two of the staff paid good attention to the situation I was having instead of making me feel like I…read morewas being a pain in the Hiney. And then it was resolved by them. Good people.

Kimberly was very inappropriate in commenting about how many packages I had held at the post office…read morewhile I was on vacation. She made the comment " now yiour spending spree is over" it is none of her business and I did not appreciate the comment at all. Very rude and unprofessional.

I've been going here often and on for years and the staff has always been so friendly. They keep…read morethe facility clean and have never lost a package or letter of mine.

Great staff and service. We appreciate our local team so much! Fast, friendly and efficient.read more

My phone did a auto fill for my address and I hadn't realized it on an order. The package was…read moreposted as undeliverable on the day it was due so I stopped into this post office. John took the tracking number and called the carrier post office and found the package and asked them to pull it out of the truck so I could retrieve it. At one point the line disconnected and he waited for them to call back. My boyfriend who was visiting from New Jersey said that the post offices near him would have told him he was SOL and that was some of the best customer service he had ever seen. Thank you for making our Saturday morning.

Good postal service. Interesting architecture. The window closes during lunch hour, but the…read morebuilding is open then.

One of the nicest looking post offices I've seen, it's in an older historic building with high…read moreceilings and beautiful features. It closes between 1pm - 2pm during the week and isn't open on the weekends. Open until 5:30 though which is pretty late for a post office. The few times I have been in here there isn't a line and if there are people, it doesn't take very long. The staff is super efficient and the woman is extremely friendly, you don't always get that from post offices so it's awesome. No parking lot but you can park in the front for a few minutes and there is a 15 minute parking sign. You can also park on the other side for a longer period of time. Visit this post office over other ones :)

TL;DR: For the really important stuff, trust these guys…read more Longer version: Was in Ithaca for a family memorial service; thus the ceramics and pottery we were shipping back to California had a great deal of value to us. How do you ship several pounds of bowls, ceramic art and sculptures? Could have used the Post Office, UPS Store, etc...and probably end up with a box of fragments when it arrived. Found Uncle Marty's on Yelp, and was encouraged by the reviews, so we drove the rental with a trunk full of ceramics there. Staff was very understanding, kind, and friendly. At the same time, while they were gentle on the items and very mindful of how to pack them, they were also very conscious of the cost implications, and worked through several different options to find the right number of boxes (and the right sizes) to ship off the items to two different locations (daughter in Chicago, us back in California). While it didn't end up being inexpensive (not Uncle Marty's fault...FedEx ain't never been the cheapest), I am pleased that every single item arrived perfectly packed, safe, and undamaged. I'm not sure if I'll ever find myself again needing to ship things from upstate New York, but if I do I know where I'll go.

I stopped here recently because I used to ship via DHL from my office, but campus is closed and I'm…read morenow not able to schedule a pick-up from the same location. I have a DHL account I've used for charging the cost of shipments; however, the person I spoke with at the front desk of Uncle Marty's while trying to ship out my parcel said that they have a specific retail export account number that all shipments get assigned to when being scheduled for pick-up... so they can't use alternative DHL accounts for charging shipments. When I offered to pay for the shipment with my procurement card, that seemed to be fine... until I inquired further about whether or not duties/fees could be charged to that same procurement card upon their arrival at the destination processing facility (I was shipping to Tanzania, and this is an easy process when shipping via your own DHL account). I've typically ensured our office - as the sender - makes payment on duties/fees for a parcel, at least within the last couple years (it expedites the delivery, and many international institutions in the developing world don't have the easily accessible means to pay for duties/fees on an item that's being provided to them as a donation). Since I wasn't able to ensure that duties/fees would be paid by me/my procurement card as the sender - and I couldn't use my own DHL account - I ended up leaving, parcel in-hand, without being able to get it processed and sent out via Uncle Marty's. I was also able to leave with a single plastic waybill packet, as well as a paper waybill... after specifically requesting both items (more than once). While DHL has certainly preferred folks go through their electronic scheduling system in recent years, that has proven to sometimes be problematic when shipping to certain parts of the world (given the need for indicating villages / areas that aren't especially known)... so I like to have a couple paper waybills handy, and I *HAVE* been able to ship out with paper waybills (i.e. without DHL rejecting the parcel because of a paper waybill) without issue. In the beginning of working from home back in March, I had gone to the Pack & Ship store that used to be on the corner of the Commons to ship out an identical parcel. There? No issues whatsoever (and yes, I used a paper waybill for that parcel). But that store is closed now, so I opted to try Uncle Marty's. Unfortunately, the process isn't as easy here as it was at the store on the Commons (which was so much easier because I was just able to use my DHL account number for any / all charges). TL;DR The explanation above probably includes more complicating factors than most shipments being sent out via Uncle Marty's, but it was my experience. The guy I spoke with at the desk was certainly friendly and answered my questions helpfully (hence the rating), but it's important to know the complicating factors of trying to use your own DHL account, etc.

Best customer service for sure - Luis is funny and friendly. Probably the nicest postal worker…read moreever! Thanks so much for all of your help!

I have been coming to this location for few years and decided to write the review again for the…read moreservices provided by behind the counter persons esp Lorrie is great. They are open 9 Am till 5pm with lunch break closing 12pm to 12:30 pm. Parking is sufficient for few cars but some street parking is available . It's very clean with needed envelopes , boxes etc. Now getting ready for Christmas with needed accessories to mail your gifts. Has copier and enough desk space to write address or whatever!!

Binghamton post office on Vestal Ave, 13903 is 100% improved from the past years! Quick friendly…read morestaff, the Postal Lady is fantastic!

Awesome Post Office! Always friendly and helpful. If they do not know the answer, they will find it!read more

Hi yeah we've had issues for months now. My name is Madelynn swan i was supposed to be getting mail…read moreat 54 single st apt b, Milan PA... but for months I have not received my mail and every time I try to talk to you guys, one person says it's being delivered but then the next person says I have no mail but they don't know where my mail is or anything at all. So there for I've done my research into the law and even you the people of the post office can be held legally accountable for the obstruction of mail. So unless you can get over yourself and figure out where my mail is, I will be showing up my next day free with the police and I will not leave until you give my mail to me.