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    Valvoline Instant Oil Change

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 3 weeks ago

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    Jiffy Lube

    Jiffy Lube

    2.4
    (19 reviews)

    I had the privilege of having the oil changed in my Jeep today. Normally this is a dreaded task and…read moreI often try to convince my husband it's his "manly duty". Todays experience was different from my norm and might I say, refreshing. I pulled up to the bay and was immediately greeted. I was given the option to remain in my vehicle or go inside and wait. I chose to stay in my vehicle. The technician was efficient and kind. The whole process was over in what felt like minutes. JT came out to my vehicle and told me I needed to pop inside just long enough to settle up and then I would be on my way. He was delightful and made my day with his dashing smile and chiseled good looks (that's for you JT :) but predominately due to his high level of professionalism. In a time when our world is under attack by a virus that can kill and all of its equally destructive mutated friends, it's comforting to know there are still a few people who aren't using this as an excuse to provide terrible service. I will definitely return to the Evan's street location based on the quality of service and this experience. Thank you again JT and Travis.

    Came in on a Saturday because the blower motor in my car went out and let me start by saying that…read morethe mechanics themselves did a good job and i have no problem with them. The assistant manager is the one who greeted me outside and at first it was all pleasant tells me that's probably what it is but they need to do the diagnostic test to make sure...ok fine...comes to me with an estimate over $1000 for a blower motor AM says well if you do it today I'll take off the diagnostic and a half hour of labor Ok cool brings it down to like 886 so i said go ahead I asked him for a copy of the new estimate and there was an attitude...he said because i was using the financing he couldn't take off that stuff now because corporate wouldn't allow him. Told him well then i wouldn't have agreed to to the service so magically it changed again...went home and shortly after they called me saying the car was ready...show back up and i look over at the screen and my name is on there and a total of $1197 and I'm like "what's that" and there's just another guy there who had to get the AM he comes in and I'm like "what's that" and I'm like well that's a far ways off from the total you gave me before and he again started giving me a song and dance about corporate and the financing and that they pulled the wrong part for something...well sorry that's not my problem and i can understand a difference in an estimate 10-20$ even maybe $50 but $300? No sorry...you tried to swindle the wrong one today sir...and after i called him on it the attitude i got was absurd i could never act like that at work because i wouldn't have a job after that and frankly neither should he. He's a swindler a liar and not only am i going to tell EVERYONE i know but there will be more posts and phone calls made to see what can be done about this and i will not be returning...i really tried to give them another chance after the last issue i had with them...

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    3.1
    (40 reviews)

    I traveled a hour to come to this location and let's just say I'm VERY DISAPPOINTED!! It's NOOOOooo…read moreway this location has 4.0 stars!! When my aunt and I got here it was at least 10 people here ok that's fine . So we got to the counter the person we spoke to told us it would be $200 flat with taxes ...it ended up being 200 and something ok no big deal the guy got very nasty with her his attitude was very nasty! We went to sit down about 10 minutes later a customer asked the guy (with the attitude) about something and of course the worker had the same nasty attitude and the customer went off(as he should have)!! He been there since 9 and here it is 2:30 and come to find out the mess his car up and didn't say anything until the very end! So other customers started saying how they were there since 8,9,10,11 etc and still no word on their vehicle. So I decided to take my car else where and asked for my keys the guy with the cross eyes asked (WHY) as if I owed him an explanation!! Very rude workers they were all playing instead of working and the inside of this place is disgusting !! Please learn customer service skills and if you don't know how to fix something on a person vehicle LEAVE IT ALONE!!

    Went in for a compressor on a/c, tech wanted to do their on eval, didn't go so well it took 2 weeks…read moreto fix and a/c still didn't work. Took it back and sure enough it was compressor. Shop covered the cost for the inconvenience it cost. Outstanding customer svc.

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    2.6
    (5 reviews)

    BEWARE! I had a horrible experience here. The place looks nice, and the staff seems friendly, but…read moredon't be fooled. I went in for a simple oil change, and before I even left the parking lot, my car started freaking out. I backed up and told the guy something was seriously wrong, but he brushed it off, saying they just changed the oil. So I drove around the building, and my car was sputtering like crazy. I pulled back in and insisted again that something wasn't right. My car was in perfect condition when I pulled in. This time, he said it was probably just the air filters they replaced and that I should drive it a bit and it would go away. I reluctantly left and drove very carefully to my Airbnb. By the way, I was only in town because I had to evacuate my home in Asheville due to my town being destroyed. When I checked the oil dipstick, it was TRIPLE over the full line. My boyfriend and I had to drain the oil they overfilled. When we tried to start the car, it made a terrible sound, so we had it towed to a mechanic. Turns out, THEY DRAINED MY TRANSMISSION FLUID!!!! If I had driven it any further or any faster than I did, my perfect car would've been totaled! It's been two weeks, and I've called several times, but I still haven't heard back from the "local manager" to get my money back. This oil change ended up costing me $560, plus an insane amount of stress. DO NOT TRUST THIS COMPANY WITH YOUR CAR!

    Pulling up for the first time at this location, and my first time at any "quick oil change" store…read morein over 35 years, and my first impression was WOW! The manager Jarrett flashed me a warm smile as he walked up/greeted me/intro'd self and guided me to the bay. The team members Desz and her new trainee, as well as Brandon all smiled/said hello. When does that happen these days? RARELY! I appreciated the explanations without pressure, the offer for additional services, the speed that the oil change etc was done and the overall feeling that this experience left me with. Highly recommended and will be going back to this location, now that my car's manufacturer warranty/maintenance are expired. Thank you Valvoline Team! :0)

    Valvoline Instant Oil Change - oilchange - Updated August 2026

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