Disclaimer: I worked here from 2006-2007…read more Hands down, the best nursing home I have worked for. The interior decor may be a bit dated, but the staff is wonderful. You don't see patients sitting idly in the halls after having been put there for the staff's convenience. The recreation department always has games and activities planned, and they even have a monthly happy hour. There is an onsite salon and a hairdresser who comes once or twice a week as well. If you choose Wolcott Hall for rehab (broken hip, surgery, ect) The physical therapy department is also absolutely fantastic and will have you (or your loved one) back up and around in no time.

Wolcott Hall has an excellent rehab department. The staff is attentive, and wholeheartedly care…read moreabout the resident goals

Horrible care, neglectful, dirty place! Please do not put your loved one here. Anywhere is better…read morethan this place.

Very sad to see Residents in poor conditions... sores on their buttocks from not being cared…read morefor.... Nursing care for my neighbor was questionable.... The owners should go into these places and see for themselves have these nurses are just sitting around very sad. Most of them are just there for the paycheck.

Last minute root canal on Friday. Expertly done. Tooth saved. Insurance accepted. I am grateful to…read morethe team.

Dentist was very good but staff needs improvement. The dentist asked his assistant twice to set…read moreup for him. I came in for an extraction and there was no gauze any where. The dentist at this point just got it himself. In addition, the office staff had music so loud it was difficult to have a conversation. Lack of professional attire amongst staff also. Attempted to discuss my concerns with office manager but she failed to listen and made excuses for her staff. Again the provider was very good but he was also clearly frustrated with his staff.

Having been a patient of Brandy Stepney at Synergy Health Llc. for years I have found communication…read morewithin the office, with staff, with Brandy on numerous occasions is NOT professional or proficient. Not at all a service. It is very difficult to speak to a human being receptionist. Text is the preferred choice to weed out any questions too difficult or time consuming. Text auto response is their answer to customer care. Communication; Bad to worse to absurd. There were occasions my prescriptions were left unfilled. Recent changes of lack of staffing, considerable downsizing to a fraction of shared office and exam rooms (2) with sound machines so loud to protect patient privacy, patient's wait time over by 1 hour or more and my last communication breakdown. I would not recommend Synergy Healthcare Llc., Brandy Stepney APRN or their staff to anyone at all! BTW The pictures posted are two locations ago.

I had a 5:30pm appointment for a tick bite (lymes) needed antibiotics. They were taking people in,…read morewho didn't have appointments, in before me. They got me in a room @ 6:20pm and I waited until 6:45 and spoke to a nurse, asked how much longer and she was rude, wish I got her name. She said "we kind of have a little emergency here" I said "well I'm tired of waiting, 1.20 past my appointment time. It all depends on what practitioner is in, tonight was awful! Rude staff..

Needed an in-home oxygen concentrator and some travel tanks set up in my home. I called Doyle's and…read moredealt with customer rep Claire. Claire was smart, efficient and informative and was incredibly kind to me. Doyle's set up what I needed and happily taught my wife and I how to use the equipment. No problem here, they have been a very big help. Thank you!

Best place for medical supplies! Super helpful and the staff are friendly and efficient.read more

Doesn't follow up after you have gone to the ER. You have to make multiple calls to get anything…read moredone. Then they act like you are difficult Dr C thinks he knows it all ans doesn't want to listen to what I have to say regarding what's going on with me. He will focus on one word I say and automatically wants to give you pills With no thought to it no conversation He is out of office often

When I started this review, I had originally given Dr. Crociata's office 5 stars. However, after…read moreenough years, I understand that, while he may be a great, what surrounds him is not. First off, Dr. Crociata is great... super nice guy, direct, listens the way all patients which their doctor would. All in all, one of the better doctors I've seen during my time on this planet. His wife assists and is also a very warm person. Unfortunately, their rude and unprofessional front office staff was why we found another doctor... 15 miles further away. My guess is they are trying to find stern business-minded folks to run their office. Unfortunately, the people they hire for this role are just rude and careless. Four years ago everyone in the office apologized at every visit for how rude their office person was. Fast forward to recent months and we've had to deal with billing mistakes and callous personalities. If you can tolerate mediocre and rude people running the office, Dr. Crociata is a doctor you will enjoy going to. However, after four years of rude treatment, multiple office personnel, and an unapologetic billing issue, we had to go elsewhere.

Had to go to the ER for a minor injury that required stitches. I was able to check wait times…read moreonline and do a preliminary sign in. From the receptionist to the triage Nurse to the Dr, most everyone was very helpful, friendly and efficient. I was in and out in about 90 minutes! Quality of care for what I needed was excellent.

Don't even want to give them any stars. Terrible and rude staff and they don't even know they're…read moreown laws. I asked if my sister had been admitted and the lady was beyond rude which is a ridiculous response to a family who is worried about their child/sister. She sounded bothered and when I told the woman about her rude tone, she continued to speak with me the same way without any apology or acknowledgement for her behavior. She told me she couldn't tell me anything but when I called again, another woman answered and told me she would have my sister call as soon as possible. They are just a MESS! Don't be in healthcare if you don't like dealing with people. Makes no sense. 0/5 stars

Torrington Orthopedics I walked in and they fit me in…read more Everyone was kind and friendly, I had Xrays and a diagnosis and a shot in the knee. The cost was so reasonable. Compared to walk-ins this gets an A plus Thanks all of you.

I drive 2 hours to see Dr. Wisch for my hands and elbows. Good care. Friendly office.read more