Counseling is very difficult to get right. Some counselors are too soft - others too hard/aloof…read more Some just want to chat with you while others want to do exercises. Troy Stone is one of the better counselors I've been to. He is honest, calls you on your BS, relatable, and has plenty of examples. He will chat about your day-to-day stuff but he always pulls it back to - what is your goal and what is the science behind it (love language, attachment theory, trauma, etc.). Other MFT counselors I've gone to barely touch on such subjects which greatly hinders long term fixes - to fix what is wrong today you must understand where you came from. If you simply talk about what pissed you off last week and never touch on why or what happened to you in the past that predisposed you to those emotions... then you're just spinning your wheels.

I love this counseling office. I see Stephanie Munro and I think she is amazing. She has helped me…read moreso much.

Sadly never got a call back. I called a couple different therapist and she is the only one I never…read morereceived a call back from. Guess she doesn't want to see any new clients ‍‍

I started seeing Sefa during a period in my life of significant change. I had recently gone through…read moresome pretty serious medical treatment, and it was the height of covid. I had to take a step back from work, and I was stuck emotionally, physically and professionally. Actually both of my parents had received coaching from Josefa years before me, and it helped them immensely. When I began my journey with her I wasn't sure what to expect, but it has had a significant impact on my healing journey. About a year after I began coaching sessions, my wife started going also. Our entire family is better for it.

There are not enough words to describe my incredible experience with Ling..As someone who is…read moreconstantly willing to do the hard work on themselves...always striving to be a better human than yesterday....This is where a MASSIVE breakthrough is occurring... I have done extensive work to heal...and i knew there was a "blockage"..No matter how hard i tried, regardless of my success...I knew there was something i couldn't break through.. Enter Ling... Tapping into places i had been willing to go, however with her facilitation...the real healing has begun... I with great pride, when i work very closely with people everyday, helping them thru their own healing process, add Ling to their toolbox of recovery.... Nothing like this....So grateful she is in my life....

The universe must not want me to do this, I've reached out to several life coaches/hypno therapists…read moreand NOT 1, including this person has called me back after leaving voicemails. Not only that the number on this Yelp page is an old number, she has a new number now which is called and no ones returned my call. ‍

I've been seeing Carol for 10 months now. I decided to seek counseling because my sister noticed…read morehow depleted my "light" was when she looked in my eyes. I was losing myself and my way, just barely able to try and meet everyone else's needs, completely unaware of my own. I didn't want to fade away, but I knew for my heart and mind to engage I would need a good therapist. I read Carol's profile, and immediately knew she was the one. Her approach took into consideration sensitive people. In life I have been misunderstood by many. I was so often referred to as "sensitive". I tried to push this aspect of my personality, the deep feeling and thinking, down until I could just communicate on the surface. Looking back over the last 10 months I realize that Carol has respectfully guided me to a place where I can honor who I am and find a way to live in harmony with others in my life. It's a tricky balance, and I'm still working on it, but I have made progress. She has managed to provide insights that I had not seen on my own, because she listens and I believe truly cares about those she sees. I will forever be grateful for Carol, as she had had a profoundly positive effect on my life.

From the owner: Individual and relationship counseling for over 23 years. Specialties include Emotionally Focused…read moreCouples Therapy (International Certification), anxiety, depression, addiction, self-esteem, marital and relationship counseling, blended families, teen issues 14 years of age and older, and highly sensitive people (see hsperson.com).

My wife and I spent six and a half hours in our initial session with Michelle. It was helpful, but…read moredid not address a major concern (which had been presented to her prior to our first meeting). Within a week of our counseling session our marriage was worse than before. I contacted Michelle and she said that my wife is very guarded about her issues and the likelihood is that she doesn't want to work on herself. Michelle was correct. In hindsight I regret we agreed to such a long initial session. I think we should have limited our initial session to an hour or two. It could have flushed out my wife's lack of willingness and commitment to counseling and saved us an enormous amount of money with no positive result.

Michelle is uniquely talented at discovering the core issues in a marriage and articulating it in a…read moreway that is easy to understand and follow. She provides practical advice based on the information she gathers in her session. My wife and I value a no nonsense approach to improving our marriage and Michelle provided that. She was carrying , thoughtful, and inspiring. We walked out of her office feeling reborn in our marriage.

Front staff is amazing. Kind, caring and helpful. Scheduling was easy. They are very knowledgeable…read moreand make sure you understand the process of starting therapy.

I will say the therapist that I was seeing was an absolute gem. The best i've ever had. The staff…read morehowever could use some work. Nicole is the one you meet when you pay at the end. She mixed up the co-pay amount for me and months later came back to tell me I owed money once I no longer had insurance. Carmen would call and leave voicemails threatening that if i didn't pay collections would take over. We played back and from phone tag before I didn't hear back from them. Fast forward 8 MONTHS. I hear back from them about the remaining balance. It sounds to me that they are not on top of the co-pay or remaining balance due. It shouldn't take months. I would be sure to be very clear when it comes to the payment due so that you do not get screwed over as I did. I hope they have gotten better since my situation.

All the staff at the clinic are very professional, and they make you feel welcome. They make sure…read morethat all patients attend classes and if they don't attend, they go out of their way to find out the reasons for not attending. They have phases for progress, case management which leads to finding jobs for patients after graduating.

I am very disappointed with my experience at Lighthouse, particularly with how my concerns…read moreregarding a psychiatric medication were handled. For over two weeks, I repeatedly tried to get a clear answer about whether I could receive a short bridge prescription to get me to an upcoming appointment with a new provider. When it became clear a refill might not be possible, I specifically asked for guidance on how to safely stop the medication. That guidance was never provided. Being left without direction regarding mental health treatment is unacceptable. I chose to leave this practice because I did not feel listened to by Dr. Westbrock. Diagnoses were mentioned without explanation, alternative causes were not meaningfully explored, and my concerns were largely dismissed. When I asked about further evaluation, I was told it would require several additional appointments and approximately $800 in fees, after already paying for the visit I was attending. The process felt more focused on billing than patient care. After securing a new provider, I contacted Lighthouse weeks in advance because I knew I would run out of medication before that appointment. I made it clear that I understood if a refill was not possible and that I was simply asking for guidance. Despite multiple attempts, my requested were ignored by Dr. Westbrock. Even after being told by the medical assistants this bridge refill should have been possible. Lighthouse medical assistants have reached out and apologized on behalf of the team. They stated the issue was with Dr. Westbrock and said that if I wanted a bridge now, three weeks later, they could forward me to the director. I appreciate the medical assistants who attempted to help every time I called. However, this situation should have been escalated to leadership much earlier, and at the end of the day Dr. Westbrock is employed by this office and his actions reflect the office. Overall, this experience left me feeling dismissed and unsupported at a critical moment in my care. The only reason I chose 2 stars instead of 1 was the medical assistants consistently trying their best. It is disappointing they are not listened to by their superiors. I am sharing this so others can make an informed decision when choosing providers.

Front desk never responds to calls upon multiple attempts and messages left. Extremely frustrating.read more