I live in Wenatchee but I always go to the Monitor post office to mail packages and such because…read morethey are so nice, welcoming and helpful people. I use a walker and I never have an issue with parking, the doors are automatic and the wait time is not an issue. Thank You so much, You are appreciated,

Super friendly and very convenient. Great place to stop…read moreafter you visit Cashmere and need to ship all the applets and cottlets you just bought.

How are you going to bring 12 packages back to the post office in the past two months without…read moreattempting to deliver??? And then the packages aren't here when you try to pick up??? Usps can suck it.

If I could give this place less than one star, I would. My packages get held hostage here when no…read moreone is in my apartment office to receive them during the day, and since they're only open weekdays from 9-5, I can never pick them up. Requests for re-delivery are ignored, I don't understand how this location even still exists.

Ridiculous. I've had a PO Box here for a couple months. Have had multiple issues. Most recently had…read morea package delivered that they placed in wrong PO Box, and now is missing with no way to replace because their own system says it was delivered. Very unhelpful.

Love our little post office. Have a PO Box here and is always the highlight of my day talking with…read morethe friendly staff. Thank you for all your hard work :)

Best place ever to get you passport and mail Staff is…read moreexcellent they know their stuff

Hello there Postmaster,…read more I just wanted to share that I have never, ever experienced amazing service at the post office as I have with the office of Cle Elum. Particularly with Niel. Niel has always been most helpful and resourceful with all my questions and needs. He is always polite and remembers most customers by their first name. He is extremely knowledgeable and advises everyone with a smile. I had run into several issues with my mailing and packages (during this pandemic), and Niel was always patient - and solved every one of my issues and answered all my questions. He is a role model that all of us can learn from. Goooo Niel! Thank you so much! Stay safe! - Kim

I was just at my vet's office in Sunnyside, WA. The parking lot was nearly empty and, although I do…read morehave handicapped plates, I parked next to the only handicapped space and left it open. While I waited with my puppy the Brett and Sons driver pulled into the handicapped space and came in to collect packages. There was an empty spot on the other side of my car, maybe eight feet further from the door. I called Brett and Sons and their response when I asked if they allowed their drivers to park in the handicapped spots was "yes, if they're in a hurry." I said it's illegal. He asked how long the driver was inside. I said not the point, it's illegal. He said he would talk to the driver but it is quite obvious this is an unwritten company policy. Shame on them!

Ordered a part from a vendor today that was supposed to ship from Yakima to Wenatchee on a Brett &…read moreSon delivery truck. I sent someone down from Chelan to Wenatchee to retrieve the needed part. Brett and Son's truck did not show up by closing time of the store and when the driver of the truck was contacted, he indicated that he did not have the package on his truck. We checked with the shipping source in Yakima and they advised that the item had been placed on the truck. Apparently the driver lost the package. We incurred the expense of sending someone on a 2 hour round trip to pick up a package that Brett and Son's lost. Very frustrating and expensive.

This post office has struggled with employees and their customer service for a long time. BUT…read morethings have changed! Marianna and David are some of the nicest and the most helpful people I've ever met or spoken to. Marianna has on more than one occasion gone above and beyond to help me with mail issues. She is very sweet, friendly and smart. She also remembers the issue I constantly have with Mail and keeps an eye out so help ensure they don't get lost. She is really great! I'm happy things have changed. it's no longer a drag to go in. Its comfortable and warm :)

This post office is our local one for our home away from home. Every time I have been in here has…read morebeen a no wait and glorious customer service experience. Usually it is to pick up our mail that was held or an amazon package that was too large for delivery. Our mail lady is awesome! Over 30 years! Thank you Quincy USPS.