I want to comment on Victoria in the echo lab for her professionalism and kindness. She was very…read morethorough but still personable and cheerful throughout the whole experience. We must have asked a million questions, but she NEVER made us feel we were bothering her. I was there for possible heart problems, but she let us joke with her to keep our spirits up. You may need to clone her .... Thank you Victoria, for helping us have a good time during a scary day.

The lack of professionalism with this institution is appalling. I have been given such a run around…read moretrying to make an appointment that I'm beginning to wonder how or when anything happens here. The scheduling department drops calls or doesn't return them, they can't find paperwork that the referring hospital has confirmation numbers for. I don't know if even want the procedure done there. Good luck people

Today, we have an appointment with laryngologist Dr. Lina. He did a thorough assessment, while…read moreusing a scope, with tiny camera and microphone, to get a close look at my vocal chords, throat, nostrils and recordings of me speaking pre-printed words, breathing, humming, etc., he approved I could have c-spine surgery, as needed. The room was clean and tidy. The assistant and/or nurse that brought us back (even tho scared of my service dog) brought us large tub of water for her and an oxygen tank for me, so I could save battery on my portable for drive home. Yesterday, we met with Pre Procedure Services and the NP was thorough, went through all of my medications, reviewed my providers and finally, EKG. She did a great job and I was surprised to see that the patient room was tidy and clean (first) for me. Of course, we walked so much, I couldn't breathe, barely catching my breath, used rescue inhaler and finally, could breathe. We live about 25 miles away, its rush hour traffic, due to timing so it takes little over an hour (one way) to get home.

I read with interest the reviews from patients who had adverse experiences, some similar to mine,…read moreand saw that they were referred to a patient representative with an offer to hear concerns. In my experience, this route goes nowhere. I have gone through the proper channels to raise concerns that represent systemic issues at Anschutz, with no answer, no response, or a call from someone saying she would "look into it" and call me back in a day or two. Never heard from her again. My time there is past, and I will never return for care, after my long wait for a second opinion elsewhere who actually treated me, after my documented neurological deterioration went unaddressed at Anschutz. However, my continuing concern lies with other patients there who are subject to the same systemic practices that I was, including, but not limited to: copy forward errors throughout my chart which misled downstream clinicians, lacking fund of medical knowledge among attendings and fellows - fellows who served as gatekeepers for care denial based on lack of knowledge, claims of accreditation yet operating against published directions by the accrediting agency without explanation or documentation, refusal to answer patient questions, non-escalation of treatment in a patient known to be worsening, dismissiveness/minimization, and worst of all, records falsification. Nurses, MA's, and front desk staff were always kind and responsive. The physicians I encountered, as a group in one particular department (Neurology) were not. What is allowed will continue, so: Knowing that systemic issues have been identified by more than one patient, are you willing to address them seriously, or simply continue to refer patients to a number or email that goes unanswered? Thank you for your kind attention to this matter. Edit: from your response below, you have confirmed that you're not interested in permitting patients to make contact in order that their concerns be heard. Thank you. This review and other others like it have now become a cautionary tale for other patients.

This Kaiser clinic and Pharmacy facility is where you go for check ups,Dr visits and prescription…read morerefills. Located at 14701 E Exposition Ave in Aurora making it convenient for all. Great doctors and staff. Very caring because that's what they do. Easy automated prescription refill system for pick up or delivery. Thanks Doc! SYOY

I came for a visit to see a male doctor Raymond Anthony shepherd excellent doctor cares about you…read morelistens to you and he's at best interest in patience. but they gave me a female doctor that goes by the name of Elizabeth a Banwart do primary care . I came to talk about my results and solve them maybe get some pills or something to get better But I feel like she did not listen all this clinic cares about is having you as a guinea pig and having you take test after test I took a blood test and did not eat anything to be ready for my test for her to say that it was not early enough for my results to come clear all do there results in the system and all she did was give me the same test that and added some other tests that has nothing to do with my results They don't even respect your wishes in the doctors that you choose. She wants to take the same test that I already took again just waiting time and money I requested another appointment with the same doctor I saw in the beginning she ignored that and only gave me a visit to take a blood work and other exams that that I already took an extra exams and did not listen to my request of seeing the same doctor that I seen in the beginning. I requested to see same doctor I saw in beginning for my visits and she didn't even listen she just requested me to take the same blood test that I took and more test avoid this clinic at all cost

I had gone to the VA emergency room because I was feeling ill and feverish. I was just planning on…read morethe usual taking my temperature, having a doctor talk to me, prescribed some medicine then send me on my way. But this visit I was taken aback by in the midst of my visit they said I needed to stay overnight. While there they ran scans and tests on me which turned into three more night visit. The care I had by the VA was impeccable. Of course they got me up at all hours of the night and day taking vitals and ensuring I had my meds. Great room service as if you don't call or forget to call them they will call you. Unfortunately the food is not the best nor flavorful but I'm sure the lack of flavor was for the particular diets patients may have.

5 years and in agony. Dr McConnell refused to treat. ENT clinic is a joke. Community Care refused…read moreto treat. I bet if Trump went there they would treat him propery. No wonder so many veterans commit suicide. They are going to have to improve services and not be so lazy.

They are wonderful! I have had to go here for stitches and they are top notch. Staff is caring and…read moreservice is excellent!

This place was amazingly!!! My roommate was run over by a truck on his foot and these ladies ran…read moreout, picked him up, put him in a wheelchair and brought him in to quickly give him pain meds, ex ray him and give him a referral to get surgery! They were kind and compassionate and generally considered with him! Thank you ladies Sooo Much!

The phone system is absolutely horrible. Impossible to get any department to answer calls. Total…read morefailure for this medical facility.

Most of the staff are kind and caring! Safety is a priority,…read moreso I understand the reason for taking items from us. Some didn't seem to receive optimal care, according to them, but those patients were rude, bossy, and demanding. Politeness goes a long way. Overall, I have no complaints; most of the staff were caring, especially Girma, Agnes, Nick, Patty, Mitchelle, Mary (Maria?), and Rachel (Rachelle?) They only give pullups if that is your stated need, otherwise you have your underwear.

I originally thought Mango House was a food court but it's an entire place for community for…read moreimmigrants and refugees. I really like the foundations of Mango House. There's a clinic, tax services, dental, etc. It really was meant to serve the community so I love to know more on how I can support. I came for the food court and it's a small selection but everyone is so kind and nice (restaurant reviews and photos will be added according to the restaurant's own page). I like the decor of the flags and the mango mascot all around. There was a small tv playing the World Cup and there were people gathered around to watch it. They have a private parking lot. Def worth checking out. I'll be back for the food of course.

In addition to community resources, Mango House has a great array of small food hall shops from…read moredifferent international locales -- Burma, Nepal, Syria, Ethiopia, Haiti, etc. Your party can order wherever each wants, and it's brought out to the table you're sitting as each shop completes it. We ate from a number of the shops (Burma, Ethiopia, Nepal), and all were great -- good sized servings, very reasonably priced, and with great service. Plenty of parking in back (there's also a door there). The whole thing very much felt like eating while traveling abroad. Nifty place. We'll be back.

I'm new to Kaiser and I liked that everything I needed is located at one place! The pharmacy, the…read moredoctors office, the gynecology office, the pediatrics office.. this location is easy to navigate and has a Starbucks I side as well! The staff here are all pleasant and helpful, I haven't had a bad experience. I like my new doctors so far and feel like they truly care about my concerns and overall health.

I've been a Kaiser Permanente member since birth and generally have had positive experiences, but…read moremy recent visit left me feeling disappointed and frustrated. For the past few days, I've been dealing with typical viral cold symptoms that escalated to include a persistent cough, chest pain, shortness of breath, throat irritation, nasal congestion, bloody discharge, and a severe headache that turned into a migraine. Concerned about these symptoms, I tested twice for COVID-19--both negative. After my chest pain worsened, my friends and family urged me to seek urgent care. At urgent care, I explained my symptoms and received a strep, flu, and another COVID test--again, all negative. Despite feeling like there might be an underlying issue causing my symptoms to worsen, I was given a breathing treatment, prescribed an inhaler, and sent on my way, feeling like I had wasted both time and money. After following the care plan to the letter with no improvement, I made an appointment to see my Primary Care Physician (PCP). Instead, I was met by a nurse, Ms. Roberta Owens, at the East Denver Clinic on August 26th. I arrived slightly late, feeling absolutely miserable, and received a call while checking in, warning that my appointment would be canceled if I didn't check in within 10 minutes of the scheduled time. Already struggling to speak due to my symptoms, this added stress was not helpful. Ms. Owens quickly took my vitals and started asking pre-questions. From the start, our exchange felt defensive and combative. I was coughing so severely that it interrupted my speech, yet she continued to push the conversation. There were no tissues in the exam room when I asked for one, adding to my discomfort. I expressed my main concerns--particularly the intense sinus pressure and headaches--and suggested that I might need a referral to an ENT specialist. Instead, she ordered a chest X-ray, which unsurprisingly came back clear. Back in the exam room, Ms. Owens reiterated that what I had was likely just a cold, dismissing my concerns. While I understand that sometimes immediate medical remedies aren't possible, compassion and kindness can go a long way. Unfortunately, Ms. Owens seemed dismissive and didn't listen to understand my concerns. Her demeanor left me feeling emotionally drained on top of already feeling physically unwell. This experience was a stark contrast to the quality of care I've come to expect from Kaiser. I hope that future interactions will be more attentive and empathetic.

Not organized had forms needed filled out they kept sending the wrong ones four time total idiots…read moreno wonder everyone is leave this clinic they can comprehend simple tasks ‼‼‼‼‼ This clinic used to be good now I am looking for a new primary care provider that can fill out simple forms and send them without me having to keep requesting them since March sent the wrong once from April of last years and the property sent them so many times and still keep getting the wrong ones .Short staff and don't care if they don't send them part of UCH which is giving them a bad name .

This was my first time coming to this location. I usually go to the Brighton location. Even though…read moreI was late (Denver traffic is horrendous) they took me in and still permitted my appointment. The location is easy (once you know what to look for). It is on Sable, on the East (right) side of the street when headed North. This was before you got to 6th Avenue. It is a large building shared with many other businesses. The hours are posted on the door. When I got there, their computer system was down too, which made looking up records difficult. Nevertheless, we got the appointment completed. You do still need to wear a mask per business rules. There is a lot of seating in the lobby and lots of stations to talk to intake. I can see this place can be very busy. The people were very kind and helpful. We joked about my high bp and that I needed a few minutes to 'calm down' before taking it. Turned out magnificent! They even gave me a better 'card' for next time. I plan to return as they are actually closer than the Brighton clinic. Plus, the ladies were a delight to chat with.

My wife delivered our son, atlas here. From what I've heard this hospital specializes in…read morechildbirth, pumping out nearly 4,000 babies a year. The actual hospital is nice, and their menu of room service offerings was pretty solid for a hospital. In terms of service I'd say it was a bit inconsistent. Although, Maria in the postpartum ward was a star - Id recommend asking for her. She was compassionate, detail oriented, and caring.

Every year on my son's birthday, the pain resurfaces--not from motherhood, but from the trauma I…read moreexperienced at Rose Medical Center. I came in ready, informed, and expecting care. What I got was the opposite. I was dismissed, ignored, and left in distress during one of the most physically and emotionally vulnerable moments of my life. Despite being in clear medical need, I wasn't taken seriously. I wasn't supported. I wasn't safe. This wasn't just disappointing--it was traumatic. Years later, I still carry the weight of that experience in my body and memory. If you're considering delivering here, know that not everyone walks away feeling held or respected. And for Rose: birth is not a production line. It's a threshold. Please treat it--and us--with the reverence it deserves.