Scott and Team at Morgan Stanley are incredibly sensitive to listening to your now and later…read morefinancial goals... Scott is able to help you make decisions now that create comfort and peace of mind for to come.

Chanel is very knowledgeable and helpful when reviewing my policies with me. I was pleased when…read moreshe mentioned that she also offers Pet Insurance, as well. I would highly recommend her to handle all of your insurance needs!

Outstanding agent. Always available to answer questions and give great quotes. Highly recommended.read more

Joshua and Robert were fantastic to work with. I've done my own taxes for years, first in paper…read morethen TurboTax, but decided this year to give this place a try and I couldn't be happier that I did! They were so helpful in sorting out some of my misc income, and some other oddball stuff that we don't deal with every tax year, and for the first time in forever we got a refund from the federal and owed the state far less than I had anticipated, so I call that a win! Fees were similar to what I would have paid TurboTax or H&R, and I didn't have to deal with any of it this year :)

Rather than opting for Turbo Tax and shuffling through all of the paperwork to do it ourselves we…read moredecided to go to Liberty Tax. This choice was also influenced by a small business adventure started last year and first time doing taxes for it, meaning we wanted a professional. The initial scheduling was very easy and received support immediately with what to bring and what made sense for us given our new and unique circumstances to us. We were thankful for that. At our appointment we got in, filled out a brief check in sheet and immediately sat down with our advisor. He got right to work sorting through the paperwork, organizing and inputting our information. We were explained things along the way and we were able to ask questions as needed. At the end they showed us how all the numbers worked out and what our refund would be. You get all the typical options of bank routing or check in the mail for state and federal. The fee from them was 175 to do our taxes jointly. Which is exactly in line for doing it ourselves with turbo tax. Taxes aren't exciting and I was thankful Liberty took that burden from us this year and greatly simplified it.

She has her daughter running the office, and the result is 25+ minute hold times, and it was that…read moreshort because I hung up. Why would anybody in their right mind do business with an agent who won't answer the phone?? Hold times in Rochester and Buffalo were 3 minutes so it's not GEICO, it's Lori Myers. These people are actual and genuine birdbrains.

My car was hit in a store parking lot on a Monday, 2 days before Christmas. The people who hit me…read morehad Geico Insurance. The next day I got an estimate for the damages to my car then proceeded to call Geico to make a claim. The lady who took my claim info from the Buffalo office was very professional and courteous. She said she would need to call the other party and get their side of the story and would get back to me. Within 30 minutes, she called me back to say that they would pay on the claim and would have an inspector call me to schedule an appointment either later that day or on Thursday, the day after Christmas. I got a call at 10am on Thursday from the inspector who was in the area. He came by a few minutes later and inspected the car. By 10:30am I had a check in my hand for the damages. This was my first experience making an insurance claim and the representatives from Geico made it so easy that I'm amazed. A piece of advice to others, when you call them, make sure that you have all the pertinent info such as the names and addresses of the involved parties, car info, etc. It helps if you report the accident to the police and have that report in your hand when you make the claim. Bravo, Geico. I will be calling you to get a price quote and if you are anywhere close to what I am currently paying, will be switching my car insurance to you.

If I could give a higher rating I would! Fantastic service! We needed help booking our vacation and…read morea friend recommended them, we came in and was helped by Linda! We had no idea where we wanted to go or anything but she helped us out tremendously and we are now booked to go to Aruba! The staff is super friendly and they offer everything you need for travel. The wait may take a little bit because you have people like us (who have no idea what we're looking for) but it's worth the wait! Thanks Linda B for helping us find the perfect place for our Babymoon!

Working with Doug Hill as my insurance agent is like working with a friend. He is always, always…read morequick to respond and quick to help when there is an issue. I can stop by his office anytime with a question and he is always available. His staff is just as kind and available as he his. I would not want to be associated with any other agent. I thank him and his staff for all they do for our community.