The team here are wonderful. Supervisors are extremely helpful and go above and beyond. I trust…read morethem to ship my artwork safely to galleries etc, and use their services even if I'm not nearby. They've been very good at finding me the best price. Thanks guys! ‍

Entered through rear (parking lot) entrance to drop off a prepaid, pre-labeled package. First visit…read moreto this store. It's impossible to tell, entering from this direction, which side of the counter is designated for customers. There's no signage, and there are lcd screens facing both directions. All employees were chitchatting in the rear of store, none at counter...I assumed the sole person at the counter was an employee, and took position opposite him. Turned out he was a customer. I was informed semi-audibly by a twenty-something employee muttering through an N95 mask that I was "standing on _our_ side of the counter." He made a vague hand gesture toward the other side of the counter and said something (also inaudible because of the mask) about drop-off being "there." I moved to the opposite side of the counter. After a minute or so he came over, gestured vaguely toward the front of the store, and said impatiently into his mask that there was a self-service kiosk. When I moved toward the (poorly labeled) kiosk he said petulantly "never mind, I'm here now," and proceeded to scan my package and issue a receipt. Rude? Not exactly -- but petulant, entitled, impatient, and definitely "pissy." Irritating enough to leave me sitting in the parking lot writing my first-ever Yelp review :-) I'll definitely drive the extra mile next time to do my shipping from the Staples outlet down the road in New Rochelle.

I received a package that I was supposed to refused but wasn't given the opportunity because the…read moreUPS driver dropped it on my porch and didn't wait for me to refuse delivery. So I took the package to this store and they returned the package for me with a "refused delivery" note on it. Yesterday I received an email from the company stating they would refund me for my purchase because they have received the package back.

Always a line, but the staff is very good at what they do, so things move along quickly. Usually…read moreyou can find parking on the street in front of the store. This is a full service UPS Store. I have had to get some documents notarized and they make it easy. Pricing is fair and they have suggestions on how to save if the shipment is not in a rush. I give this location two thumbs up!

Store hours states open at 9am and it's 9:30am and not yet open. Not the expectation from this…read morecaliber business

We've actually had a mixed bag of experiences here, but today, I'll be granting this FedEx location…read more5 stars. I run a small business, and I sometimes need flyers and brochures printed immediately. Whenever I send an order here, regardless of when the pickup time is, the staff here gets to work on preparing my purchases right away. If you live in Southern Westchester, and feel that you have to visit a FedEx location, this New Ro location will be your best bet.

I never write reviews as it feels like they're all paid for but I had to today. This place was…read morephenomenal. We had a tough print job that places like staples and canva even couldnt help us with. We worked with Rafael (i believe) and he helped us for over an hour and over two days emailing, chatting and just keeping the good vibes going as we delt with this annoying task. He was helpful, kind and patient. This wasn't even an expensive print job but we had the best quality. I am planning on doing all of my wedding stationary with this location and am super greatful that they could help us with a last minute print job distaster.

This place, and Chris, were a GODSEND during our recent cross country move. They were able to ship…read moreour items at very reasonable costs and assist us with packing which we greatly appreciated. Unfortunately we cannot come back but hope to find a place half as good in our new location.

Incredibly easy, seamless experience. Let's dive in…read more.. I came in to drop off a package with a prepaid FedEx label and box to be shipped. Robert was quick to scan the package and provide me my tracking number and receipt. (This was a pre-paid label so I didn't buy anything and thus can't speak to "value" as Yelp likes me to in a review.) Will absolutely consider returning if I have further package shipping needs.

What should have been a 1 minute or less drop off of a labeled package took an hour out of my day…read morebecause their posted hours don't include the hour mid-day when they completely close for lunch. If your posted hours say you're open, you should be open. Today it was 12:30-1:30, but the time on the sign was erasable, so I can't even say that it's the same time every day.

On Same Day was easy to communicate with and reliable. There responded quickly and kept me…read moreinformed of the status of the delivery. They also checked the ID of the recipient to make sure my package was secure.

Great fast service as promised. No issues. Called scheduled and picked up within my time needs.read more

Beyond fantastic, easy to work with and amazing communication. They immediately answered my call &…read morewere able to help me out with short notice. I enjoyed working with them so much that I used their service 4 more times that same week. Cannot recommend them enough!

Staff was on time and courteous. They left an item at the pick up location and offered to go back…read moreto retrieve and bring it to the destination but since it was not an important piece, I declined their offer.

Our Small Business is so very fortunate to have found these couriers!…read more As a print media outlet, we have critical needs. We require our newspapers to be picked up at the printer & dropped off at two different distributors, each week. No holiday breaks...no weather call outs...no matter what's going on, relevant news won't wait! In the year that we have engaged EZShipIT for these time sensitive & logistically unique services, we have had 0 issues...periodt! For a fee of $39 each stop, it is affordable for even micro businesses. Not to mention that my three stops are all in different boroughs...Queens/Brooklyn/Manhattan & this does not affect my rate! So if u need customised courier/transportation/moving/packing/pickup/dropoff/logistical service, I confidently recommend EZShipIT, without reservation.

From the owner: Shipping company specializing in courier services read more