Let me start by saying that I have trouble getting the right words to explain what I am feeling or…read morethinking. With that said, I have never been to a vet with such empathy, compassion, and willingness to help you and your pet in any way she can. Dr. Westergaard only met my precious Ki recently and within the last month of Ki's life, she did everything she could to help me. She was there for both of us, explaining different ways to move forward. She listened and was patient when I had trouble deciding. I will never forget how she treated me and my Ki. She will forever have a special place in my heart.

Great service and they gave appointments! The phone-in system leaves much to be desired but the…read morequality of care is superior. We took our new (rescue) cat in for a check-up. They were very helpful and got us started on the right path. Definitely will continue with them.

My family has been taking our pets here since the mid-90's. They're always really nice, and the…read morepricing is always pretty comparable. A couple years ago, my cat was going through a bad spell where she kept pulling out her fur. Dr. Emily was great with her, which is hard to do, as my cat doesn't like anyone. We got to the bottom of the issue, and the pulling stopped.

Rude people who don't actually care about their patients. Receptionist is mean. Never going back…read moreafter hours awful my family was treated.

We've been taking our dog to Lone Tree Animal Care Center for the past couple of years, and our…read moreexperience has consistently been positive -- especially with Dr. Emily. Our dog is very fearful at the vet, and Dr. Emily handles him with so much patience and intention. She actually sits down on the floor with him to help him feel safe, which says a lot about how she approaches care. It never feels rushed or clinical in a cold way -- it feels thoughtful. I also really appreciate the small details, like writing each animal's name on the check-in board. It's such a simple touch, but it makes the whole visit feel more personal. Pricing has been about average compared to other clinics in the area, and scheduling appointments is usually straightforward and easy. If you have an anxious pet and want a team that takes the time to make them comfortable, this is a great place to consider.

I'm really sad that I have to write this review. I've taken my dog to Lone Tree for about a year…read morenow and they had always been great. I don't know what changed, but about a month ago my dog started having some issues and they offered to send me estimates for different options for him. I never received these estimates. I reached out asked them for these estimates 6 total times over call, text and even in person and never received them. In the meantime my dog's condition has significantly gotten worse- which I had repeatedly told them when asking for the estimates. Fast forward to now, i've called them several times to ask for the estimate, and now to get his records so I can take him to a different vet. They won't answer any of my phone calls. I left a voicemail asking for his records and explaining that I am going to have to take him to a new vet because of their lack of communication. They finally sent me his records, but didn't acknowledge anything I had said in the voicemail. I honestly have no idea what I did to deserve them essentially ghosting me, but I am so so disappointed because I really did like them as my vet.

I have been taking my cat and dog here for over 4 years. The front office staff is always very…read morewelcoming. I also take my Persian to get groomed here a few times a year, and Kourtney the vet tech does such an amazing job with him. Im always in and out in a matter of minutes dropping/ picking them up. I have even moved across town and refuse to take my animals to anybody else. They did give me a heads up that they will be raising their prices come January 1st, which is not what anybody wants to hear but I get it.

Great clinic, super nice and helpful. Very friendly staff who actually listen to your needs.read more

We are so happy to have found Doctor Steven Michael and his wonderful practice. The staff are…read morecaring and courteous, and Doctor Michael absolutely loves animals. He is extremely knowledgeable, has been in the same location for over 25 years, and he comes with many accolades from associates in the pet care industry. After spending a fortune at other Vet clinics, where there always seems to be excessive extra costs, to find a reasonably priced Vet is wonderful! My six cats and 3 Chihuahuas are in excellent hands.

Unfortunately my visit wasn't for happy reasons. My family's 16 year old beagle was unable to walk…read moreand hadn't eaten in two days. I took him into his vet without an appointment and struggled to even speak the words. The receptionist was amazing in understanding my choked up words and gestures. She even gave me tissues without asking. When they called, I brought him in and took him back to see the vet tech. Everyone was so helpful. They talked us through cremation and paw print options. They gave us as much time as we needed with him before and after. They even told us several times that we could leave after and pay later or when we pick up the cremation. I now live in Omaha, but I certainly would recommend this vet for anyone living in CB. They are very caring and understanding. For years they gave my best friend top notch care.

I trust and believe in Dr. Siggers and his staff. I have been going to Best Care Pet Hospital West…read morefor many years. Dr. Siggers and his staff has helped me and my husband through the loss of one very special fur baby to the current day of our two Maltese, Maggie and Mollie. Recent visit to the office and Dr. Siggers took the time to discuss the health of our girls and to offer some help with one of my babies that is experiencing anxiety. When I walk out of the office I am confident that my girls was offered the best care they deserve. The Love Dr. Siggers has for the animals is what will keep me coming back for many years to come.

I will never recommend them to anyone. They are money hungry and don't care about animals. I…read morecalled to see if it would be possible to write a post dated check for services and they do not take checks. We are not in a position to pay right away but Tuesday. They need to watch Dr Jeff Rocky Mountain Vet. He truly cares no money right away no problem. It's about getting the animal Care not the their wallet.

Dr Bremen's is amazing! I have two rescue piggies I adopted…read morefrom a family who could no longer take care of them. These girls are the sweetest piggies, and I would do anything and everything for them to ensure they have the best care. Recently, one of my girls developed a large abscess under her chin. I called my usual vet clinic only to be informed they do not have a vet to treat "exotic" animals. They're an amazing clinic but I was shocked to hear that a vet office did not treat any species besides cats and dogs. I was panicking because I knew my primary vet was very understanding of my recent financial struggles and no other vet would trust me like they did. Without going into personal detail on this review, I reached out to a few small animal rescues for help. Only one got back to me. I was not asking for any free services, just some advice/guidance/resources for help. I had no idea how few vets work with small animals. The rescue gave me information and i remembered that with my childhood guinea pigs, we used to take them to Best Care for vet appts. I took a shot in the dark and called them. They got me in for an appt the next morning. I was very honest about my financial difficulties, but also that I was also willing to do whatever I needed to in her best interest. Not to be blunt, but I was fully expecting to hear that due to her age/breed that she was hopeless. I was honest with the doc and staff. I told them I truly wanted what was best. I don't want her to suffer so I don't have to. Dr. Bremen was very understanding and gave options that were best for my piggie. I was given facts and her true opinion that these treatments are worth it for my piggies best interest. Ironically, it turns out she was even the vet that answered the questions for the people at the rescue that I had contacted prior! How cool is that?! We are continuing treatment for my piggie, and she has continued to be honest but also willing to give my sweet girl the chance she deserves to fight! Again, I do not expect any free services or discounts, however they have been so mindful of making sure to handle all treatments graciously and reasonably. I cannot thank Best Care enough. As soon as I am back on my feet, I look forward to donating back to them for patients in similar situations as me. Please keep up the amazing work you all do, and I hope you never go unappreciated!!!

AMAZING!!! Dr. B is the absolute BEST in all the land! Nice clean beautiful offices..amazing staff…read moreand service! He is now on F Street ..so I will follow him ANYWHERE...my vet for over 25 years!

This business takes extremely good care of the animals I…read morehave been in this store anout 50 times checking on the condition of the animals, watching staff clean, feed them. I purchased two ferrets, a puppy all past my vet check. Do not believe these negative remarks. ​​

They do not take good care of there animals. I went to the Bird Cage and it was not a good habitat…read morefor the animals. The Hamsters not having the need for them to thrive and trying to escape there cages because of the conditions home. Also rough conditions for almost all of the animals. I do not recommend going to the bird cage. I do not feel like this should be still a bus

I tried to speak with the owner calmly about the issue, but she hung up on me, twice. She told me…read morenot to call unless I was looking for service, which makes no sense because I already HAD service and experienced everything firsthand. Instead of acknowledging that, she instantly dismissed my concerns as if they didn't matter simply because it had already happened. This place clearly has no regard for the wellbeing of its animals, and the way they treat their customers is just as disappointing. I'm honestly outraged. This entire experience has been a complete joke and I would never recommend this place to anyone that wants QUALITY care for their pets, and basic respect this isn't the place .

After a good first visit we had two straight negative experiences here. The first went well and we…read morethought we found the spot for our cat, Mabel. The second time we got a call 30 minutes later that Mabel wasn't cooperating. We understand and took off work to pick her up. The last experience was the deal breaker. We set up our appointment online, took off work, and got Mabel medicated. Upon dropping her off we were told they weren't grooming that day. When we called the owner and asked about the miscommunication over the website we were very disappointed at her reaction. Instead of apologizing and making it right she chose to lecture us about her need for a vacation. It would have been an easy fix and we would have been understanding bc we know everyone deserves a break, but after that reaction and lack of accountability we have decided we will take Mabel elsewhere moving forward.

Simple pet adoption!! Excellent employees!! Easy access off of 84th Street south of Papillion!!read more

I can only review for their boarding capabilities. This was my first time boarding out herd (3…read moredogs) and will admit I was quite nervous. From the beginning they responded to all of my questions very quickly. The facility was nice with clean beds, towels, bowls, and kennels. I opted to leave their food which they were ok with. They sent pictures daily and gave me updates daily (sometimes more when I asked questions). I thought their price was very reasonable for 3 dogs and was happy to see they offered a military discount. I will definitely recommend and use the facility for boarding again. I added photos of my pups to make you smile