Just left UPS at 1330 Main St. Dickson City PA. I was a first time customer with lots of questions…read more Kelly and Ryan were absolutely amazing and totally professional. If you need shipping this spot is definitely a great choice. Thanks again Diane Jablonski

I've had the opportunity to use this store twice now. I've tried to use the post office and…read moreunfortunately the post office never has the ability to accommodate the need to ship things. They always want you to prepackage they always want you to pre-document they always want you to have everything on hand. This store has the ability to aid everyone that comes in and needs to ship things they have the shipping material. They have the capability to label. They have the capability to tape they have everything that you need. The staff is always willing to help. They're very friendly and they're always on Mark when it comes to getting your packages shipped out. I've now saved the store in my phone as a permanent location that I will always use when shipping anything even overseas. The one thing that I truly enjoy about this store is the service they don't have the same type of hours that the other stores have the other stores always close way before you can actually get to where you need to go to ship things this store has the extra hours, they go the distance that one would expect an American to do when it comes to service and customers.

I brought my 16 month old laptop in because it wasn't starting up. Anthony quickly diagnosed the…read moreproblem as a probable fried motherboard, which I'd suspected. Although I'd also purchased a warranty, I had no idea where I'd saved my paperwork. Anthony and his manager spent quite a lot of time on the phone with other locations (because I couldn't even remember where I'd purchased it) searching receipts going back three years. Eventually, I remembered that my paperwork had been safely stashed in my lock box; but, I made the decision to just bite the bullet and purchase a new laptop. Anthony searched for every available discount and even made arrangements to transfer all of my files from my old laptop onto the new one...for Free! When it came to knowledge of his products and matching them to the needs of the customer, Anthony excelled. Between the tech support and the customer assistance, this was, by far, the best store experience I've ever had.

Horrible customer service! I sent my employee there for double sided copies and she's disabled they…read morerefused to help her, belittled her, and embarrassed her! The manager was screaming at her and almost made her fall. I was on the phone with her trying to explain instructions on how to work the machine since they refused to make the copies for her or help her with it! Corporate will be hearing from us and Luke is a horrible manager who needs to learn how to talk to customers and disabled elderly people!

I use the Clarks Summit UPS Store often and I always have a good experience. Thomas is very helpful…read moreand fast. I'm sorry I don't know everyone's name but all the employees at this location are great to work with, they're very patient. Thanks, Lisa Remp

Worst UPS store in NEPA. If you are looking to ship UPS take the extra time to drive to Dunmore or…read moreDickson City. First off they hide in the back at this location. Anytime I came in no one was up front and always in the back. This store will up charge you on anything they can find. For example Amazon packages that say they don't have to be packed but you packed anyway. They will try to charge you $2 for a piece of tape less than a foot at this location. I get it they are a business but keep it real with some folks every now and then and don't be so uptight and up charge for anything.

Every time it closes early, the package is not delivered to the house. If it is a small package, he…read morewill put it in the mailbox. If there is a large package that can't be put in the mailbox, he will help you save the package. He didn't send you a letter saying that the package has arrived. you can only track it through the shipping number.

Since 2005 we have had problems with this post office. Today, a Christmas gift for my daughter…read morewhich should have been left on porch was forced into our small mail box. This is nothing new. Damaged mail, other neighbors mail, ours given to others. No matter how many times anyone in this park complains nothing is done. Just because we live in a mobile park and not a big expensive house doesn't mean we deserve this. The performance from this post office would never be tolerated at any other work place.

This team is the best. They move you fast. The line is out the door and you still get service…read morequickly. Polite like Dunmoreans. I think.

I had EXCELLENT service at this UPS store today. I am traveling and had a significant delivery…read moreissue and the owner fixed the issue for me. He went over and beyond and I am SO grateful. It's really hard to sufficiently express my gratitude. I recommend this UPS store.

Absolutely miserable customer service today. I tried to ship a package wrapped in a completely…read moreblank piece of plastic--it was an old government-issued COVID test mailer that I had cut up and flipped entirely inside out. This packaging was already bought and paid for by the federal government and distributed to the public. Yet, the clerk decided to go on a massive power trip and refuse the shipment over a piece of blank plastic. She was smug, combative, and forced me to waste gas driving home to repackage it. An embarrassing display of petty tyranny over taxpayer-funded scrap material

I live in peckville on 625 keystone ave I received…read moreeveryone mail but my own . this has been an issue now for 5 years !!! tired of calling to complain .

Worst post office in the state They won't answer the phone when you call, they let it ring and then…read moredisconnect without answering. They can,t follow request for hold mail . Mail iis not delivered to lower Throop everyday,if it rains near selivery time the mail is not delerived

The women are very rude. We have our mail delivered there for pick up cuz they won't deliver to our…read moredevelopment. Every time we go in there, they are very rude.

I have been meaning to write this review for awhile but my Mom died about a month ago so I have…read morebeen busy handling things. My Mom lived in Scranton - born and raised and I live in Los Angeles, California. I came out to handle arrangements for my Mothers final wishes last month and I had some issues that I had to deal with. I was out there alone because both my husband and daughter had to work and couldn't come with me so I was feeling very, very alone as it was. I had to make a bunch of copies of some travel receipts and print out a bunch of photos from my phone to take to court the day that I happened to find PostNet on Yelp. At the time my Mom had just died days before so I was a complete mess. I was kind of walking around in a haze. I knew I had to have these documents for court but since I was trying to find a place to do this at the last minute I was a frazzled mess. I walked through the door at PostNet and I felt an immediate comfort there. I don't ever write reviews but I had to just say this. I literally felt like these women just looked at me and knew that I needed help and they led me to an area where they showed me how to make my copies and then they took all of the photos and printed them off my phone for me. I have never met such a group of lovely women! They just gave me what I needed at the moment I needed it! That just does not happen much in life at all! After they helped me - they hugged me and we all got a bit emotional and I left. I didn't want to though. I know this may seem silly to many people but a business is nothing without the core people that own it and make it work every day! That matters to me!! These women that I will probably not see again gave me a half hour of their time when I needed someone desperately to see me and help me! I will NEVER forget them all!

I love this place. I did have an issue with a lost package but it was found and sent and…read moredelivered. Matt felt badly about it and offered to compensate but luckily it worked out. I was sad to hear that he is moving and the store may close. Always happens that when you find a product or a service you like, it gets changed. Good luck guys, wish you the best !!

It's hit or miss that I get mail. I get the USPS informed digest telling me what I should get in…read morethe mail, and today is Monday, and I still haven't received, Thursday, Friday or Saturdays mail. Calling the Post Office is a waste of time! They need someone in charge with competence.

In response to the guy (travis) that gave them a 1 star from maryland...go back to maryland! btw,…read moreare you still here & how has it worked since you complained on yelp 2 years ago? Travis seems to have a problem with places around here including the Clarks Summit P.O. & a local bank. He is a putz that moves around a lot & expects his behind to be kissed or so it seems so good to see he appears to be Maryland's problem again! In response to the guy (TRAVIS) that gave them a 1 star from Maryland...GO BACK TO MARYLAND! BTW, are you still here & how has it worked since you complained on YELP 2 YEARS AGO? If no one changes the mail from that address you will get that mail...had 3-5 different names that lived where we lived that just up & left & never told them (PO) so probably no one has gotten your mail. Also, if they can't see you might want to put up a light so they can & a list of names that DON'T live there! I have customers like you...you want it Yesterday & are a pain...& people like you are excluded from buying from me ever again (thrown out) & YOU WOULD BE ON THAT LIST! I personally have used them (ARCHBALD) for 40...yes, 40 years for personal & business mail & I don't live there, mainly a place a business. They recently have had changes in staffing & now handle the Eynon, Pa. Mail as the Post Office was in a fire & closed Decades back & NOW the sorting of the Jermyn Pa. Mail for a couple of years. Do they make mistakes, yes. But they also have gone out of their way to correct problems & hold mail from going to Jermyn as our box is small & can't take a package. If they are told in time they will pull it & keep it in Archbald & I can get it there the day it comes. I have done this multiple times. They have unloaded 2 heavy packages I had & brought them in for me when I was hurt. They have been good to me far more times than not. You will always have someone having a bad day or making a delivery to the wrong place at times but again FAR MORE THAN NOT they will try to help you & correct things. They corrected a Priority package with the wrong address on it (a few doors down in the same block in Florida) & saved us $8.00 to ship again. I tried to change it & could not but they assured me I would not be charged if it came back & it was our mistake. There are new people & they need to be "broken in". I ship 3x a week from both places & had the old-timers "trained". Cut them some slack as they have an extra load now they did not have 2-4 years ago thanks to the big shots cutting back & trying to save a buck & making them do more than the few people there can handle at times. Solid 4 1/2 & should be a 5 but no one gets a 5, not even me for what I do!