Very small USPS but fitting for the size of Dawson! The staff aren't the best, though, and tend to…read morehide in the back of the store. You may have to wait a few minutes to be helped.

I don't know what has happened to the postal service but I think it's the people they hire. They…read moreare actually opening our packages and taping it to make it seem like the shipper did that. I've complained more than once about not getting mail but they are a joke. If they are shut down oh well. I'll only feel bad for honest family members who work for them. Albany Georgia has the worst postal system.

Again, I'm surprised why people are complaining about this place. This is USPS, not UPS. If you are…read moresending a big box and go to UPS. This USPS functions like any other no-frills USPS office. They have self-service kiosk open 24/7 and a counter (open during office hours) with 2-3 people for those who wants stamps or grab a free USPS box. If you are concerned on when your package will arrive, go to UPS--they have options and will be generally cheaper. If you want to send a postcard, this is the place to go. If you're sensible adult, you should have a sheet of forever stamps with you. There is a lot of parking space, too.

I visit this office almost daily! I sell rare books online and ship out media mail all the time…read more The employees know my face. I went in this morning to ship my usual. A man walked in angry yelling and rude. He had no right to be screaming at the employees all over a mask. Something we should all be wearing to keep everyone safe. Phelix and John were working today. The man was working with phelix. Phelix remained professional calm and collected. He was a true example of a wonderful employee!! John helped distract a child in line who was witnessing this outburst with profanities. Everyone in the office is wonderful.

The folks who work here are genuinely and consistently awesome... plus they are knowledgeable,…read morehelpful, friendly, kind, efficient, neighborly --- I've lived in quite a few towns in America... so been to many post offices. This one rocks customer service!!!

This building is clean and well lit. It has the materials needed to meet your shipping and mailing…read moreneeds. They definitely need more help up front. On my visits it has just been one person. They have been really friendly, but the wait time is undesirable. The parking lot is a little tricky, and has a blind spot as you are trying to pull out. It's a do not enter sign that blocks your view. They should move it. I will keep using this location because it is close to where I'm staying

Lousy service, unfortunately we have no choice. We live in the Taylor/Rehobeth area. Mail more…read moreoften than not runs after 6pm, I have seen the carrier deliver mail here as late as 9pm! Several times per week they truck stops, then has to back up and hit houses again due to mail they missed putting in boxes. Things get marked "delivered" when they aren't. Packages, don't get us started. The mail will be put in our boxes, and if we are expecting a package (Informed Delivery tells us), it doesn't get delivered until the next day, or someone comes by late and puts it on the porch. Recently a letter arrived wet, TWO DAYS after it rained. Going to the main branch, pretty much all we have, means long lines and grouchy staff. A man at the main post office in town told a neighbor "if she didn't like it, she could buy a PO Box." This part of Dothan is expanding but instead of putting a small satellite post office here to help, we're getting another Dollar store. If you're moving here, be aware that you'll be pretty unhappy with mail service.

Mr. Garrett was very friendly and helpful. It is a small post office, but unless you are going at a…read morebusy time, it is probably a better bet than some of the other post offices in the area which have terrible customer service. *** I have been here a few times now, and the customer service still can't be beat!

I didn't find this to be a full service/competent staff. Maybe basic mailing services but I had an…read moreissue with my online mail forwarding and told by support chat to go in person to have ID card scanned for proof of ID. Both young females there were short with me, that they couldn't help me with the online and to just start over and do it again. After filing out the paper one and turning it in I asked how long it would take. The more senior one said 3-4 weeks, the other had no idea. I already knew filing something online that it takes only 10 days and after that to follow up. I asked if I could have anything that showed they submitted it and they said no, just if nothing happens in 3-4 weeks to come back and do it again. I move every 2 years and this is the first issue after 10 moves I've had with the online and USPS online chat said to go in person to have ID scanned. It has now been past the 10 business days and haven't gotten anything in the mail yet. Leading me to believe they didn't do the paper one correctly. Will not be using this post office again. Surprised by their great reviews or maybe the two younger females working front desk are new, need some training and instead of saying they don't know, give you bad info.

Doesn't look like much when you drive past but the U. S. Government is among the best that I have…read moretried, especially in these parts. Don't expect to meet the President when you go in, though, because this particular location is a post office.