I had so much anxiety leading up to my toddler's first dental appointment. My son (2.5 yrs) is…read morestrong willed and has physical strength far beyond what his tiny frame projects. Brushing teeth in our household is comparable to a WWE match, with my husband and I tag teaming in holding down arms / legs while the other brushes. For the last year I've been scouting various pediatric dentists that were on our health insurance list ... I've called and made several appointments at various offices, only to read horror story reviews here on yelp, resulting in an immediate callback to cancel the appointment. Finally, I came across this 5-star review for PDA of Blue Bell. Today was our first appointment ... I'll start off by admitting that I called the office yesterday to try to reschedule the appointment, after my husband said he wouldn't be able to attend. The receptionist assured me that they were fully equipped to handle a "less than thrilled" two-year old. We arrived a few minutes early for our appointment and once my son realized we were at a doctor's office he walked right back to the exit and tried to leave (luckily, he couldn't reach the door handle). But, to his (and my) surprise, the waiting area had a full tree house with slide (so gorgeous that I now want one for our playroom) that occupied his time until we were called back. When it was time for our appointment, we walked back into a well-appointed and decorative (but not excessive) open room. The hygienist reviewed proper brushing techniques on a stuffed animal who had a full mouth of baby teeth (my son loved the stuffed animal). All the while, the hygienist was very sweet and patient w/ my son, even calling him lovebug! The hygienist showed us a great 2-person technique that allows parents to really get a good cleaning of all of the teeth and entire gum line. A quick check by the dentist revealed NO CAVITIES and we were even able to get the little guy to sit through a quick cleaning and fluoride treatment. The staff (receptionists, hygienists and doctor) were all AMAZINGLY patient, kind and informative. The office space was clean, bright, welcoming and kid-friendly (without being so kid-friendly that it would be a sane adult nauseous). Lastly, the appointment was on-time and quick (we were seen within 5 minutes of our appointment time and were in and out within 20 minutes). I've already recommended the office to my local mom friends who've also been dreading that first dental appointment for their tots!

This place is a total garbage. They triple book people in 1 time slot. No managers, no…read moresupervisors. It's a total trash. They keeping all kids hostages here for hours, totally unacceptable. AVOID AT ALL COST.

We saw Dr. Morgan for my daughter's (17 months) first check up, she was kind and put my daughter at…read moreease/answered my questions. We even found out she had a lip tie, then a few days later we came to see Dr. MIke who released her lip tie, he put me at ease (I was so nervous) and was so kind and caring with my daughter. Dr. Mike explained everything and answered all of my questions. Highly recommend this practice!!

BestDentist4kids is truly what it says it is, the BEST Dentists for kids! Thank you for taking…read moresuch great care of all of our kids.

The people at the front desk are rude when they are talking to me. And whoever sends the text…read moremessages doesnt send the right info. I hope this changes.

The customer service here is subpar at best. It just took me 15 minutes being put on hold 6…read moredifferent times to TRY to make an appointment. They are consistently booked so far out because everyone knows their name, but that's all it really is. A known name. Not a great dentist.

Nice people that explain your individualized treatment program and relating costs. VERY…read morePROFESSIONAL.

I called Tuesday and when I explained the problem, I was given an appointment for Wednesday. Staff…read morewere very nice, and Dr. Michael Blasek was great at explaining exactly what the problem was, and the procedure to fix it. Clean, modern office. Happy that I've found my new dental office so close to my new home.

I have used this location for years. I do want to point out that the experience greatly depends on…read morethe provider. We have seen Drs. Alex and Scott for years and they are an absolute JOY to work with. I took my daughter for a cleaning today and saw Dr Jenny. This was my first experience with her and the experience was terrible. She was borderline rude and clearly is the type of person that is argumentative as she has to have the last word. I have never had a dentist come in on a power trip before and would advise to ALWAYS ask for Drs Alex or Scott. I know she was filling in today, but wow I would rather wait longer for a kind and respectful provider then ever see her again.

My child was seen the same day I called in her minor emergency to the Jenkintown office. She was…read moretaken straight to the back. The problem was identified and resolved. Great service. Her mouth feels so much better.

I took my daughters to Farm Park Pediatric Dentistry in East Norriton today, and once again, the…read moreexperience was outstanding. The staff is always professional, knowledgeable, and incredibly accommodating. My girls loved choosing the flavors for their cleanings and were thrilled to watch their favorite shows during the visit--it really helped them feel at ease. Dr. Okoh is truly the best pediatric dentist we've ever encountered. She has a special way of making children feel comfortable, and it shows in how excited my daughters are to go to the dentist! They especially look forward to the fun parting gifts they receive after each visit. Thank you, Dr. Okoh and team, for providing such a warm and welcoming environment every time. Highly recommended!

My son has been under the care of the magnificent Dr. Okoh for almost 5 years. And I cannot explain…read morehow spectacular her quality of care is. The attention to detail, the cleanliness of her practice. The compassion, care, and LOVE she provides to each child as if they were her own. Even during the most uncomfortable procedures she manages to make pain free and ease my little one's anxiety. The office has beautiful personal touches for little people. The level friendliness we experience when we come is incomparable! Everyone smiles and welcomes us like family. My son LOOKS FORWARD TO HIS DENTIST APPOINTMENTS! This is an upper echelon level of care that CANNOT BE MATCHED! It's such a wonderful experience for children and parents. WE ARE NEVER LEAVING! It would be a disservice to my child if we did. I have recommended her practice to countless friends and family and they have ALL had the same experience that my son and I have. Se HABLA ESPANÕL!!!

UPD: I was contacted by a manager to talk about my visit. The woman was incredibly nice and offered…read moreto come one more time to make up for the bad experience. I was not interested since my son's tooth had already been fixed in a different practice. Then she offered a refund of 50% of my initial visit. She did explain that the way they scheduled me only had a consultation (which I still believe is way overpriced), so please MAKE SURE when you are scheduling your visit, you know what you are getting, in order to avoid frustration.

I would not recommend this practice based on my experience and review, most especially if seeking…read morean honest and accurate dental care for your child.

Warning: Don't Let Your Kids Suffer Like Mine Did!…read more I have been taking my kids to Charm Dentistry in Blue Bell since 2023, but my experience has been extremely disappointing and frustrating. Every time I called the front office, I encountered rude and unprofessional staff. My daughter experienced persistent temporomandibular joint (TMJ) discomfort and jaw pain for nearly two years. Despite follow-up visits, X-rays, and consultations, the dentist dismissed my concerns, advising us to "keep an eye on her." We saw an oral surgeon who ridiculed my worries, laughing and asserting that this was not their scope of practice. The dentist at Charm Dentistry simply attributed her symptoms to normal growth and development, which was completely inaccurate. Despite maintaining regular recall appointments, performing intraoral exams, and taking radiographs over the years, they suddenly stated that my daughter needed orthodontic treatment--specifically braces--without any prior mention or recommendation. The in-house orthodontist suggested that it might be too late for braces since her permanent dentition had not fully erupted, and they proposed extracting multiple (6 to be exact) primary teeth and charging me for clear radiographs that they already possessed--an obvious attempt at overcharging and unnecessary procedures. Deciding to seek a second opinion, I consulted an orthodontist who confirmed that she should have been evaluated for interceptive orthodontics as early as age seven. He explained that the orthodontic window of opportunity had been missed, leading to more complex and prolonged treatment down the line, which could have been avoided. When I called to schedule the extraction, per my second orthodontist, "Abby," she naively claimed not to have received my messages and was incredibly dismissive and disrespectful. When I asked to speak with the office manager or owner, she said no one was available. Despite confirming that the orthodontist had emailed paperwork directly to the office, they denied receiving any documents, which is both unprofessional and concerning. The entire ordeal was draining and unacceptable. I am extremely disappointed with the lack of professionalism, patient-centered care, and transparency from this practice. I know my rights and will be sharing my negative experience with others to prevent them from going through the same ordeal. I strongly advise against bringing your children to this office to avoid unnecessary suffering and mismanagement. If there were a minus 20, I would definitely put that.

BEWARE!! Absolute worst customer service and ridiculous policy. I've been taking my kids for over 4…read moreyears and have never been overly impressed. Children 7 and under cannot get an appointment after 12 noon because they feel that is the best time for young children. I'm told this has always been their policy but it was news to me. My 3 year old has had some changes and an appointment in the afternoon would accommodate his needs. I asked for an exception to the policy to meet his needs and was told no. I was passed to someone else who refused to even ask and said young kids are just better in the morning. I told her that's an unfair policy and no two children are the same. I was so annoyed at this point. I again asked her to request an ACCOMMODATION on our behalf and she told me that's their policy and to go to another pediatric dentist then. Now infuriated, I talk to the office manager, Krista or Kristen, who has no backbone to stand up to her horrible staff. I asked for all of their names so I can put in a formal complaint to the head of the practice and am told their not comfortable with giving their name. I'm not comfortable taking my kids somewhere that treats patients so horribly. They absolutely do not care about their patients. There is no accommodating their patients needs. Still waiting for Dr Suh to call me about my experience. This is the same doctor who made up a reason for me to bring my kids every 3 months because we have good insurance and never told me she submitted this fake reason. We stayed way too long and now we can't run fast enough. Seeing the other reviews was complete validation.

Best medical front staff ever! Patient, courteous, respectful. This office & staff are such a…read morepleasure!! And Dr. Angel is the best. We are so glad we found her.

Dr Dobbins is my primary dentist and has been absolutely amazing. I needed a lot of work and…read moreeverything was completed to my utmost satisfaction. He took great care to make sure all work done was perfect, everything fit perfectly and my "smile" is the best it has ever been. I have always been apprehensive about going to the dentist, but not here. They always make sure you are comfortable. The technicians are very professional and explain the procedure being performed. The clerical staff and finance staff are ready with any help you may need with insurance, appointments, etc. They are all extremely efficient. Appointments are always on time. I love this place. I have found my dentist for life.

Positives: the facilities are clean, hygienists are friendly and make you feel at ease prior to…read moreprocedures. Meh: the dentists are mid as I had a dental crown fall off within two years (for context, my other crown from a different practice stayed put for over 15 years). Some of them also try to aggressively push for services / procedures you don't need - seek a second opinion when in doubt. Negatives: their billing department runs an absolute racket with shady practices. They try to charge you upfront prior to submitting to your insurance, lie to your face that insurance denied the claim (it was denied because the "claim" was integral to the procedure and no separate payment was applicable), and try to charge you beyond insurance negotiated rates by calling it an "upgrade". Take a printout of your insurance EOB and compare with their itemized invoice prior to paying anything!

Good luck trying to reach anyone live or receiving a call back. Too many patients and not enough…read morestaff I would assume.