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    USA Rooter & Plumbing

    4.6 (90 reviews)
    Closed 8:00 am - 6:00 pm

    Services - USA Rooter & Plumbing

    Plumbing inspection

    USA Rooter & Plumbing Photos

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    Hole in my closet. Tubes to the left
    Zem Z.

    It all started with a kitchen sink that would not drain. Multiple chemical and plunger attempts lead me to use an appliance company that i had used in the past. Unfortunately , they could not remedy the problem due to the fact that the problem was much deeper in the plumbing. The appliance company referred me to USA R/P. Fortunately they were in the area and were able to come to my place within 1 hr. I had used the washing machine before they arrived and turned out that the washing machine drain also backed up. Emerson came out and checked out both my sink and washer drain. Kitchen drain snaked and then my washer drain snake and they also dropped a camera in the drain. Turned out that for one reason or another the pipes had shifted. After placing the camera in drain Emerson showed me were the water all of a sudden leveled out. Drains are supposed to be clear and must sit at an angle for appropriate drainage. With the use the metal detector and camera they were able to pin point the area to be investigated. Namely my closet.This all happened on a Friday and work was set to go for Monday , Tuesday and finally Wed. Monday they excavated the pipes in the concrete and it turned out that one of the pipes was not leveled out more vertically as water goes down hill. The second day they determined that a Y joint should also be replaced because it could be a future problem. So done. Hole was covered with cement carpet replaced and the section of the wall in my closet was replaced and spackled. I did not expect any paint job. Least of my worries. This entire adventure turned out to be an education experience. Emerson explained the entire process of snaking the drains, showing me the problem using the camera (before and after work), showing me the angels of the draining pipes and what was to be repaired and a Y joint preventative repair. Eveyrthing was explained to me several times to make sure i understood. I am more adept of the medical world rather than the plumbing world. And all explanations of the work was appreciated. They were up front with the cost. Answered all my questions. My texts were answered in a timely manner. And they tired to be as neat as possible. And punctual of their appointments. And most of all THE JOB GOT DONE . Great Job Emerson and team. BTW see pics

    This was advert they "fixed" it

    I'm just saying stay far away from them your better having a crackhead do the work. They dug a huge trench in the front of my house left it over night told us they just cleaned off the walkway and the water would go down. they never said that they left the church open and that they filled the trench with water or that they nicked our clean water line so our water ran overnight and it was pretty significant damage so don't go to this company stay away.

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    4 months ago

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    2 years ago

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    5 years ago

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    3 years ago

    This is one of the fastest quickest and reasonably priced plumber in Hayward. I will highly recommend him very responsive and very reliable.

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    5 years ago

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    6 years ago

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    7 years ago

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    Emerson P.

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    8 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    Emerson P.

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    6 years ago

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    Emerson P.

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    5 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    6 years ago

    Great service, came same day, knew exactly what to do fixed the problem and reasonable pricing. Couldn't ask for much more!

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    7 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    Emerson P.

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    4 years ago

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    6 years ago

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    7 years ago

    Prompt, polite, and very knowledgeable! Paul was great and he fixed my clogged drain in no time.

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    Emerson P.

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    6 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - USA Rooter & Plumbing

    Review Highlights - USA Rooter & Plumbing

    Emerson and crew gave a friendly service and did the job fast & professionally each time at a very reasonable price.

    Mentioned in 49 reviews

    Read more highlights

    Star Rooter & Plumbing

    Star Rooter & Plumbing

    4.5
    (401 reviews)

    Alex and team did a great job replacing our sewer lines under the house and to the street! The…read morevideo system to check out the inside of the pipes was newer and better than any other company that I had come out, and they saw things the others missed. The trench-less system was also great and saved us from having to re-landscape the yard. They showed up and finished exactly on schedule and cleaned up very well. The entire team was very courteous. They had the lowest quote by far, but Alex was so competent I would have paid a bit more to use them. I highly recommend this company!

    Let's be honest -- no one wants to call a plumber. It usually means something has already gone very…read morewrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me.

    Monarch Plumbing & Rooter

    Monarch Plumbing & Rooter

    4.7
    (269 reviews)

    Hector and jack came through in the clutch! Shower and toilet became clogged simultaneously I tried…read morefor 30 mins straight plunging nothing In about an hour they managed to get both problems fixed with excellent customer service you can't go wrong choosing these dudes 5 stars!!!!!!

    We live in an older home in Hayward that is built on a slab with no crawl space which means…read moreplumbing issues are a bigger headache (and more costly) than a home with a crawl space. Our hallway bathroom had a clogged and cracked P-trap along with a very slow draining bathtub. I messaged Monarch Plumbing and received a response within 30 minutes. I told them my availability for a consultation and they were able to accommodate with no issues. Jack was the service advisor that came out to meet with me and check the issues that we outlined. He explained the various options that were available to fix the problems and sent an estimate that outlined the various work that they could do as well as combining multiple repairs with the sink and installing a garbage disposal that I wanted replaced. After selecting the scope of work option and letting Jack know his team came out the next day to start working. When his team came out they smelled gas outside of our house and Jack immediately called me. I called PGE and they came out to check the situation and found a gas line had a leak on the side of the house where a tree had been recently removed. Jack and his team (Jack, Jose, Manuel, Hector, and Jose) were quick and professional with all plumbing issues and did fantastic work. They then also sent me an estimate for the repair/replacement of the gas line which they also repaired. The communication, professionalism, and quality of work that Monarch Plumbing, Jack and his team gave were all absolutely top notch-5 stars. We can't recommend them enough and in the event we ever have work that falls into their scope we will definitely do business with them again. Thank you Monarch Plumbing and Jack!

    USA Rooter & Plumbing - plumbing - Updated July 2026

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