As a medical professional this is the absolute worst company not only do they not deliver proper equipment for Covid patients in a timely manner they never answer their phones or respond people beware do not order any oxygen from this company read more

Without a doubt the WORST company I have ever had to deal with. Nothing but lies and unkept promises. My doctor ordered a CPAC breathing device from them. I waited over 2 weeks and they never called me. Finally when I was able to speak to someone there they told me that the doctor had not sent them any files or paper work. I called my doctor and was told that they had sent the RX over 2 weeks ago. Back and forth until I had Valley Oxygen on a 3 way call with myself and the doctor's office as well. I was promised that I would be setup on Friday or possibly Monday. Well today is Friday and I called to check my appointment only to learn that they are in the process of moving and would not be able to take care of my needs until some time in the future. They stated "IF YOU DON'T LIKE IT GO SOMEPLACE ELSE ! ". Which I am doing. I do not need to deal with RUDE CRUDE uncaring people. read more

I've bought oxygen and bipap machines from them. Their prices for oxygen equipment was very low compared to other quotes I'd received. They visited my home to make sure the setup was good. They were quick to respond to any of my requests. Later, I was under the care of a specialist who determined that I needed a bipap machine. I didn't buy it from the company he suggested, because I had such good results with Valley. It took almost two months before it was delivered. Medicare ordered an additional sleep study. The paperwork from my doctor was slow because different forms were needed from my secondary insurance before they would pay. Since the bipap machine was delivered about two years ago, service has been good. read more