In counter response to Hernandez A.'s negative review of the Valencia Street Salvation Army, I am a…read morelong time supporter of this Family Store location and Maria has always been a consistent bright spot at this store: professional, hardworking, and unfailingly respectful--even when dealing with customers who don't extend the same courtesy. Yelp isn't your personal grievance diary and taking a public swing at a longtime employee says more about you than it does about her. If you genuinely felt wronged, the adult move is to address it with management directly. As a person of color myself, tossing around accusations like racism in a review without substance isn't advocacy--what it is, is lazy, flippant and overreach. As for the store itself: Salvation Army Thrift Store continues to do what it's always done--support people who actually need it. Yes, prices may be up slightly (I only thrift clothes and shoes so increase is between $1-$5 across the levels), but they're still well below most local thrift competitors, and the mission behind the register matters. As a side note, the new rewards program is a great new added incentive! The Valencia team shows up, works hard, and treats people with respect. If that's not enough, no one's forcing you to shop here--feel free to take your expectations (and attitude) elsewhere.

I like this place i shop and donate to this location often. It's a big space why is it so sparse…read morewhen it receives so many donations?

So easy to donate and drop off (super convenient roadside drop off. Haven't been in the store…read moreitself, but the people taking donations are super friendly

Came in today, 2/2, around 2:00 pm with my two other friends, so that I and my friend could return…read morethese boots that had not worked out. We were not aware they did not accept shoes back, which is totally fine, but before knowing that, my friend had went to the register first asking for the return and the employee said their manager could help with that. A younger woman, who was the manager had came and helped her with the process, giving back $30 in store credit, so we still had no idea they had this "no shoe-return policy." I went next with a different cashier asking for a return as well and once they had saw I was returning boots, they had told me they do not take back shoes. I was confused and stated that my friend just gave theirs back a second ago and they still said no. The manager from earlier had came back overhearing the conversation, and realized she made a mistake. She was behind the 2 girls telling me the policy and tried to mouth she did not know and made a slashing motion to maybe have me deny my friend had gotten the store credit back from HER mistake. I wasn't sure what she wanted me to say, so I stated again, my friend just gave her shoes back. The manager then went on to RAISE her voice at me from behind the ladies, saying "Why would you do that" very rudely, and that I saw her saying she did not know. She said we were both somehow in hot water and placed a blame on me. I do not know if her goal was to embarrass me and my friends or have me be in the wrong, but that definitely caught me off guard. Mind you, I did not point to her or single her out saying she was the one who helped my friend, I was genuinely just confused. If this is how they train their management to respond to mistakes or events they should have been fully accountable for regarding a mistake THEY made, I will not be returning. Employees--especially managers--should have a clear understanding of company policies and communicate clearly and professionally. Speaking to young women in a public and such disrespectful manner is unacceptable and ruined our entire experience.

Great place to do donation drop offs and thrifting. They accept donations in the parking lot. Very…read moreconvenient. Located on Geary and 4th Avenue.

I'm not going to lie, I came in around 3pm and I didn't find any clothing items that I…read moreliked/fit/worth purchasing. I did however find an MZ Wallace $300 tote for $9.99!!! SCORE!!! Walking in there were a TON of donations. Parking is a pain.

Clothing Drop Spot via Stonestown Galleria and their partner USAGAIN , with collection bins near…read morethe current location of the Sunday Farmers market.

The simplest thing ever. Put all of my donations into a plastic bag, drove over to this facility,…read moreand deposited it like I was mailing an envelope I guess there are folks that come in to the building and go through the clothing for donation

Thrifting is one of my favorite things to do. Salvation Army did not disappoint . Being a curvier…read moregirl I found lots of good stuff. Check it out

The hours posted are 10am-6pm every day. There are a couple of trucks parked and ready to accept…read moredonations. There's space for up to 4 cars at a time to park by the entrance and unload. It's quick, easy, and super convenient, and you can request a donation receipt if needed. This is an outdoor donation drop-off location only. The nearest SA thrift shop is a block away at 1501 Valencia.

A positive venue of social services that has helped many…read more residents of the tenderloin community for many years Also we (advocates of the ADA/elderly )have observed an increase of accomodation and compassion that run neck and neck with a tasty and diverse breakfast that's served daily.And last but not least, we mustn't forget all the hard work that's put in by Walt and his laundrycrew. Most appeciatively; Michael Bess and compassion.

Best place to donate men's clothing and know they're going where needed most. The donation process…read moreis a little complicated in that the street is actually closed to traffic. Someone at the head of the block will move the barrier and let you pass. Then you drive up to the building and if necessary someone will roll out a giant cart (like the kind you see laundry in a a big hotel) to help unload your car. Then you can feel like you did a good thing!

Great store, great finds. Huge kudos to the staff, especially Marie. They make it such a fun…read moreshopping experience. Will be back soon!

We were in the area and decided to stop by. There's street parking. The place is a hit or miss…read more They sort by color so it helps if you're looking by color. It's a hit or miss pending on what's donated. There's a small book selection they also have some kitchen ware but not too much. I didn't really find much here but maybe not much was donated that day also prices were kind of high for donated items.