I would highly recommend any one that chooses to go to one of these clinics to do your research beforehand. Called to make an appointment and they assured me that they excepted my insurance so I went for my consultation and set up appointments to have procedures done. my insurance approved everything and then I got my first bill for $830 just for the consultation visit. What they failed to explain was that their company not the doctor are in network. So I ended up canceling all of my appointments because I was afraid of what kind of bills I would receive after the procedures were done. Not to mention the fact that the doctor was not very personable to begin with, and he tried to get me in to a weight loss program that his friend owns. Be very leery! read more

I called to set an appointment in July and they set two appointments up in the month of August. When August came they changed my appointments to September saying that the doctors don't do veins in the summer. Two days before my appointment they sent and called reminders of my appointment, they even sent a reminder 2 hrs before my appointment. Each time I responded and said I'll be there, I had a total of 5 contacts from them. I arrive at the office and they told me the doctor can not see me because he doesn't do veins in the summer. I was so upset, I drove a total of 30 miles, and wasted a whole day to make sure nothing interferred with this appointment. I responded to all of their reminders. I have gone here for years, but it now has new owners that don't know how to run a business and diffinently don't care about customers. If they are that unorganized an a so called doctor is working there, think about his or hers skill level. DON'T GO THERE AND DON'T LET THEM TOUCH YOU! read more

I had my initial appointment back in February 2018 & I have had nothing but problems. I still haven't had the procedures done to help rid my legs of my unsightly varicose veins. My insurance company did not receive the requested documentation from USA Vein, to approve the suggested procedures until the beginning of April. Why would that take over 2 months? Then, when you try to call the office, you get this call center where the people are extremely rude & of no help. When you call them, someone answers & immediately puts you on hold. You sit on the phone for several minutes & then the call goes to an extension where a recording says this person is unavailable. You have to call back several times & go through this same routine until finally you call & tell the person who answers to not put you on hold. I have been scheduled at the incorrect office several times. I've asked on more than one occasion to speak to a supervisor & still have not had one call me back. And, now I'm being told that because they took so long to get authorization for treatments, that I basically have to start over. No thank you! I'll start over somewhere else. Here's the kicker, I work for an OB/ GYN office & we have referred a lot of our patient's over to this practice. Not any more!!!! This place will leave you super frustrated! I would avoid the headache! read more