Ordered a TV on Monday, paid for 2 day shipping so it would arrive on Wednesday before my…read morethanksgiving party. I took my old one down and got rid of it. Wednesday morning rolls around and I see the tracking update that it has arrived to the desoto usps awaiting delivery. 20min later the delivery is updated to, now expected Saturday. I check this morning, the day AFTER it was originally going to be delivered and now it's saying it won't arrive until the following Thursday! I'm sure my guests will be thrilled to have no tv for the Thanksgiving Day football tradition. I pay for 2 day shipping and get 11day shipping thanks to the usps. And that's a big IF it doesn't get pushed back for a 3rd time. get your S&@T together.

The literal worst delivery service. They refuse to deliver any of our packages and leave unable to…read moredeliver notices constantly for made up reasons and they don't care about delivery instructions. We have great service from uos and FedEx but our packages are never delivered and go missing plus we gets lots of other people's mail and packages instead. You have the easiest job on the planet and can't step out of your vehicle to walk accrosd a street to deliver a package.

Sometimes rude staff and some act like I'm taking time out of their day when dropping off mail…read more Also does not let their customers rate them on the tablet, just clicks the smiley face button themselves.

Nice small town post office. Friendly employees that took care of business as needed. Only one…read moreworker at the time I was there but I'm sure thats fine for this post office location.

this has to be the worse damn post office in AMERICA. KEEPS REFUSING TO DELIVER MAIL it's snow on…read moreyou private road we can't deliver in the snow.... you have a pothole on you road we can't deliver you mail cause of that one pothole... now I fight with them DAILY cause they keep losing my mail

Its kinda odd that I'm writing a review for a post office.. but these men and women are severely…read moreundervalued and unappreciated. And often get the brunt of end of the rude stick from personal misrepresentation. I don't think we as a society fully understand or comprehend what these men and women go through each and every day. I think if anyone of us had to walk a mile in their shoes each day we would have a way different approach to them. Faye and Joe are both amazing Clerks and make a great team! The management team is exceptional, both Sandy and Tonilee are the very best at what they do. They know the ins- and outs of the postal system. I have seen the carriers in action and they are very hard working people who actually DO CARE and their customers and try everything within their means to bring them the best customer service possible. The Post Office can be a complex place. But they have no problems answering any and all of your questions.

If was touch and go after our postmaster left. But now, it is smooth sailing!!! Well done all.read more

My mail has not been delivered correctly for over a month. I have an app that shows what mail to…read moreexpect, but it is never delivered.

I drop off packages at this post office multiple times a week. I'm always greeted with a smile and…read morehave never had any trouble with packages not being scanned in or arriving.

it is now day 4 and we still have not received our mail. i just called, and during normal business…read morehours and y'all said your office is now closed. what is the deal? it has showed in my email of important mail that we need to have, but y'all are not delivering it to us. someone needs to get our mail out to us today. we live at 3057 old highway a festus, mo 63028. now get off y'alls lazy butts and get to work and get our mail to us and stop letting it stack up because y'all are afraid of the snow. have y'all really forgotten the "postal delivery motto"?

This is the absolute best post office! There is rarely a wait, and if there is the employees work…read moreefficiently and get people on their way! I'm never in there for more than 5 minutes to mail out a package. Everyone there is also very friendly and helpful, making it a painless process all around.

The lady-Janet, at the front desk at Eureka Post Office 63025, is always friendly, in a great mood,…read moreknows what she is doing, and always willing to help you send a package off. I appreciate her and this Post Office. She doesn't poke her nose in what's in your package like another female employee there. Janet is a great employee. I had to deal with a bunch of grumpy employees at another different Post Office where my Mail was disappearing and they were hateful. Makes a Customer appreciate a great one. It's good to give compliments than always give complaints.

Had a Passport appointment for 0930. When I arrived I assume they were helping someone else who had…read morejust walked in. My appointment time came and went with no urgency by the staff to help me. I eventually got waited on at 0950. If I wanted an 0950 appt time, that's when I would have booked it. This post office showed no consideration for customer's time.

All I can say is the negative reviews on here are very much appropriate! I drove over tonight to…read moreget mail and was greeted with a sign on the door that says they lobby is now NO LONGER open 24 hours a day. The reason given is due to homeless people sleeping in the lobby and vandalism. Incredible how your tax dollars pay for this kind of stuff and yet no one thinks to hire a security guard or have the local police do routine patrols. No! Instead, all the good law-abiding people have to suffer the consequences of others. I don't think it is supposed to work that way. Oh, and yes, the staff at this location leave A LOT to be desired in the area of friendly customer service. Nearly everyone there looks and acts like they absolutely HATE their job. Sad!

I love our post office. Sometimes there are long line and sometimes the wait is short. But when you…read moreget to the counter they are glad to see you and even know your name. They know how to find you their best rate and are patient and helpful. Good service with a smile. I love the kiosk in the lobby. It has helped many times in a pinch when the line is long or I come in after hours. We do bulk mailing here too. They are very easy to work and helpful in every way, even going out of their way to serve. They have the good old American spirit of doing for others as you would have them do for you.

Packages keeps getting to Rolla and gets sent back to Springfield Office. Lazy employees. Where's…read moreDOGE when you need them?

At one time I lived in Valley Park and used to visit this Post Office somewhat regularly. The…read moreservice is always friendly and nice and while it can fill up there aren't too many people that know its tucked away back there. Today I visited on my way to I-44 so it was very convenient. Support USPS! I'll be back!

Best USPS experience in my life. Worker Tammy helped us a lot and wished a great day. Highly…read morerecommended!