It's a post office and you can do some postal things here. But not all. So if you have a prepaid…read morepriority mail, will they put it on an envelope for you? No. Too hard. They want to sell you tape. Come ready or stay at home D:

No issues with this location but the mail service by Abraham Lincoln Airport is despicable. We can…read morego days without mail service and then we have neighbors bring us our mail and we put their mail in their mailbox. It is an endless battle figuring out what the hell is going on with the post office.

They don't ever answer their phone I'm homeless waiting for important mail and not currently in the…read morearea so I need to know if my mail is there or not before wasting a trip

Good luck with the line lack of pens and zero availability of standard usps labels boxes etc. I…read morewalked out and went to another location

I do not understand why my mail box can not be closed each time I have mail delivery. I have…read morecomplained off and on about this for the last few years. Very easy to lift and close. Have talked to the supervisors in person because no one answers the phones. They said they would check into it and make sure the carrier knows to shut the door. Also can someone explain to me why the Peoria Post Offices have phone numbers that do not work listed in a phone book that was just distributed to my house less than a month ago?????

Incompetent and time consuming I wasted money on next day delivery for something that will be…read moredelayed due to "animal interference" despite the fact that all the animals were put up at the time. And apparently the drivers aren't allowed to contact me when they bring my package so that I can help them to avoid nonexistent "animal interference" in addition to that it took me 8 phone calls and over an hour of my time to learn this small piece of information. This is the second day IN A ROW. That this has happened. And apparently picking up the package from the facility isn't an option because the drivers (whom I can't call) have it. So I recommend using a REPUTABLE establishment...not a joke like this one, one star is overly generous. I just got an update from amazon informing me that the package that is currently about 10 miles from my house will take a week to get here; even if they walked here it wouldn't take that long. I am disabled and unfortunately I have to rely on institutions like this that clearly have no respect for the handicapped, I am considering contacting the ADA because this negligent behavior could have been a real problem if I had tried to send medical supplies I'd probably be dead by now. I could have rolled there in my wheelchair in less time than it would have taken them to drive here.

Wally, of Wally's Tractor Hats, is in Mt. Pleasant to be a vendor at the Midwest Old Threshers show…read morefor Labor Day weekend. He needed some stock and so we had 5 boxes of merchandise shipped via UPS to the Post Office in Mt. Pleasant. We have NEVER had an issue like the one we had today. Wally went in to pick up his boxes and Albert (the head clerk) extorted $110.15 out of him for USPS fees because we did not send them that way. Wally had picked up a box sent via UPS from there 2 days before with no charge, so why a charge today? I spoke with a nice gentleman at UPS in Burlington and he told me that there should never be a "pick-up" charge at the post office for UPS parcels because they pay to have USPS deliver packages for them from time to time. This is a black eye on an institution that already has problems, without adding a power trip from the clerk to them. Also, the post master came from the back during a heated discussion over this to reinforce the extortion amount. My father paid, because he needed his boxes, but I am going to dispute it with our credit card company. Anyway, after reading the google reviews (and leaving one of my own) for this post office I can see that the customer service there is an ongoing problem.

This was a nice post office. The staff was very friendly. I went to get some postcard stamps…read more I first visited after hours hoping for a self service machine. There was a guy sleeping in the lobby by the PO Boxes. Bless his heart. He's there often, I was told. The next day I got my stamps and they were nice enough to hand cancel them for me, so they were postmarked Hannibal instead of St. Louis.

I had spent some time writing out my postcards. It's one of those things I do when I travel. I pick…read moreup a dozen or so cards from some interesting place and send them to my friends. Now that my fingers hurt from writing (who *writes* these days?), I need stamps. This post office was easy to locate and they have a free parking lot as well as space along the street. Parked and went inside. The clerk was pleasant but had to go in the back to get 20 post card stamps. I guess people don't send many postcards these days from a city that is heavily reliant on tourists? Stamps applied and they have a drop slot inside. There is also one outside. The post cards arrived a few days later. [Review 19727 overall - 204 in Missouri - 699 of 2023.]

First time I've ever gave a 5 star rating for Keokuk, Iowa post office, but I had a problem with…read morethe key to my mailbox at my Apt. Complex and called them and talked to a young man named Cole. He told me exactly that everything will be taken care of tomorrow since no one was in my area today. He said it will be fixed, took my name and number and will call me tomorrow when it's done. This is the best customer service from Keokuk Post office that I've ever experienced. So if anyone needs help... Please ask for Cole. Very professional and caring. Brenda Huffman Keokuk, Iowa.

I had a delivery of video material sent to me initially in mid-November. I missed it due to a…read morevacation, so I had it sent again by the sender in mid-December. The delivery person was irritable and didn't want to exert to deliver, so they immediately gave up and help my package up at the post office. I was unable to arrange to get there, so I never got my package due to lazy people. Avoid this like the plague.