The reception staff kept me waiting to check in and didn't acknowledge me or apologise for the…read moredelay. There were 3 staff behind the reception desk, they avoided eye contact and none of them could be bothered to say hello or explain what the delay was. Very poor customer service. It's been like that for years though. The gym facilities are quite good but poorly maintained and not cleaned regularly. There is chewing gum in the cup holders. Wash your hands after using any equipment. If you pay twice the price and go to Bolton Arena, the staff greet you, chat and the machines are cleaned and maintained constantly.

I joined the gym here a year ago and cancelled it in January when I decided to go elsewhere. The…read moregym facilities were fine, however the reception staff could benefit from further customer service training. After I cancelled my membership they continued to take money out of my account. It has taken almost 4 months to get my money back and then they are still saying they will not give me my full money back, which they have taken out of my account without my permission! In my line of work I would have given some form of compensation for the inconvenience because 4 months wait is ludicrous! Instead I am losing more money. I only live round the corner but would now willingly drive miles out of my way not to go to horwich leisure centre.

I go to this gym and for £9.99 a month I really cannot fault it. Joining fee is £29.99 but they've…read morealways got deals on for free joining and first month free. The staff here, from cleaners, to reception to sales staff and PT'S are all awesome. PT sessions are £25/hour but PT'S will let you do just 30 mins, and man do they work you! A massive variety of classes including Les Mills favourites Body Combat and Body Pump are on with fab instructors, all included in the monthly cost. The weights area is decent too. Only problem is people are dead scruffy and don't put their weights back. Would highly recommend to anyone looking for all budget gym.

Dela salle fc is a fantastic club, football starts from 4 yr old holding group all the way up to…read moreopen age. The club is run profesionally and has been awarded charter standard development status from the FA. Please visit our website http://www.delasallefc.co.uk for more info