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    Valley First Credit Union

    1.9 (133 reviews)
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    Me and Rocker in front of the J Street Branch.

    Great local bank making good happen in the Central Valley. I ditched my big box bank and became a member last summer and loved it so much I joined the staff at the beginning of the year! Check is out and experience the credit union difference!

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    2 months ago

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    9 months ago

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    I don't recommend this bank to anyone run and bank with someone horrible customer service

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    Valley First C.

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    6 years ago

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    6 years ago

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    Page 1 of 4

    Valley First Credit Union Reviews in Other Languages

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    Review Highlights - Valley First Credit Union

    My business bank account was set up with Chase in 2003.

    Mentioned in 7 reviews

    Read more highlights

    BMO Bank - My BMO card mgr took away from me he also cut with scissors!!

    BMO Bank

    (3 reviews)

    I tried to go to the bank Saturday night July 26, 2025 to go do a deposit. I am sick and tired of…read morethis happening. It could be daytime. It could be afternoon. It could be in the morning. The ATM is always and I mean always OUT OF SERVICE! I shouldn't have to go all the way across town to another BMO bank, and unfortunately, I do not have friends or relatives and my transportation is the public transportation so you see what the problem is! And when you try to go inside the branch and ask her for help, they tell you straight out "go to the ATM machine and use the ATM" this branch downtown does not want to help you. Their customer service is very bad oh and don't go to the little desk area and ask for help. They will tell you straight out "go to the tellers they can help you." I do not understand. Why do they have a Customer Service area when they are not willing to help you they are straight out rude unfriendly coldhearted unprofessional.!

    I highly dislike that bank of the west merged with BMO it's been terrible! Constantly getting hung…read moreup on the phone line it just disconnects. I have a fraudulent charge all of a sudden. My card isn't working they were supposed to cancel my old card. They also canceled my new card. So I'm without money. I can't directly deposit into my account because my cards don't work. There's two people on my account we can't see who's transactions are, whose like we used to be able to with the bank of the west which I think is absolutely ridiculous that that has changed. I really wish BMO would get it together before I have to find another bank.

    Mocse Credit Union - Mocse Credit Union employees all dressed up for Graffiti Night! Photo 2 of 2.

    Mocse Credit Union

    (20 reviews)

    This institution is will not count coins; however, they have only ONE coin machine available to…read moreuse. I am now sitting across the room from someone with two large vessels of coins. I cannot stand in line because of the set up. If a banking institution is going to be non-responsive to its customers? It should not be surprised by people going elsewhere.

    Even more disappointed with MOCSE due to how their credit card/debit card system is managed…read more Today I went on line to purchase two VIP tickets to an upcoming concert. The MOCSE system stopped my transaction and I lost these choice seats while dealing with their verification system. If their programmers were so smart, why didn't they detect that these are about the 11th and 12th such buys we have made in the past 12 months? I ended up booking two less desirable seats due to MOCSE's low bandwidth system. But wait, there's more...Shortly after jumping through all of their hoops and calling and speaking to a staff member, i tried to purchase three tickets to a place we are visiting in Scotland in July ($84), and the system wouldn't allow it. Even their staffer helping, me clearing cache, restarting the computer, you name it nothing worked. The vendor's system indicated it was a bank not approving the sale (yes I have no balance and an good credit rating). Neither the CC or the DC would work for either the MOCSE employee or I. To be extra fair, she tried to help as best she could but to no avail. She asked me to call another person, who so far has not returned my call. (I have already spent almost an hour on the phone dealing with this.) But wait, there's more. A few years ago, their system MISSED a fraudulent charge I caught and had to bring to their attention. Hampering my transactions has caused me inconvenience several times before, this is the worst so far. It is time to reduce my banking institutions to my other two. Not worth the frustration, I only opened the account to be supportive of the CU and it was close to where we live. Simply not enough bandwidth for prime time, I recommend a NO on them.

    Valley First Credit Union - banks - Updated June 2026

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