Very professional and honest. Highly recommend! Reliable and…read morealways on time. Flexible and willing to help with your business needs. Very clean and organized.

From the owner: Small pallet refurbishing business that gives personalized service to all clients.read more

John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

Been a customer here for years, and have had nothing but positive experiences. Have shipped…read moreparcels, rented mailboxes, and used their other services, including the "complimentary" ones. The staff has always been pleasant, professional and thorough in my opinion. Shipping does cost a little more than some other places, but (for me) it was well worth it to ensure that my packages were packed and delivered on time and undamaged. Everyone has different experiences and expectations, but the folks here have always done right by me. Thanks !

1 Star - Unreliable Service When It Matters Most…read more I had a very disappointing experience with Freedome Pest Control. At the beginning, everything seemed fine. They treated my property and, while there were no issues, they had no problem charging me every month. Unfortunately, when I actually needed their help again, the service completely fell apart. We started having mice again in a home with a six-month-old baby, so this was not something we could ignore or delay. I scheduled an appointment and waited a full week. On the day of the appointment, no one showed up and no one called. I only received a call an hour and a half after the appointment window, explaining that the technician had an emergency. Emergencies are understandable -- the lack of communication is not. What made this worse was that they then tried to reschedule the visit another 10 days later, despite the active pest issue and the presence of an infant in the home. When I expressed my concern and asked to cancel my membership, I was told a manager would call me. No one did. I called again the next day to cancel and was told the same thing -- that a manager would call me. Again, no call. Instead, I was told I am locked into a one-year contract. A contract for what? Paying monthly, missed appointments, no follow-up, and no accountability? This experience has been extremely frustrating and stressful, especially with a young baby at home. The company seems happy to take your money when everything is quiet, but disappears when there is a real problem that needs urgent attention. I would not recommend Freedome Pest Control to anyone, particularly families with small children who need reliable and responsive service.

I have been paying a gold service plan for years but this year they have not come to the house…read moreother than for tick spraying since April. When I called in November they said they could not send anyone until December 11. On December 10 they said the technician has an emergency and they could not send anyone until January 11.

Dear Newton USPS: I…read moredon't know who the hell delivers the mail around here, but you need to get a new job. This is the second time that we are expecting important packages for a business and we got a notice from Amazon saying that you said we were closed when we open every Saturday from 7 to 5 PM. Get your lazy ass out of that delivery truck and do your job. You didn't even come around here today. We have been literally waiting for you to show up because those packages were extremely important. For once, I can't wait for Monday morning to come so I can be at your door. Better get ready. For the second time in a row you made us lose clients. Expecting something like this, this morning at 6:30 AM, we even put a note in the mailbox that said to deliver the packages. That we are open. Needless to say, you can just raise your eyes and look at our freaking front door. We are open on Saturdays idiot. Is this happening to any other business in town?

These guys are lifesavers. They moved my daughter in Boston and were beyond professional and…read moreaccommodating. Time was of the essence for her to move and these guys simply CAME THROUGH! They were prompt, efficient, quick, reasonably priced, and flexible. True professionals. I truly cannot recommend them enough and I want to thank them for a job PERFECTLY done.

Professional, efficient, and great communication throughout. Seamless moving experience, totally…read moreworth the price!

I have shipped a few things here and I have nothing but good things to say about it…read more First, they have all the quotes and info right in their system so they were able to answer all the rate/timing questions I had. Also, whenever I need the packing materials they have them right there in the store and they don't mind helping me secure whatever I'm shipping. They are much easier and more helpful than the post office and I really like going to a local/family business over one of the bigger chains.

We ship quite a bit of or product out. These guys are our go to Fedex drop off location. They get a…read moresmall amount for every fedex package they take in. I'm a firm believer in supporting local businesses. I've never once had an issue shipping anything with them. My only reason for 4 stars is due to their highly, overinflated cost on USPS shipping. A book of stamps that should be 9.80 was 13.00.

I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!

The location is minute in comparison to where I'm used to...and they are not open the longer hours…read moreI've again - been used to... . However, each time I've needed services at the counter the associates have been very nice, answering questions I've had. It may not make a difference to some.... but the fact that there's always an easy place to park for me, it's a wonderful thing I will continue to use this location !