Make sure you have a scheduled appointment and all your documents. They are willing to help but…read morewhat I can say the same attitude you give is the same attitude they give back. One thing I can say needs to change is the seating area and extra guest I feel like they need to limit people with extra guest it is a smaller location than others. There is barely seating area

Much better experience this time around check was very smooth and customer service was A1. This…read morebuilding is much smaller but sufficient.

This is a very important part of my heart. My baby was unalived by a drunk driver, so to speak…read moreand/or attend these press conferences to spread the message of not drinking and drinking during this holiday weekend. Don't want anyone to walk a day in my shoes. Memorial Day drunk driving initiative.

I love the real time traffic maps that Transtar provides. I've been using them for as long as I can…read moreremember. Whenever I'm stuck somewhere, I call my husband and ask him to pull up the map and let me know what's going on. It's SO much more accurate than the traffic on my iPhone. I wonder if Transtar real time traffic maps have an app? I LOVE the addition of the cameras, so you can actually see the traffic or accident. The signs on the side of the road are great. Everyday I know what the commute will be like by checking out how long it takes to get to each major freeway. When you travel 3 freeways to get to work, you see the Transtar signs everywhere! I don't get to use the HOV lanes very often, but when I do, I feel like I'm flying first class.

Mom won 600.00 so we made the drive to 290 to grab her winnings. It was a smooth transition no line…read moreand the ladies were very pleasant.

I'd been keeping an envelope filled with $2 winning lotto tickets, as well as a couple of…read moredouble-digit tickets, as well as one that was $160. There may have been about 25 tickets. I'd attempted to claim the $160 ticket at a couple of gas stations and was turned away, so during my lunch hour on the Friday before the new year weekend I found this claim center location online and decided to stop in. The building was very unassuming and the only security for the building was a middle-aged guy in a golf cart, staring down at his phone, in the parking lot. I saw no security inside the building or inside the office. That was a little concerning. NOTE: For anyone who wins big in the lotto, it's pretty much up to you to protect yourself when visiting this location. When I entered the office, which consists of a wall of windows looking into the waiting area and the waiting area is the size of a typical doctor's waiting room, with a huge plexiglass partition that had round holes cut out to talk through and cut-out slots to pass things back-and-forth below each of about three of the holes. There were three couples sitting in the waiting room and no customers at any of the windows. I approached the counter and a claim representative, whose last name is Torres, slowly made his way to the counter and asked how he can help me. Through the small cut-out circle, I told him that I had a envelope of tickets that I needed to claim. He looked at me, blankly, looked down at the 20+ tickets I had in the envelope, gave a very annoyed sigh and with an aggravated tone asked me how much it was. I told him that I didn't know. He told me that I could use the scanner at the end of the counter. After I get the total dollar amount of the ticket, I move back to the counter. At least two other reps are at desks and just stare at me standing at the counter. Mr. Torres is standing at a computer, closer to the window, and looks at me with contempt as he slowly makes his way back to the counter. I give him the number, he looks down at the tickets and gives me that aggravated sigh, again. In a continued annoyed tone, he tells me that I can get the clams at a store. I expressed that" I'm here at the claim center, why can't I claim the tickets here?" He then says, again in an annoyed tone, "If you want to fill out the back of each ticket and fill out the claim form, it's up to you." All the while, he has one hand on his hip and one on the counter, looking at the envelope as if it was a toxic waste bag. Now, my patience is done. I told him to forget it, since he was acting like he didn't want to help me in the first place, and I left. I'm not sure why Mr. Torres couldn't have just done the job of a Texas Lottery Commission Claim Center Representative OR kindly explained my options and suggested my going to a customer service booth at a grocery store. I don't understand why he had such a horrible attitude.

We actually adopted through SPC and had a normal experience, there isn't anything worth suing over…read morein my situation, we had a failed match, but we were told to expect that, this isn't an easy road to take. We do wish she would have been more communicative but all of it was worth it once our little one was in our arms.

They were friendly and helpful. I've never been to a dmv where people automatically try to assist…read moreand even if they don't know the answer to your questions they still try to find you help

The workers here have no personality and are very unprofessional. Especially employee at window 24…read more They are angry and rude with everyone that is being serviced. I was here for 20mins and there was no great customer service. This is a State Official Agency, they need better employees. Employee at Window 11 was very sweet and helpful.

Now that I've been here more than just a couple of times, I'm going to have to update my review of…read morethis place. I knew a four-star rating for a USPS was too good to be true. Most times, there's only one person working the counter, no matter how long the line gets. If you plan on coming here and standing in line, feel free to bring a Harry Potter book or two. Or better, bring all seven books because you're pretty much stuck here if there are people in line who are applying for passports because those would take for-f'ing-ever. Why two stars instead of one? Despite the long wait, I have to admit that the one lady working the counter is always courteous and doesn't act like your typical jackass USPS employee who are always rude. Don't really have a choice when it comes to USPS, I have to keep coming here. Meh.

inadequate personnel on duty. eight persons standing in line for packages for note than 30…read more minutes.