The worst, they are supposed to open at 7:30 never ever happens…read more Woman at counter is surly and sad.

It's been over a year and still have not heard anything from their staff or the boss in charge, the…read morePostmaster there.

Trying to locate a package sent to Nantucket. Tracking # shows that it arrived at post office on…read moreSaturday. It now Friday and package still hasn't been delivered. Tried to call the post office several times and no one answers the phone at either # listed. Thought it was called the postal SERVICE.

If I could give zero stars, I would. This post office lies about delivery issues and returns to…read moresender.

Ordered an expensive item from Amazon (marked as delivered) and local carrier tracked that it was…read moredelivered to wrong address. The customer service I received from Albert, our regular local area Orleans carrier, was above and beyond. Problem resolved!!! Moral of the story? Go directly to your regular local carrier if you want something done, and done right! Be kind to your local area carriers, always!!!

Orleans Post Office has always been nice and also helpful! But yesterday our mail delivery lady,…read moreMarina, saved the day! She recognized our missing dog Stanley the white Boxer/Mix (I'd given her the missing dog poster) on Gibson Road at Seavers and called the sighting in! That's when my son and his girlfriend captured the dog at 4:30pm. Thank you Marina!!!

The women that helped us with our passports today were wonderful! Calm, patient and extremely…read morehelpful. I'm so glad we went here. Also, very well organized and clean!

Always fast and knowledgeable service. Staff is the best and will always lend a helping hand.read more

I love this post. Seriously. All the staff are nice and honest and informative. They have the best…read moreattitude with grumpy people and box owners but honestly they put more effort into their jobs than basically any other post office I've had the experience with in extensive business and personal experience with brick and mortar post offices. I don't even live in this town and I chose to come here for my mail and shipping needs before ups or fed ex or basically anywhere else if I can avoid it. I even had a virtual mail box at a Third party retailer that I supposed would be better but I'm not going anywhere else now. Locally past orleans this is the best place to chose !

While in North Falmouth we needed to send a package, so we decided to drop in at this Post Office…read more This Post Office is one of the smallest locations in Falmouth, but overall the staff and service here is great. From the moment we entered the Post Office we were greeted by the postal employees who gave us all the information we needed and actually held a conversation with us unlike some of the other Post Offices we have visited in the past. Overall, really pleased with the experience here and we will make this our go-to location.

The Agent is always very courteous, he make sure to get you in and out. He make sure he address…read morewhat you're in the Post Office for and does his best to address it

Not sure what might have been going on to warrant the poor reviews, but I was just there on…read more7/17/2018 to pick up a package sent c/o General Delivery and had a great experience. The post office was clean and air-conditioned; Yes, there was a line, about 5 or 6 people, but that's not abnormal in any of the areas we frequent. The postal employee at the counter was polite & professional with everyone she helped while I was there; as were the customers. Several were picking up packages and were prepared with their tracking numbers, so the line moved quickly. When my turn came, she wasn't able to track, because it was a UPS tracking number and when I told her it had been delivered the day before, she warned me that it might not have been sorted yet, but that she would check just in case. She went in the back and came out with my package. We'll be in Edgartown for a while this summer, and I would not hesitate for a moment to have my mail sent to this post office... highly recommended!

They are always friendly and helpful they will help you track a package and get it to you. Can't…read morespeak highly enough about these guys. Great place

This place is a joke. Have just left for the third time this week with out getting package shipped…read more The place is a DUMP. Smells like rotten garbage and looks like you could get murdered in nasty hallway. So disgusting and this is just the physical situation. One man @ desk both days before and after Labor Day holidays! This is an Island EVERYONE is trying to ship something off Island @ this time!!! Where is EVERYONE???? The poor lost soul who works in there moves at the PACE OF A SNAIL. This was my third attempt waiting at least 15 min each time before leaving... he never got through ONE TRANSACTION in that time all three visits. He is LOST INTJE WEEDS. Lost, lost, lost. Please do yourself a favor and go to the fully equipped and manned and clean UPS store. This place is an embarrassment to Fed Ex. Shame on them. UPDATE: They opened anew fresh one near the airport. Let's hope it's better than the one I reviewed last year.