I had to wait a couple minutes so that the dark skin lady with dreads could finish using her phone. A simple interaction as of giving her a barcode and dropping off a package made me download this app that's how bad the costumer service was read more

Management really needs to look into this location, I have to agree with other reviews, the customer service of most associates is the worst I've ever seen anywhere. It makes you now want to have to go there because you feel you're an inconvenience to them every single time. "I hate working here" "you're bothering me" faces written all over their faces, a lot of mobile phone usage while assisting customers. It's not everyone, but there is a culture of lack of customer service and bad attitude in this location and I assume nobody will ever get fired so this is accepted. That should not be allowed. Suggestion: you need screen covers where employees can't see what customers are selecting "How was your service", employees look at you when you answer the question and if this location is getting good responses that's the only reason why. read more

There is a dark skinned woman with dreads that works here who is extremely unfriendly, unhelpful, and rude. I have been coming here for years and have decided today I will no longer return. I needed assistance with boxing an item, I am 9 month pregnant, and she told me to go to the back of the line after waiting for thirty minutes. It saddens me that USPS allows this after multiple reviews on this individual. Will take my business to fed ex going forward. read more

Horrible customer service. I avoid going to this store because it with any of the staff at this location. extremely rude people. They don't greet you, they make you put your own label on your packages. They don't respond when you say thank you or say how are you? I've been going to this location for 4 years, I can't believe these people are still working there. I really hope they change the staff here. What a shame that these are the people that work for the government. I'm not sure who hired them. They are by far the worst. I rather travel to Weston or us the mailbox place then deal with these extremely unpleasant women that work here. read more

the absolute worst customer service ever!!! the representative could barely hand me a pen bc she was too busy on her phone w an airpod in. it was like i was inconvenience her. she acted friendly to the usual customers but wouldn't even look at the other customers when taking care of them at the desk. disgusted! soooo rude. i will never go back!!! read more

The customer service here is terrible. I was "helped" my Melody. She has a disgusting attitude and was very rude. She was rude to the customer that she helped before me as well. Avoid the is place if you can. And if you can't, pray that you don't get stuck with "Melody". read more

Have been using this location for 8+ years due to proximity to my work. I have never written a review until now now as I am finally fed up with the multiple instances of disrespect and basic courteous mannerisms that are lacking. The main lady has been miserable for the eight years I have been attending this location. Never makes eye contact, very short and rude with customers. On my most recent visit, I greeted her warmly and informed her of what I needed. No one else was in the location at the time. She made me wait 4+ minutes to even greet me back and acknowledge what I needed. And then when I grabbed my receipt from her, which she refused to extend her arm fully to give me. She acted like a victim as I didn't say thank you and walked away. This victim mentality needs to stop and customer service needs to be revived in this location. read more

People listen to me i did a complaint the woman that is the rudest of all of them working in there is clerk 74 and her name is Bernadette something like that but clerk 74 for sure is the nearest usps by my house and I'm tired of her attitude so I texted to usps customer service and they call and the solution they gave me was to use the machine and scan my packages myself but I was amazed when she said that they are not gonna fired her they are going to speak with the manager that I'm sure must be her smh so there's no much to do but just making a complaint in costumer service read more

Sent out a package two days ago and it hasn't even left the facility, you cannot call them by phone and it's hard to get there during work hours. I want a refund and my package found and sent read more

Horrible customer service. I just went to the post office to grab a large priority mail box to pack an item with the label I purchased online. I politely asked the taple for the cashier lady. She was very rude saying I had to go to the end of the line. I said there was no point to go to the line if I just needed the tape to do my own. She kept being bery rude. And gave me the tape after I ask again and all the show she made. I packed my box and left to drop my box at another location. Never going back again. read more

The nicest staff. When I first started using USPS, they took the time to explain to me how each box would work and the prices. I was shocked! I I had never had a shipping company go out of their way to be so helpful. read more

The woman working behind the desk on September 10, 2024 at approximately 1:20 in the afternoon is the absolute most horrific customer service agent I've ever run across. She couldn't take her eyes off of her cell phone, which was sitting on a cell phone stand on the center of the desk, where she was working she was short and nasty to every customer that came across her desk in 10 minutes I was standing in line. If I was her supervisor, I wouldn't think twice, but to fire her on the spot. read more

Martisha went above and beyond in helping me ship my son's shoes to him at college. I was struggling with the size and cost of the boxes. She was pleasant, professional, and knowledgeable and reassured me he would get his shoes, once she found the perfect box. What a blessing she was to me. Thanks so much, Martisha! read more

Tucked away in the shopping plaza next to Lowe's in Davie, this small boutique store is just right in customer attention, products, and the service needed when in a rush. I am stoked to have discovered them and will continue to go there during my lunch break from work when needed! read more

USPS - Post Offices Near Me - Davie, Florida

Vernadette was super helpful, going above and beyond to help me get my package boxed up and sent out. Was an odd shape and she basically made me a box so I could ship it out. I don't know what they're paying her but she should get a raise!!! She's the BEST! read more

The only reason I can give this location three stars is because of the gentleman That works there he is always so pleasant making up rhymes always has a smile recently there is another postal worker was assigned to this location This woman is just rude ,very soft-spoken And when you ask her to repeat what she says she rolls her eyes It is very uncomfortable going to the post office knowing that she may wait on me.. I would wait an hour to have somebody else wait on me then to have to deal with her disposition which is very unpleasant read more

Zero stars. Lazy, not helpful, nasty attitude for no reason, none of the girls wanna do their job. Poorest excuse of a post office I've ever seen. Treating the elderly folks in front of me with utter disrespect, the list goes on. No clue how these women have jobs here. Entitled, clueless, uneducated people. Crazy. read more

Martisha is so rude and not helpful at all. Not coming back to this usps. Bad experience.

This is the third time I have been to this PO in 4 weeks where all systems are down and they cannot help anyone with anything. Also poor attitudes behind the counter. read more

Stopped in to do the if it fits it ships box, however there are only small boxes on the shelf. I guess yhey expect you're going to wait in line to get a box then fill out the address information and wait in line again to mail it? I don't think so. I'll just go to FedEx. read more

I wish I can give zero stars. One of the worst post offices ever. The women behind the counter are rude, unprofessional, always angry or mad at something. I wonder how much fungus covers their brains so they can feel so unhappy at all times. I am sure they hate people. All people. I will never step foot in this office again. And now the only nice man working there is gone. The women probably poisoned him with their souls and behavior. Who can survive around haters ? Never going back. read more

I typically go to this location because of the convenience near my home but today was the absolute worst. Both women working today were extremely rude and impatient to customers. One of the ladies I've never seen before but the other one is always there. she is extremely rude, she behaves as if she hates her job and as if the customers are dumb. She makes going to the post office a horrible experience. I always look forward to seeing the only gentleman that works there from time to time but he's usually not there, but he is very pleasant. Both women need to find a new profession that doesn't involve interacting with customers or change their attitude. As far as the location, supplies are very scarce. Hit or miss and the shelves are always in need of replenishing. During the day there's typically a very long and slow moving line and only one attendant. read more

I was in an out even with a line! The clerk was very fast and nice. Great customer service.

For the second time I dropped a box since the place never opens on time without getting a receipt and the package vanished. Be careful

Who mails stuff anymore? Well, from time to time I do! I've come in a few times now to ship out some documents for work and I've always had a good experience. There is never really a line, the staff is always friendly and helpful on what would be the best option to ship something. I came in once to send my friend in Europe some Cuban coffee. They helped me choose the best box and walked me through the process of what would be the cheapest price to get it there in time. Same goes for anything I send domestically. They always run down my options and offer (honest) advice on what would make the most sense. The place is a little outdated, but really...it's a post office. If anything maybe I like to come here for the simple nostalgia - I remember going to post offices as a kid with my mom. Waiting in a massive line, just to send a package. Crazy how much the world has changed in the last 20 years. read more

The hours online say 7 AM to 7 PM however when I arrived at 7:30 AM and went to the door the location was not open. They do not open until 8:30 AM, so glad I drove here this early to get supplies and now I have to look for another post office! read more

the worst customer service I have ever experienced. both women at the counter had horrible attitudes towards each customer walking in and acted like they shouldn't be there. read more

By reading previous reviews I can see that this it's been going on for some time, and I'm not the only one that find that the only person worth coming back to this location is José, the other two ladies are, first, very rude, neither of them uses the name plate, looks like they don't like their job and is our fault that they can't keep watching their show in their phones while working, they both move less than the frontal bone. read more

Was recently there and I can echo the sentiments of many of the poor reviews listed here. Not only was the person behind the counter mean and surely towards the customer line, I also noticed that were no USPS boxes or envelopes out on the shelves for customers looking to ship packages. I left in disappointment over the whole experience and went to the nearby sawgrass branch, where there was an abundance of everything, and the postal worker was very patient to answer questions as well. read more

Customer Service Terrible ! Woman behind counter RUDE . I'm an American from Philadelphia, she's speaking Creole on cellphone. Never got a good morning , thank you , have a nice day , or up yours . Sorry I bothered her from her personal business. read more

WORST USPS LOCATION EVER! Horrible customer service. Very rude staff specially today! I needed help with a small package/box and they made me buy an entire tape roll just to tape the top of the box!!! When they usually help you our with it if it's just a little piece. There was a huge line (there always is, no exception today!) and there was just one lady helping customers... apparently the other one, who came out later after seeing the huge line, was inside looking at the cameras according to the one outside said. If my package gets lost, it's their fault. Didn't give me a receipt. Just told me to put it on the side of the counter (I already had the return label printed) CHANGE PERSONNEL!!! read more

Horrible customer services.. Does she hate her job?? Why she is there??? We pay her paycheck.

Today Saturday Feb 5 2022 I arrived at the post office at 12:00 to ship my business material, however the location was closed. The location is supposed to be open until 2:00pm as sign on door say. This affects by business very much when I cannot rely on the Postal Service to be open on schedule. I frequently encounter very rude employee's behind the counter. Recently the supervisor was there at the office, and it seems that he too is becoming poisoned by these 2 other lazy and careless employees. My tax money is being wasted. read more

As an American going to a post office should feel friendly, fast and efficient. These people get paid good and they still act like hate their job. Mind you only one lady was there assisiting an entire line. & then they say mexicans take jobs. Smh. Makes no sense. Find a friendlier usps post office read more

Worst customer service ever. I never understood how people who literally work in the service industry, speaking to customers, could be so incredibly rude. The man who works here has ALWAYS been rude every time I come In for something as if I should KNOW certain things then not explaining or offering solutions to correct me. Instead you get an attitude and on top of it I have had multiple packages arrive to destinations absolutely torn up and destroyed -- what kind to standard is this ?? I'll pay extra money for FedEx or to avoid this location. BE NICE TO CUSTOMERS. read more

Horrible customer service. As a veteran who was a government employees I expect them to at least say "how may we help you"? No employee doug is a racist asshole who doesn't even look at you if you arent white. He looked at my husband and I with disgust before we walked to the counter. We have never spoken to him prior to this. We felt in fear of our life as if he wanted to harm us because the look in his eyes expressed this. We weren't sure if a hate crime was going to occur. We have never had rhis issue ever. It's a small new post office so i guess they feel they dont have to be professional. My husband even observed one other associate speaking rathwr rudely to this woman in front of us. Doug doesn't even ask what you need. He waits for you to speak so he can rudely tell you loudly that he can't tape your box. I've never felt so disrespected as a combat veteran and a person. If you're an ethnic veteran please boycott and blacklist this location until David fires Doug. Helpful? read more

Rudest staff ever. Very time I've gone the lady rolls her eyes and is so incredibly rude. I'd rather go to the Sawgrass location and fight traffic and parking at the lousy than go to this one by my house. read more

I feel like they should have at least 3 people working at a time. Things would move a lot faster. There is always a line when I am here and of course with my luck everyone in front of me has a difficult package they are trying to send out that takes forever to process. But overall the lines aren't too bad and you should be in and out in 20 minutes. I will say every employee here is very friendly and helpful. I wish they had the self-service machine, which would help with the line. But if you pay for your postage at home you can drop off your package outside without ever leaving your car. I would highly recommend this place if you live in Plantation or Davie. It is less busier than the post office near Broward Blvd/University Drive in Plantation. read more

This is the best Post office I have ever been to, and I have been to some really bad ones. It is very quiet and the staff is nice and helpful. Most of the times my husband and I have been here to mail packages, we have not had to wait in a long line. Actually, if all you are doing is dropping off packages, you can skip the line and simply drop off your packages at the front counter. The staff encourages it. My only complaint is their lack of consistency with the pick-up window. Sometimes the window is open, sometimes it's not and it can get pretty packed on certain days. We usually wait until Saturday morning to go to the post office. They open at 8:30 a.m. read more

Long line out the door everyday with only one customer service desk agent working. Clearly this is due to terrible management or the lack of. read more