not understand how such a person can be working in a medical environment, especially when we are seeking professional care. It was clear that she was hostile and unpleasant, almost as if she were angry with the world. I don't know what her issue is, but it was distressing and not at all what I expect from a service that is supposed to be helpful and supportive. Because of this, I am canceling my appointment and will not be seeking treatment with you. I hope that no one else has to experience what I went through this morning with this woman. I believe her name is Asha, A-S-H-I-A, but I may be mistaken. My name is Robinson Guerra. I sincerely hope that no other person has to deal with this kind of treatment in the future. Thank you for your attention to this matter. Sincerely, Robinson Guerra

We are from out of town and they got us in super fast for a visit to check on my daughter's ankle…read moreinjury from a soccer camp, the facility is beautiful and clean and Dr O'Daly was awesome.

I have had a number of procedures done here over the last eight years. I have found them to be most…read moreprofessional, friendly and concerned. They know their clients by name and are thorough in their care. I couldn't think of another place to have my work done.