Always professional. They could use a second customer service rep to step in when it's busy but the…read morestaff know how to move the line. Nothing is simple and fast when you are shipping something unless you have a prepaid label.

Front desk turned me away at 4:30 even though the office doesn't close until 5. Who does that? Come…read moreon. You can't even let me mail a package? Seriously?

A-Ooooook! This post…read moreoffice will get the job done. The location is excellently placed in Utica Square so you can leisurely shop around and grab a cup of coffee from the Starbucks before you walk in. Expect a 5-20 minute average wait to be assisted in this smaller post office. The staff is kind and will be glad to help you if you drop any frustration you may have while waiting. There's a convenient machine you can purchase stamps from without having to wait in line by the PO Boxes. Sip on your latte and relax. Life's too short to be frustrated when there are nice humans that will help you.

They close at 6:00PM according to USPS.COM I arrived 7…read moreminutes prior to closing time and I was asked to leave because she ( Elisha / Alisha) said she had to leave by a certain time and she was NOT going to be able help me. Like seriously !!!!

Parking is scarce and tight squeeze But nice drive thru…read moredrop off location Line to the door and waited 15min Maybe bc it was the 2nd of the month Nonetheless the lady wanted me to buy a roll of tape $5 for one piece of scotch tape to put on envelope to ensure it didn't open. Ridiculous!!! Someone needs to mop these floors it's really dirty inside here

The workers are friendly but they don't do a good job of managing the line at all. I waited 30…read moreminutes for a book of Christmas stamps and when I got to the front, they told me they were out and did a terrible job of showing me other options. What a waste of time.

Friendlier staff nowadays Quick service and hardly busy…read more Clean location and plenty of shipping supplies. Helpful for any questions Tons of PO Boxes as well. Large parking lot so no issues with finding a spot!

Excellent customer service. All the supplies you need to get your items mailed. It's close and…read moreconvenient.

The reviews about rude workers are correct. Two of the people (one m ale/one female) are so rude…read moreEVERY time I use them, it's as if they added a swear word at the end of each sentence or slapped me (they don't, but it feels like it). They have a way and an attitude of trying to make people look and feel stupid. And I'm a chemist with a high IQ, but they treat me (and apparently others) as if we're incredibly stupid and annoying. One guy is ok. The third guy is a DOLL! SO sweet. I hope he lasts, because he's the only one I don't dread talking to. In fact, when I don't see him, I just stick my packages into the slot so I don't have to interact with the rude workers. As for the older guy with glasses and the older woman with the silver pixie: if you hate people and working for the post office so much, why don't you just quit?

Rude workers. Came to mail off a package and received no assistance. Waste of time. Do yourself a…read morefavor and go to another location.

Walked 1.5 miles here and there internet is down. They can't scan any QR codes so essentially I…read morewasted an hour of my time. This is the 2nd time this has happened at this sand location. Between that and the moody people working the front desk who give you attitude I literally hate everything I have to come fine here. It's always something here, I don't think I've ever had one enjoyable experience at this USPS. I now understand why they're always loosing money.,what a shame

I went in to get my passport and had complication with my ID (my grandma had mistakenly taken mine…read morethinking it was hers). My interviewer, an amazing lady named Susana, was very understanding and kind, allowing me to still get my passport appointment competed while my mom brought me my wallet. her kindness and patience is something that will stick with me, and I had a wonderful experience

Once again, USPS lost my mail. I sent a check for my mortgage payment on June 25, 2025 and on July…read more9th my mortgage company still had not received it. I had to do a stop payment on my check, which cost $32.00, and make a phone payment in order to avoid late charges. This is the THIRD TIME this has happened. In total I have had to pay $96.00 for stop payments due to the post office's mistakes. I have called their customer service several times to complain about this but it just keeps happening. I also get other people's mail all the time and my mail delivered to wrong addresses. We pay postage to have our mail delivered so I feel that when they lose our mail they should have to reimburse our postage and whatever else their carelessness has cost us, such as the stop payment fees or late charges but they refuse to do this. I'd like to point out that I send all my mail directly from the post office so it's not like it's getting taken out of my mailbox. USPS has become so unreliable and irresponsible that I am afraid to send anything through the mail. Any future payments I have to make will be done by phone or online because I can't trust our postal service to do their job.

I put in a forwarding address and mail in December didn't get forwarded till April 2024read more